Turnblack Omdömen 

165
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My order was incorrect but was rectified easily and quickly. Great customer service that was very responsive. We were more than adequately compensated for the inconvenience. The clothing we ordered i... Se mer

Betygsatt 1 av 5 stjärnor

scam company. pays for bot engagement. doesn't offer returns. is sneaky about their cancellation policy. even if your order is still processing, they won't cancel either. they don't care about sustain... Se mer

Betygsatt 5 av 5 stjärnor

The brand is unique and niche !!! Fabrics are top quality.. designs are classy ! I have loved all the work of the brand . Sizes have to be checked with the the chart or the website representat... Se mer

Betygsatt 5 av 5 stjärnor

Black is my favorite color, and this brand truly embodies the color in all its forms. Unique brand and avante-garde concept. I came across the brand on instagram and was curious to know its story and... Se mer


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(165)

38 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Just buy it. You will not regret it!

I have had an incredible experience with TurnBlack. The quality of the products is beyond belief. I am delighted with what I received and will certainly buy from them again. The delivery was also speedy. The brand is reliable and high quality. I can highly recommend it.

12 mars 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you dear Bruna! <3

Betygsatt 5 av 5 stjärnor

In love with the beautiful work

In love with the beautiful work. Absolutely gorgeous dresses and tops. Fabric, stitch and fit is all excellent

11 april 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you for the kind words!

Betygsatt 5 av 5 stjärnor

Great experience - Only problem they do not pay for full delivery frees

At first I was sceptical to order based on the reviews here. However, I loved the articles that I ordered, as well as the packagin! The materials of the articles were as advertised.
Customer service were response.
They even offered me a 10 percent discount on my next order if I post a picture for review, which I intend to do.
The only downside is that they refused to pay for customs charges which should have been included in the covered delivery fees. When delivery fees are covered, all fees associated with that should be covered.

21 april 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hi Jasmine, thank you for your kind words. We are glad you liked your purchase. We'd like to tell you that the custom charges vary from country to country and we are truly helpless when it comes to it. The duty, as mandated by the country of shipment, is borne by the customer. The delivery cost charged by us is for shipping it internationally from New Delhi, India to a different country. That is exclusive of the duty charges.
Nonetheless, Thank you for shopping from us! :)

Betygsatt 5 av 5 stjärnor

In love with Turn Black

I am so glad I discovered this amazing company! From their ethics to their gorgeous designs, I am in love! The customer service is top notch and quick to respond to my questions. I have bought two dresses and they have both become immediate staples in my everyday wardrobe. Turn Black clothes make my body feel comfortable and free, while looking incredibly chic and stylish. I love that they are made to fit every body type, and are clothes that you can live in, eat in, and feel good in. I highly recommend this company and their wonderful products!

21 februari 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

We absolutely love to read some delightful words from our customers! Thank you, Symphony! <3

Betygsatt 5 av 5 stjärnor

Fantastic service and quality and value

Absolutely fantastic store excellent clothes and amazing story. I have purchased 6 items and all of them are incredible. My favourite is the Zeus Kurta. The customer service is also fantastic! Thoroughly recommend them I’m a customer for life!

3 mars 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you Tina! <3

Betygsatt 1 av 5 stjärnor

V bad customer service

19 april 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hello, please share your order number so we can get a better understanding of your issue. We can't seem to find any order with your name. Thank you.

Betygsatt 1 av 5 stjärnor

Been waiting for my ordre for about 3…

Been waiting for my ordre for about 3 month! Asking for my money back, nothing happens..
Not at a serious bussines.

1 januari 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hello Helle, we understand that your initial package was unfortunately destroyed during transit. We understand the inconvenience this may have caused you, and we immediately shipped out a new package. As we can check, your order has been delivered to you. Thank you again for your patience and time. Truly appreciate it.

Betygsatt 5 av 5 stjärnor

Up until now a happy customer

Until now, I'm very happy with my purchases. Over the last year, I purchased some different clothes and a throw blanket and I'm very satisfied.
The texture of the articles are great and I used more often the customisation. The clothes always fits perfectly.
The employees of the chat box are always helpful and patient. They answer all questions and are very nice.
I really appreciate it, that the items are not unnecessary wrapped in tons of plastic and paper. They're savely enough packed and if the items allow it, in a very nice cotton bag that I use for grocery shopping.
I always have to pay custom duties, but I order from Germany and I think, the sum of twenty euro are decent.
All in all, I'm very happy until now and would recommend turn black.

22 mars 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Big thank you for your kind words, Brina!

Betygsatt 4 av 5 stjärnor

A very good brand

The quality of the product is excellent. The delivery process had an issue mainly because of my fault, but Turnblack was in contact so everything was resolved. I would definitely buy more products from Turnblack.

31 mars 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you dear Anna!

Betygsatt 1 av 5 stjärnor

Lack of customer service

Lack of customer service. Lack of respect for customer

3 februari 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hi Annirudha, thank you for your feedback. We've always done our best to serve every customer. We'd like to understand your issue better. Could you please share your order number?

Betygsatt 5 av 5 stjärnor

Supreme quality of fabric in each and…

Supreme quality of fabric in each and every product. The designs are inclusive of all body sizes. turnblack is making wonderful products here for everyone. I personally look forward to every new collection! ♥️

30 november 2022
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you for the love, Stuti!

Betygsatt 1 av 5 stjärnor

Discriminatory

Untrue about who they are as a brand. Weird how they only allow 5 star reviews on their website. Products got faded after 2 washes. Find better 'ethical' brands to shop from

1 mars 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hi Mak, the wash and care details are mentioned with every product on the website. Additionally, the fading of the color depends on a lot of other things apart from washing.1. Wash black with only black/darker shades. 2. Turn the garment inside out - the friction that results when clothes rub against each other in the washing machine causes the fading as well. 3. Use only cold water. 4. Skip the dryer - heat is the enemy of colour black. 5. No direct sunlight - black/darker clothes should always be hung to dry in partial sunlight. Direct sunlight always causes fading. 
We hope this helps. Thank you. 

Betygsatt 5 av 5 stjärnor

Timeless Style

I purchased clothing from turnblack three times. Every piece I’ve bought has blown me away in quality. I will have these clothes for a lifetime and maybe these will be vintage items for my nieces one day. Truly timeless.

22 februari 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you so much, Nicole!

Betygsatt 5 av 5 stjärnor

Great clothing is worth the wait!

I have ordered several dresses from TurnBlack and have been really happy with every single one of them! I have used the custom sizing option as I am a bit larger than their largest standard size, and everything has fit really well.

I do find that orders can take a while to arrive - the last order took over a month - because I live in Canada. However, I have always been happy with the products once I have received them.

21 februari 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you so much, Theresa! Means a lot!

Betygsatt 5 av 5 stjärnor

love turnblack

Love this company's minimal waste packaging and fast delivery! Their fabrics are durable and a variety of designs to choose from.

30 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect dress, perfect service

I bought this beautiful moondance dress for a big event and I received so many compliments. The workmanship is extraordinarily good and the quality of the material stunning. It fitted me very well. Hence I just bought a couple of more dresses today and made a mistake during my order (bought one dress twice). So I used the chat function and was helped immediately. I am really very happy about quality of the goods and the service!

24 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

will order again

i've made 2 orders so far and i've been pleased with both. i really like the linen for both the structured and drapey pieces i've worn (haven't tried other fabrics yet so can't speak to those). i love the feel of it and everything i've tried has been really comfortable, i like how it moves. i would caution people to make sure they read the care instructions - the dye does bleed a little on the first wash, and linen will shrink in the dryer (i know that can be a bit of a transition if you aren't used to natural fibres).

they've got some very classic pieces and some that are quite unique. a lot of the ones i got are pretty versatile, you can style them really casually or for dressy events.

i've been trying to buy clothes that will still work with my body even as my size changes a little, and it seems like they have a lot of items that can accommodate that. only one pair of pants i've ordered hasn't been a *perfect* fit, but the tailoring on them is such that i could take them in or out a little if i needed.

i've only had to interact with customer service once for something very minor (issue with making a profile), so i can't speak much on that other than they replied within 24 hours and dealt with it. shipping to canada was quicker than i expected (duty was around $30, i know not in the company's control but still good to know).

one thing i'd note: though the models on the website are often listed as 5'10", i've found it best to get pants and dresses a few inches longer (i'm 5'7"), especially if they're cropped or a short hemline.

i chronically wear black clothes, so i will buy again in the future.

16 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best

I bought the Zen forest black robe.
i love it... it fits perfectly the quality is incredible and the best part is its free size, already its being shared among friends

21 februari 2023
Omdöme utan inbjudan

Detta är Trustpilot

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