Turnblack Omdömen 

165
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My order was incorrect but was rectified easily and quickly. Great customer service that was very responsive. We were more than adequately compensated for the inconvenience. The clothing we ordered i... Se mer

Betygsatt 1 av 5 stjärnor

scam company. pays for bot engagement. doesn't offer returns. is sneaky about their cancellation policy. even if your order is still processing, they won't cancel either. they don't care about sustain... Se mer

Betygsatt 5 av 5 stjärnor

The brand is unique and niche !!! Fabrics are top quality.. designs are classy ! I have loved all the work of the brand . Sizes have to be checked with the the chart or the website representat... Se mer

Betygsatt 5 av 5 stjärnor

Black is my favorite color, and this brand truly embodies the color in all its forms. Unique brand and avante-garde concept. I came across the brand on instagram and was curious to know its story and... Se mer


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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3,9

Alla omdömen

(165)

38 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A minimalist that loves black

I've been a customer and fan of the brand turnblack for a couple of years. My very first purchases was their cape and high waisted linen trousers. I find their cuts comfortable for everyday wear and versatile enough to be paired up or layered with other pieces!

I love their wardrobe and plan to but a few.more high-waisted trousers which I'm very happy with.

Thanks and regards
Aditi Vitasta Dhar

12 juni 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hi Aditi, thank you so much for your kind words. Really means a lot to us!

Betygsatt 5 av 5 stjärnor

High quality

High quality, hand-made, beautiful clothing. I have many items from Turn Black that are in regular rotation and stand the test of time (washing machine). Easy to style. I love this brand.

12 juni 2022
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Big thank you, Valerie. Appreciate it!

Betygsatt 5 av 5 stjärnor

This brand is just amazing

This brand is just amazing. I am so satisfied of my new pant and my dress. Quality of fabric and tailoring is very high. I recommend.

10 juni 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you, Ganesh!

Betygsatt 1 av 5 stjärnor

Reicht jetzt

Schon wieder eine Bestellung und total unzufrieden. Die Ärmel sind viel zu lang und es wurde argumentiert, man hat nur die Körpergröße und keine Ärmellänge Verkürzung angegeben. Ich wusste nicht, dass die ja zu Standardgröße so lang sind, dass sie einem Riesen passen würden. Und immer ist der Kunde schuld, es gibt kein Einsehen, keine Alternative, keine Hilfe. Erinnert mich an die antrainieren chinesischen Antworten. Für mich jetzt endlich ein letzter Kauf, habe genug. Habe bei denen schließlich mehrere hundert Euro gelassen und die Hälfte passt nicht. Kundenservice Katastrophe.

9 juni 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hi Vladmira, an order was placed by you for the Iris top and In bloom robe with the following measurements: "PLEASE CUSTUMIZE AT:
BUST 106 CM, SHOULDERS 44 CM, WAIST 90 CM, HEIGHT 169 CM. PLEASE CUTUMIZE THE IN BLOOM WRAP DRESS A BIT SHORTER THAN AT THE MODEL, CA. 10 CM - IF IT LOOKS GOOD ASWELL IN YOUR OPINION." Every measurement mentioned by you was taken into consideration and was made accordingly. After you received the order, we were informed about the sleeve length being too long. The Size Guide under every product mentions all the measurements (body and garment), which clearly mentions the standard length as 26 inches. We don't understand how are we wrong? We take in measurements only to provide the best fit and we take every measurement shared into consideration. We have always worked towards fulfilling every customers requirements and needs.

Betygsatt 5 av 5 stjärnor

Arrived so fast

Arrived so fast! Quick and safe shipping from India. The clothes are so high quality, the dyes hardly run and stop all together after the second wash. The stitching is secure, the designs are pretty and comfortable.

8 juni 2022
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you so much!

Betygsatt 5 av 5 stjärnor

Most flattering Pants!

Customer service was nice, they let me exchange for a different size. I’m 5’8, 160, and I got a size large. It’s perfect, but it’s way too short. However because I love the fit so much, I will be ordering it but in a longer length, about 7 inches longer. Shipping was fast.

8 augusti 2022
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you for the kind words! Appreciate it.

Betygsatt 5 av 5 stjärnor

I placed 2 different orders on this…

I placed 2 different orders on this site, in the first order there was an error in the system that didn't see the order placed but the customer service resolved it quickly.Seeing the other reviews about shipping problems I was a little anxious.The second order went well, but had to write an email to get news.The dresses are really nice although on the Zelda dress is missing the slit which is seen on the site though, but even without it the dress is beautiful and nice quality fabric. I receive a lot of compliments for the Dahlia dress. That dress is just gorgeous.

12 februari 2023
Logotyp för Turnblack

Svar från Turnblack

Thank you, Kina! Appreciate it. So sorry for the missing slit. Next time will be better. <3

Betygsatt 5 av 5 stjärnor

Highly recommended shop

Highly recommended shop: quality fabrics and clothing. They also make by measure if needed. Have ordered several times and will do also in the future.:)

28 juli 2022
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

thank you so much, Jenni!

Betygsatt 5 av 5 stjärnor

Love at first try!

I ordered there for the first time and was impressed by the fast delivery to Germany, even though all my 4 clothes items were custom-adjusted to my measurements! The quality and craftsmanship are amazing, and I'm already looking forward to adding more Turn Black to my closet.

20 maj 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you so much, Gabriela! Means a lot.

Betygsatt 5 av 5 stjärnor

Love my TurnBlack dresses!

I am a huge fan of TurnBlack, classic designs ethically made - and the game changer for me is having the option to provide your own measurements if you fall outside the size chart! I am based in Canada so it took a while for my order to arrive and I had to pay duties & customs, but this was noted on the website so knew that would be the case. Was worth the wait and the price, I get so many compliments on the Can We Dance dress!!

30 juni 2022
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Big thank you, Megan!

Betygsatt 5 av 5 stjärnor

Everything about Turnblack is great

Everything about Turnblack is great. From the ease of using the website to the customer service chat and email responses when I had questions about each product particularly on sizing and fit. The detailed measurements are accurate. I received the items and it fit perfectly. I first ordered in 2021 and then again in 2022. Planning another purchase soon. Very good quality and design.

1 juni 2022
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you for your support, Eliza! Little things matter and we appreciate it.

Betygsatt 5 av 5 stjärnor

Literally TurnBlack and no going back

Buying trousers from anywhere else feels stupid now. My Turnblack trousers are just perfect. The fit is great. The fabric, extremely high quality. And it's a trouser for all seasons, as opposed to most trousers in the market that broil one's lower body in the summer.

29 maj 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

THANK YOU! <3

Betygsatt 5 av 5 stjärnor

Luxury feel, great value, ehtical business.

I've purchased clothing twice from Turnblack, and both times (Black Dahlia dress and Moonlight pants) it's been a 10/10 experience. The clothing is breathable, beautiful and high-quality, it's soft on the skin and has a luxurious all-over feel. It's really an amazing break from the fast fashion industry. The clothes are great to dress up or down down for either casual or formal settings. Unboxing packages from Turnblack is a great experience, you can tell the care put into the making and packagining of the items.

5 maj 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Love when customers pay attention to the tiny details. Thank you so much, Emma!

Betygsatt 5 av 5 stjärnor

Versatille!

Top-class quality material and stitching.
I love the fit and shopping experience!

18 maj 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you so much!

Betygsatt 5 av 5 stjärnor

I am blown away by how beautiful and…

I am blown away by how beautiful and perfect my dresses are. Tall amd large, I requested adjustments. Within 5 days of ordering they arrived in Australia, perfectly fitting, and stunning. I could not be happier. Quality, fit, and style. Bliss.

5 maj 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Thank you, Katrina! Means so much.

Betygsatt 5 av 5 stjärnor

Love it!

I've ordered twice now, once with standard size and once with a custom request. Both were handled well from a service and product point of view. I love the clothes, they fit gerat and were very well made and packaged. They arrived in good time too. The sustainable approach and fair trade ethics make it worth the price.

26 april 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

thank you so much, Leslie!

Betygsatt 3 av 5 stjärnor

Maybe Next time!

I am extremely unhappy with my first purchase of Dahlia wrap dress. For two reasons! One they didn't take the brief of the size I had asked for at first. And secondly after visiting the store when they took measurements for the correct fitting, they simply adjusted the size on the returned dress. Urghhh...I have no patience to go through the same thing over and over again to get it corrected. So I have kept the dress with me to save my time and energy instead. However, I like black and I like what they make in general look wise. Since they say, they make bodyshape inclusive apparel, I guess a little extra effort needs to be put!

12 februari 2023
Logotyp för Turnblack

Svar från Turnblack

Hi Reshmi, thanks for your feedback. You placed an order for a size M-L Black Dahlia dress which was delivered to you. We were then informed about the size issue by you, to which we initiated a pick-up and suggested to go for a size up, ie. XL-XXL. You informed us that you will be visiting the store for the pick-up. On visiting the store, you were exasperated about the situation and while we tried our best to resolve the issue for you, we are very surprised to know you are not satisfied with the dress yet. The purpose of taking in measurements from customers is only to avoid the further exchanges and returns that take place. The measurements help us in making the best fit for each customer as every body type is different. We are here to fix the dress. Please get in touch with us. Thank you.

Betygsatt 5 av 5 stjärnor

Great service, great dress

I just received my second order from Turn Black, and I couldn't be happier. Everything was 5 stars: It was fast, well-communicated, everything they said it would be. And the dress is AWESOME. So pretty, light and cottony, flattering. Even the size--which I wondered about--was just as it said on the website. I highly recommend Turn Black. My first order was a linen dress, and it's still gorgeous and black after many washings.

9 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Definitely won't purchase again

Definitely won't purchase again. Clothes on arrival were subpar. They are horrible at responding to mails and are rude on Instagram.

15 mars 2023
Omdöme utan inbjudan
Logotyp för Turnblack

Svar från Turnblack

Hi Akhil, We appreciate you taking the time to leave a review. We have thoroughly reviewed our records and have found no evidence of a transaction matching your description. We believe this review to be misleading. You can share your order details here for us to help you further. We are committed to providing the best possible experience to all of our customers, in terms of service and products as well.

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