This is the second van vault that I have purchased from Tuffboxes. The buying experience was really easy with fast delivery. Excellent product at a better price than others we have previously purch... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not buy from this company Great promises from customer services, but don’t expect what they say. Three delivery dates discussed, non executed. Really really poor. Do not buy from this company. Amaz... Se mer
Extremely well made product, like the dividers inside well thought threw with the extra slots in bottom of drawer to stop the dividers bowing out, also gone for a good gauge steel not flimsy like... Se mer
The communication from ToughBox was excellent they made sure someone would be there to take delivery. I'm really pleased with my ToughBox it's very robust and well made. The colours make it stand out,... Se mer
Företagsinformation
Om TUFFBOXES
Skrivet av företaget
TUFFBOXES LIMITED is a proudly independent British manufacturer specialising in high-quality security solutions, industrial furniture, and robust storage systems for vehicles, workplaces, homes Established in 1970, we’ve been manufacturing in Britain for over 50 years. Operating from our dedicated facility in Oldham, North West England ideally placed to service the United Kingdom. With our own design team we innovate and provide solutions enhancing security and productivity in the workplace and at home.
Our products benefit from being manufactured in the UK from our dedicated, modern manufacturing facility with a long standing highly trained workforce. From tool storage, site boxes, secure bike lockers and workplace storage, TUFFBOX is trusted across industries for innovation, durability, and dependable British-made protection.
Kontaktuppgifter
Tweedale Way, OL9 8EH, Oldham, Storbritannien
- 0845 313 2752
- info@tuffboxes.co.uk
- tuffboxes.co.uk
4,3
Utmärkt
178 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really well made quality bit of kit…
Really well made quality bit of kit with a hassle free sale would definitely recommend
15 september 2025
Svar från TUFFBOXES
Thank you for your review. We’re pleased to hear you’re happy with your TUFFBOX and that the buying process was straightforward. We appreciate the recommendation.
Excellent service quality product local…
Excellent service quality product local company
17 september 2025
Svar från TUFFBOXES
Thank you for your review. We’re glad to hear you’re happy with both the service and the quality of your TUFFBOX, and we appreciate your support for a local company.
Perfect very well built and secure…
Perfect very well built and secure excellent all round
10 september 2025
Svar från TUFFBOXES
Thank you for your feedback. We’re pleased to hear that you’re happy with the build quality and security of your TUFFBOX. We appreciate you taking the time to leave a review.
The safe I ordered arrived quicker than…
The safe I ordered arrived quicker than I thought!
Great quality it feels absolutely rock solid which is why it weighs an absolute ton! 😅
The key can be a bit awkward to use when it’s on with your van keys as the face is recessed… but because the lock is so smooth it’s basically a none issue…
20 augusti 2025
Svar från TUFFBOXES
We really appreciate your feedback! It’s great to hear your safe arrived sooner than expected and that the build quality has impressed you. We understand the key placement can take a little getting used to, but we’re glad the smooth lock action makes it a minor point. Thanks again for choosing us!
The tin is as it says on the website
Yep, all good. Could do with keyed alike but I guess that's a security thing - alternatively, allow keys to be removed once unlocked so I can have them all on one keyring.
20 augusti 2025
Svar från TUFFBOXES
Thanks for the feedback—we’re glad to hear everything met your expectations. We’ve looked at keyed alike and removable keys, but both come with trade-offs. The locks we use are key-retaining, which ensures the box is always secured when closed. Offering keyed alike is possible, but it pushes the price up quite a bit, and we’re keen to keep the product affordable while still delivering solid security.
Fantastic service
This company offers a great service, very easy to order equipment from and does exactly what they say. They organised delivery of my order on time and the company they used for this was also very good. The bike box I ordered is very well built and robust, I am very pleased with it. Great service all round.
28 augusti 2025
Svar från TUFFBOXES
Thank you for the lovely feedback! We’re so pleased everything went smoothly for you and that you’re happy with both the product and the service. It’s always great to hear when our efforts make the whole process easy and stress-free.
still waiting on delivery ordered on a…
still waiting on delivery ordered on a Friday paid extra for quick delivery it's wendsday and waited all day again to sign for it and get yet another message to say it will be delivered on Thursday!!! I want a refund and you to cover the cost of my lost income
11 augusti 2025
Svar från TUFFBOXES
Hi David,
We’re sorry your delivery didn’t arrive on the date you expected. Your order was dispatched on Monday for a 1–3 day premium service, but unfortunately FedEx - our third-party delivery partner - did not meet that timeframe.
We use independent couriers for all deliveries, and while we dispatch orders promptly, the final scheduling is outside of our direct control. This means we cannot guarantee an exact delivery date, though we always pass on confirmed information as soon as we receive it.
As soon as we were made aware of the delay, we processed a refund for the premium delivery cost, and tracking now shows your Tuffbox is scheduled for delivery today.
We understand how frustrating delivery delays can be and appreciate your patience while this was resolved.
Kind regards,
Matt
Top quality, British made and a lot more reasonably priced than the competition
What a fantastic bit of kit ! Really well made and with everything you need to secure your tools either on site or in your van. Turns out these work out about £160 cheaper than the equivalent from other brands for the same size.
10.30 Am sat in my dressing gown and slipper did a bit of measuring and purchased on the website, 12.20 collected from their manufacturing site in Oldham and by 16.00 it was bolted in to my van !
Bish bash bosh !!!
12 augusti 2025
Svar från TUFFBOXES
Thank you for the brilliant review! We’re so pleased you’re happy with your Tuffbox and that it was such a quick, easy process from ordering to installation.
It’s great to hear you’ve already got it bolted in and ready to go - and we love the “bish bash bosh” approach! We take pride in making quality British products at fair prices, so your feedback really means a lot to the whole team here in Oldham.
Svar från TUFFBOXES
Thank you for the great feedback! We’re delighted you’re happy with both the service and your Tuffbox. Your support means a lot to our team.
You said you would be in touch before…
You said you would be in touch before delivery??
11 augusti 2025
Svar från TUFFBOXES
Hi Daniel,
Thank you for your feedback — we’re sorry to hear you felt the communication wasn’t what you expected.
Just to clarify, we use third-party delivery companies for dispatch, which means we don’t have direct control over their schedules. We only receive the delivery date from them once it has been confirmed, and we then pass that on to our customers as soon as possible.
In your case, once we were aware you were away, we held your order and arranged delivery for your return to ensure you wouldn’t miss it. We did everything possible on our side to support your request and make sure the delivery was timed around your holiday.
We always aim to keep customers informed as soon as delivery dates are confirmed, and we regularly review our processes to ensure things run as smoothly as possible.
Kind regards,
Matt
What a brilliant product.
What a brilliant product, very well designed and manufactured.The service received was also very, very good.So easy to assemble. I keep my mobility scooter in the box,very secure!
Well done to matt and his staff, very helpful.
Len Shaw.
11 juli 2025
Omdöme utan inbjudan
Svar från TUFFBOXES
Hi Len,
Thank you for your kind words! We’re delighted to hear you’re happy with the product and the service you received. It’s always a pleasure to know our work is making a real difference, and your feedback means a lot to the whole team.
Really well built volt slider
Really well built volt slider , perfect for organising tools , saves me time hunting around in a packed van , also its very strong with sturdy runners and lock ,come with fixings and has built-in fixing points in sides of volt which was very useful .keeps my tools safe and looks great too i like the tuff box logo on the front , superb and a reasonable price for a quality product
28 juli 2025
Svar från TUFFBOXES
We’re so glad you’re enjoying your Volt Slider and that it’s helping to keep everything organised and secure. It’s great to know you’re happy with both the quality and the value—thank you for the wonderful feedback!
So happy with my tuff box.The company was really great at keeping…
The company was really great at keeping me informed about my delivery . The bike container that I ordered is really good quality thick steel , but be aware you need to be strong to put it together. I feel my bike is really secure as the locking mechanism is very secure.
15 juli 2025
Svar från TUFFBOXES
We’re so happy to hear you’re pleased with your purchase and that you felt well looked after along the way. It’s great to know the quality and security give you peace of mind—that’s exactly what we aim for. Thanks for choosing us!
seamles ordering
Ordering process was easy. Email question replied to within a couple of hours. Awaiting delivery details but so far everything has been excellent
15 juli 2025
Svar från TUFFBOXES
Thanks for your feedback! We’re so pleased your experience with us has been smooth so far and that our team could assist you quickly. We look forward to getting your order to you soon and making sure the rest of the process is just as seamless.
Good solid shed made in the UK
Product was what I was after, fitted my new long-tail e bike. Took a little while to arrive but as described on the site and made in the UK so all good. The lady on customer services went the extra mile to help me know when it was going to arrive. Only snag was that some of the bolts were missing but not the end of the world.
19 juni 2025
Omdöme utan inbjudan
Svar från TUFFBOXES
Thank you for your kind feedback! We’re glad to hear the product is working well for you and that our team could provide helpful support along the way. We truly appreciate your patience and understanding, and we’ll keep striving to make every experience with us as smooth as possible.
Sorry about the missing bolts - while it’s not a huge issue, it’s something we’ll make sure to watch closely in the future.
Very helpful company and the customer…
Very helpful company and the customer service from Anthony was first class.
We had two damaged side panels from the Bi-Bike locker. The courier did the damage. Anthony immediately organised replacement of the two panels for next day delivery. Plus £50 for the inconvenience. Excellent Service.
8 juli 2025
Omdöme utan inbjudan
Svar från TUFFBOXES
Thank you so much for your kind words, Christine. We're very sorry for the inconvenience caused by the courier damage, but we're delighted to hear that Anthony was able to resolve things quickly for you. Your satisfaction is extremely important to us, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don't hesitate to get in touch.
Fantastic bike locker
Really happy with the bike locker. Incredibly easy to put together, feels very secure. The levelling feet are a huge bonus.
3 juli 2025
Omdöme utan inbjudan
Svar från TUFFBOXES
Thank you for the fantastic review! We’re so pleased to hear that you’re loving the bike locker and found it easy to assemble. It’s great to know the secure design and levelling feet are making a difference for you—they're small details that really help in day-to-day use.
Svar från TUFFBOXES
Thank you for the kind words! We’re so glad to hear you’re happy with the product and found it to be great value. That’s exactly what we aim for—quality and affordability, all in one.
delivery times not as per order
10 juni 2025
Svar från TUFFBOXES
I’m sorry to hear that your delivery didn’t arrive as expected. As this is one of our newest products, we’ve been experiencing some production delays—but please know we’re working hard to sort them out and get back on schedule.
Thank you for your patience and for giving us the chance to improve.
Perfect for the price!!!!
3 juni 2025
Svar från TUFFBOXES
Thank you for the fantastic feedback! We’re so glad to hear our toolboxes hit the sweet spot of quality and value for you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.