TTfone Omdömen 609

Dear TTfone
I thought I should take a moment to say a HUGE THANK YOU for resolving the issue that Mr H had with his phone that I assisted him with. The replacement phone is working well and a 32Gb SDcard has been installed to expand capability. Too often people complain but never take the the time to recognise when a company has exceeded expectations. Yes it would have been better, for you as a supplier and "us" as a customer, not to have had any issue with the phone. Sometimes, things just go wrong. What defines GREAT COMPANIES from the crowd is HOW, when things go wrong, they correct and deal with the imperfect issues in life we all face. I have been thoroughly impressed with the dealings I have had with TTfone and how you have dealt with this issue.
I think you should be very proud of yourselves and I wish your company further market success in the future as caring companies, like yours, deserve to prosper.
Thank you again

Fast response to order. Good quality phone case

The item was received well packed within 48 hours of ordering, hence the 5 stars for excellent service.

Great little phone, but screen is too blurry for those with limited sight and the unavailable lanyard for this phone is not helpful.

I recently bought a TTFone T280 directly from TTFone having spent a lot of time researching which handset(s) would meet my needs.

Firstly the website is well laid out, making selecting a phone easy. I like that there is a range of purchase options to suit the individuals requirements (charging cable only/with 3 pin adaptor/with charging dock)

There was a pre-launch offering place so I managed to get the phone for 59.99 instead of the RRP of 79.99. I paid for express shipping so the total price was closer to 64.00.

I used the websites chat feature a few times ahead of purchase and the agent(s) responded quickly and answered all my questions regarding availability and shipping. They also advised that a case for the phone was soon to be available and offered to alert me as soon as it was.

I expected a 2-3 day wait for the handset as I ordered it at 4pm vs before 2pm for next day delivery. Imagine my surprise when not an hour later I received an email from Royal Mail with a tracking number advising me my phone would be with me the NEXT DAY!

When the phone arrived I was immediately convinced I'd made the right descision. This isn't the phone I'd give my wife, she's very savvy with these sort of things where as I prefer a more simple phone in the traditional candy bar form. I was taken aback by the build quality and overall look and feel of the phone.

Features I love

- Candy bar format with numerical keypad
- Android Go allowing for app dowloads, email and browsing (YouTube on the bus ride to work is a real treat)
- USB-C! As a long time feature phone user, the addition of a USB-C input alone would have made this worth the purchase price. No more packing a Micro-USB lead everytime I go out, I now have one cable for my tablet, phone and Bluetooth headphones. Pop a decent powerbank in your bag and you're all set for an adventure!
- WiFi hotspot. Again, this feature alone makes the phone game changer. I can now connect my tablet to my phone and watch Youtube, download apps etc. And send email on a larger screen.
-Touchscreen. This is a mixed bag. I miss T9 predictive text however am getting used to how the touchscreen and keypad work together.
Font and rear camera(s) - I'm loving using Messanger to video call my wife on break, the upgrade from a VGA camera to a megapixel one is again a game changer for a feature phone.

You can probably already tell I love my new phone! Would this suit a poweruser? No, and I feel it is perhaps a departure for TTFone in that as a seniors phone it is perhaps a little too smart.

For the growing sect of users looking to downgrade from IOS or Samsung handsets and spend ore time in the real world then this is then this handset is the perfect balance of dumb and smart. I'd say this is the "Golidlocks" of phones for this user group.

I would not hesitate to recommend TTFone to a friend or colleague. The buying process from start to finish as excellent. The delivered item exceeded my expectations and I'm confident that if any issues ever do arise I', an email or phone call away from getting help or support.

A+ 10/10 All around.

Phone not working, waited 4 days so for the returns note to send back for a replacement

Works well and a good price. Am considering getting their tablet.

Arrived very quickly. Easy to set up by an IT competent person and easy for my elderly relative to use. So far so good.

On my Experience so far I am very happy with my purchase. If the Operating Instructions booklet had been better I would give you 5*. I will Review again after Using it More.
T J.

Good little phones. And great value. Very easy to order. Could be a little clearer about which phones work on which bands.

Item in very good condition ... good price ... arrived early ... easy to order ... no problems at all ... highly recommend.

Fast reply to my query with good info to solve my problem.

Excellent customer after sales service, via webchat, answering all questions clearly

An easy basic phone but I find the sound a little tinny. This phone bought for someone with memory issues so I could have done without missed call feature and answer phone as they just cause confusion have managed to turn both off.

The phone was sent promptly so no problem but the user manual was a bit hard to understand. I am 79 yrs old and didn’t even know how to use the phone by flicking the screen sideways. I went into a tech shop to get some help. These manuals assume you know but that’s what they’re for, to teach.

Easy to do the job I needed to do

Item was as I expected,if not better,but arrived late and to my neighbours address.

good apart from the courier you used who were useless please change them as they are not good for your business

Good basic phone. Big buttons. I bought this for my (80 y/o) Mum. Interface is similar to a Nokia 6210, just missing the snake game. Battery life is about 5 days. Earpiece speaker is OK, mic is good. Camera is not good, super basic. You can install a micro sd card the ROM is small.
You are not buying this phone for looks, you are quite possibly buying as it is cheap & is brilliant for your elderly parents.