Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

TTfone provide simple phones ideal for the older generations. I have now used them twice and the delivery has been very quick, the website easy to use and when I had cause to contact them months after... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent website with videos and clear explanations. Very rapid delivery with clear paper instructions. I am delighted with this little phone where everything is clear.

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programm... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiltelefoner
  2. Mobiltillbehörsbutik
  3. Telefon- och internettjänster

Skrivet av företaget

Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

609 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Little phone especially for a non…

Great Little phone especially for a non savvy tech. Everything clear. One problem it did not take the large sim from my old phone so had to have a new number good service and price

12 maj 2026
Omdöme utan inbjudan
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that you found the phone clear and easy to use, especially for someone less familiar with technology.

We appreciate your comments regarding the SIM card size and are pleased that overall you were happy with the service and value.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Excellent website with videos and clear…

Excellent website with videos and clear explanations.
Very rapid delivery with clear paper instructions.
I am delighted with this little phone where everything is clear.

22 april 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that you found our website, videos, and instructions clear and helpful, and that you were pleased with the rapid delivery.

It’s wonderful to know that you’re enjoying the phone and finding everything easy to use.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Prompt professional company!

I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful. Upon receiving my returned phone a refund was placed back into my account.
I can only recommend their efficiency!

8 maj 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re pleased to hear that you were happy with the prompt delivery and the support provided by our customer service team.

Although the phone was not suitable for your mother’s needs, we’re glad the return and refund process was handled smoothly. We truly appreciate your recommendation.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Snelle service

Snelle service, had een returned ttfone970 besteld, bij levering stond 10 tot 12 dagen. Hij was er binnen 3 :)

27 april 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that your TT970 arrived much sooner than expected and that you were pleased with the service.

— TTfone Team

----------------Translation---------------

Bedankt voor uw vriendelijke feedback. We zijn blij om te horen dat uw TT970 veel sneller dan verwacht is aangekomen en dat u tevreden bent met onze service.

— TTfone Team

Betygsatt 5 av 5 stjärnor

used them twice and I would definitely recommend

TTfone provide simple phones ideal for the older generations. I have now used them twice and the delivery has been very quick, the website easy to use and when I had cause to contact them months after the original purchase with a question, them immediately responded.

27 april 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback and continued support. We’re delighted to hear that you’ve had positive experiences with us and that you found the phones, delivery, website, and customer support helpful.

We truly appreciate your recommendation.

— TTfone Team

Betygsatt 5 av 5 stjärnor

great phone

great phone, easy to use

20 april 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that you find the phone easy to use.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Excellent phone support when I called for help

I was very impressed with the customer service given when I telephoned for help. I have poor hearing and this often makes phone support tricky. But the lady I spoke to listened well, spoke clearly and went out of her way to be helpful to me. It was such a pleasant change from many of the calls I have made to other companies and utilities.

30 april 2026
Omdöme utan inbjudan
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience with our phone support, and that our team member was able to assist you clearly and helpfully.

Your comments mean a great deal to us, and we truly appreciate you taking the time to share your experience.

— TTfone Team

Betygsatt 5 av 5 stjärnor

The old but mighty phone

This phone has come in handy as a spair wile mine was sent away for repair.

Very good old style phone,with still some of the new style features.

Many thanks

Andy

4 april 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback, Andy. We’re delighted to hear the phone has come in handy as a spare and that you’re enjoying the balance of classic simplicity with useful modern features.

Many thanks for your support.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Un téléphone efficace

J'avais peur que le téléphone soit trop petit, et mauvais en prise en main, mais il est parfait. Une interface simple et rapide à prendre en main (si à l'aise avec google). La batterie tiens bien (2 jours si j'utilise le wifi, 4G de temps en temps). Très bon téléphone pour déconnecter, avoir l'essentiel, en gardant de la connectivité aux besoins occasionnels.

27 mars 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your thoughtful feedback. We’re delighted to hear that the phone exceeded your expectations and that you find it easy to use, with good battery life and the right balance of simplicity and connectivity.

— TTfone Team
----------------------------
Merci pour votre retour. Nous sommes ravis d’apprendre que le téléphone a dépassé vos attentes et que vous le trouvez simple à utiliser, avec une bonne autonomie et un bon équilibre entre simplicité et connectivité.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Everything

Everything - do are brilliant, thank you!

25 mars 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted that you’re happy with the service provided.

We truly appreciate your cooperation and for being with us every step of the way.

-TTfone Team.

Betygsatt 1 av 5 stjärnor

Cannot recommend TTFone based on this woeful experience.

Ordered large button mobile for elderly gentleman and paid for faster delivery. Dispatch notice received same day. Phone failed to arrive within specified time period. Many searches via Royal Mail repeated same phrase…..waiting. Waiting. Waiting. Emailed TTFone. They insisted it had been sent despite RM not receiving. Refunded the faster delivery element as obviously outside their time frame. Many many emails and phone calls later, still no phone, still no refund. TTFone had assured me they would refund. NOTHING! Cannot recommend TTFone based on this woeful experience. YOU MAY HAVE REACHED OUT, BUT I STILL DO NOT HAVE THE REFUND I HAVE REQUESTED FOR THE ITEM STILL ON ROYAL MAIL TRACKING AS “AWAITING ITEM FROM SUPPLIER”. PLEASE REFUND MY MONEY. SIMPLE. Update: 08.04.26. Still no refund. TTFone say no longer on their system therefore my bank are holding my refund. Absolute joke. 21.04.2026. STILL NO REFUND. Bank confirm no correspondence from TTFone regarding this transaction. I’ve no doubt when they see this updated edit, they will reply with some simpering bullshit about how sorry they are and blaming everyone but themselves. THIS COMPANY ARE ROBBERS. Plain and simple. Good luck to any one who uses them. 03.05.2026. Still no refund. TTFone seem to take enjoyment out of robbing elderly people.

27 februari 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your feedback. We’re very sorry to hear about your experience and apologise for the inconvenience and frustration caused.

We understand your concerns regarding the delivery and refund, and we take this matter seriously. Please be assured that one of our team members has reached out to you to assist further and work towards resolving this issue.

— TTfone Team
-----------------
Dear JayEmm,

Thank you for your updated review.
We understand your frustration regarding the refund delay. However, as you are aware, this is due to the chargeback case raised with your bank at the same time as contacting us. While this remains active, the refund is held and managed by the bank rather than being processed directly to your account.

We approved the chargeback promptly on our side to help expedite the process, and the refund was issued following your confirmation that the item had not been received, as with the express delivery refund you received earlier.

At this stage, we kindly ask that you contact Bank of Scotland PLC for progress and the case you have raised to help speed the refund to its finalise stage.

If your bank requires any further information, please do not hesitate to contact us — we are more than happy to assist in resolving the chargeback as quickly as possible.

Kind regards,
TTfone Team
05/05/2026

Betygsatt 5 av 5 stjärnor

Ttfone

Excellent product as described and promptly delivered.
Full fills my needs perfectly.

21 juli 2025
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that the phone met your expectations, arrived promptly, and fulfils your needs perfectly.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Great little easy to use phone for my…

Great little easy to use phone for my elderly dad. Quick posting . Fairly priced

20 februari 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that the phone is easy to use and a great fit for your dad, and that you were happy with the quick delivery and fair price.

— TTfone Team

Betygsatt 5 av 5 stjärnor

Helpful customer services

Helpful customer services. A great little basic phone simple to use and easy to see everything! First class!!

24 februari 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your kind feedback. We’re delighted to hear that you found our customer service helpful and that you’re enjoying the phone’s simple and easy-to-use design.

— TTfone Team

Betygsatt 3 av 5 stjärnor

I like the idea of the phone but I find it difficult to send a txt all the phones I have had it's easy but the tt you have to press ok and I don't no it's a waste I got 2 but it took complicated stupi

I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programmed the t40 wants sacking it's ruined a good phone had enough

10 mars 2026
Omdöme utan inbjudan
Logotyp för TTfone

Svar från TTfone

Thank you for your feedback. We’re sorry to hear that you found sending text messages difficult on the phone, and we apologise for the inconvenience this has caused.

We appreciate you sharing your experience, and your comments will be passed on to our team for review. If you would like any assistance with using the messaging feature, our support team would be happy to help guide you through it.

— TTfone Team

Betygsatt 1 av 5 stjärnor

Dissatisfied customer

Dissatisfied customer

Tried three SIM cards into the handset. Non worked. Sent an email to you to request returns and refund procedure but have not received a reply

Since posting this TTfone have been in touch with me and returns label etc have been provided..looks like we will have a success outcome and refund.

Very happy with the response and service from this company.

28 februari 2026
Logotyp för TTfone

Svar från TTfone

Thank you for your feedback. We are sorry to hear that you are having trouble with the item, and we apologise for the inconvenience caused.

You mentioned that you sent us an email but did not receive a response. Could you please confirm if this is the email address you contacted: info@ttfone.com ? We have checked our inbox and could not find any emails from you.

However, there is no need to worry — one of our team members has already reached out to you with the returns and refund process and will be happy to assist you further.

— TTfone Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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