I ordered a phone for my elderly mother & it arrived promptly, after going through the functions, found it not suitable for her to manage. I contacted the customer services & they were very helpful.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
TTfone provide simple phones ideal for the older generations. I have now used them twice and the delivery has been very quick, the website easy to use and when I had cause to contact them months after... Se mer
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Excellent website with videos and clear explanations. Very rapid delivery with clear paper instructions. I am delighted with this little phone where everything is clear.
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I like the idea of the phone but I find it complicated sending texts it's not straight forward having to press other buttons.i got 2 but had enough going to use the easy phones I have whoever programm... Se mer
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Företagsinformation
Skrivet av företaget
Buy Big Button Phones and Easy to Use Phones for Seniors, the Elderly, Visually impaired and Hard of Hearing.
Kontaktuppgifter
TTfone Unit A3 Lea Road Trading Estate, Lea Road , EN9 1AE, Waltham Abbey , Storbritannien
- 03303330819
- info@ttfone.com
- ttfone.com
4,2
Bra
609 omdömen
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The phone had been recommended to me
The phone had been recommended to me as being suitable for an elderly person with dementia.
As a basic phone it is very good.
Also it arrived 2 days after ordering although it was a free delivery.so, excellent service.
20 oktober 2025
Svar från TTfone
Thank you for your kind feedback. We’re delighted to hear that the phone arrived quickly and meets your expectations. We’re glad it’s working well for your needs.
— TTfone Team
A great basic phone for the price
Bought this for an elderly relative - would definitely recommend
22 september 2025
Svar från TTfone
Thank you for your kind feedback! We’re delighted to hear that the phone worked well for your elderly relative and that you’d recommend it. We truly appreciate your support!
— TTfone Team
The customer service is amazing
The customer service is amazing! Received quick updates on all my questions and requests, honestly very good company!
29 september 2025
Svar från TTfone
Thank you so much for your kind words! We're truly glad to hear that you had a positive experience with our customer service.
Providing quick and helpful support is something we strive for, so your feedback means a lot to us. If you ever need assistance again, please don’t hesitate to reach out — we’re always here to help!
— TTfone Team
The battery runs down over night…
The battery runs down over night without any use on our TT760 phones, very disappointed. Our old 2G phone lasted for ages before requiring a recharge. Not safe to have as an ‘emergency’ device without power to re charge every night.
23 september 2025
Svar från TTfone
We’re sorry to hear about the battery issue with your TT760 phone. Please accept our sincere apologies for the inconvenience. Could you kindly confirm if you’re using the original charger and when the phone was purchased? Once we have those details, we’ll be happy to assist further and look into a solution for you.
— TTfone Team
Great phone with ease of use.
Great purchase, clear details to see which phone was for me.
Very easy to use.
30 september 2025
Svar från TTfone
Thank you so much for your lovely feedback! We’re glad to hear you found the phone easy to use and that the buying process was smooth.
— TTfone Team
Excellent customer service and products
Great choice of big button mobiles and quick dispatch.
26 september 2025
Svar från TTfone
Thank you for your kind feedback. We’re delighted to hear that you’re pleased with our range of big button phones and the quick dispatch.
— TTfone Team
A caring, professional company !
I am terminally ill and bedbound and being of a certain age was looking for a simple phone to enable me to communicate with family and friends. The TTfone TT760 ,purchased with the dock charger appeared to fit the bill. What a great choice ! This phone with it's crystal clear graphics and easy to navigate menu is incredible value and does everything that I require. I ordered it on a Thursday afternoon, missing the Express Delivery despatch deadline. In spite of this the phone was despatched and I was delighted to receive it the very next day. A small gesture which means a lot. Thank-you TT fone.
1 oktober 2025
Omdöme utan inbjudan
Svar från TTfone
Thank you so much for your heartfelt message. We’re truly touched by your kind words and delighted to hear the TT760 has been helpful for you. We always strive to make things a little easier for our customers — your feedback means a lot to us.
— TTfone Team
Ordered a new battery for my…
Ordered a new battery for my ttfone,very pleased with the purchase it’s like a new phone. Easy to order and a quick delivery.
25 september 2025
Svar från TTfone
Thank you for your great feedback! We’re glad the new battery worked perfectly and made your phone feel like new again.
— TTfone Team
The phone was great for my elderly…
The phone was great for my elderly father. Easy to setup. However the battery stopped charging after only a couple of months. Tried charging at home but nothing worked. Didn’t want to risk another battery failing so the phone is now sat on my desk not being used. A shame really because it gave my Dad contact with me when I couldn’t visit.
22 april 2025
Svar från TTfone
We’re sorry to hear about the issue with the battery. Please accept our sincere apologies for the inconvenience. Could you kindly let us know the model number of your TTfone so we can look into this and assist you further?
— TTfone Team
The phone is cool is just the battery…
The phone is cool is just the battery life isn’t that good, I have a Nokia 2660 and that phone lasts for 5-7 days
24 september 2025
Whatsapp issues
Unfortunately Whatsapp *will* stop working on this phone after about a week for you. It's something to do with security on Meta's end but whatever version of Android the TT 280 is on fails a check after about a week. I wish I had known this sooner.
24 september 2025
Svar från TTfone
Thank you for your kind review! We’re delighted to hear that your order arrived quickly and that you’re happy with our service.
-TTfone Team.
Not really easy to set up very old tech
Not easy to swap data even though it's supposed to have Bluetooth could not copy address book the large phone chip a nightmare to fit not impressed
23 september 2025
Svar från TTfone
Thank you for your feedback. We’re sorry to hear you experienced difficulties setting up your phone. Could you please let us know which TTfone model you are using so that we can assist you further with transferring data and fitting the SIM card?
— TTfone Team
Honest traditional phones.
I needed 8 emergency phones for DofE expeditions that were simple, sturdy and functional for the purpose phones were originally designed for. No frills, no fancies just honest and basic. They do the job perfectly.
23 september 2025
Svar från TTfone
Thank you for your review. We’re delighted to hear the phones met your needs for the expeditions and that their simplicity and reliability proved useful.
— TTfone Team
great phone for kids too
I bought the TT970 for my 11 year old son now he's started secondary school. We didn't want to give him a full smart phone but wanted him to be able to have access to WhatsApp so he can stay in touch with friendship groups. The phone turned out to be absolutely perfect in this regard. It's not a seductive or compelling screen so he doesn't spend any time on it, but it has all the functionality he needs to stay in touch with friends. With a lot of schools banning smartphones and a lot of parents trying to uphold smartphone free childhood I highly recommend this phone as an alternative. TTfone should be marketing this phone for this use as well - there are a lot of parents who would be very interested in it.
19 september 2025
Omdöme utan inbjudan
Svar från TTfone
Thank you for your wonderful review. We’re delighted the TT970 has been the perfect choice for your son and that it helps him stay connected in a safe and simple way. Your suggestion about marketing it for kids is greatly appreciated—we’ll definitely keep it in mind.
— TTfone Team
Svar från TTfone
Thank you for your kind review. We’re delighted to hear you’re happy with the phone and our service.
— TTfone Team
I was looking for a basic phone
I was looking for a basic phone, easy to use, for an elderly relative. The TT100 fitted the bill, especially with its cradle charger.
There was a problem with the first phone, which had very poor battery life. TTfone could not have been more helpful and I had a replacement phone within a few days.
1 or 2 quibbles with the operation of the phone; ring tone settings are a bit hard to find and probably over-complicated for basic use. Screen unlock brings up an 'empty' error message sometimes. The instructions don't cover all the phone's features.
For a basic phone it seems fine.
22 augusti 2025
Svar från TTfone
Thank you for your detailed feedback and for choosing the TT100. We’re glad our team could quickly provide a replacement.
We appreciate your notes on the ringtone settings and screen unlock message and will pass them on to help improve the user experience. It’s great to know the phone meets your needs for a simple, easy-to-use device.
Thank you again for your review.
—TTfone Team
Excellent easy to use phone for my elderly brother …
Excellent easy to use phone for my elderly
2 september 2025
Svar från TTfone
Thank you for your review. We’re delighted to hear the phone has been an excellent and easy-to-use choice for your brother.
— TTfone Team
Svar från TTfone
Thank you for your feedback. We’re delighted to hear you had a positive experience with our support team.
— TTfone Team
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