Trueplay Omdömen 

Initially I was dissapointed very deeply. I appreciate your effort to understand what I have said in my messages. Thank you so much for your help.

Excelent , fără probleme!

Added by mistake but Doris was amazing
Very helpful

I was at a parking of Apcoa company. I looked to pay for it. This trueplay.digital mimicked Apcoa and sought first £0.8 to pay. It was my first time paying online for any parking ever. So I thought that's how it goes. Next I received £8.18 to pay. Then I realised it was scam! My parking fee was to be £4.70! I never approved this 2nd payment. I informed online banking to block it. Today is 3 days since and I just got notification they attempted to get £8.18. Luckily I have bank account that's always empty unless I am about to pay for something. So it got declined. Now it's to chase bank to ensure they are fully blocked. Scared if they can do ID fraud with the bank card details!?

I received an email to say I've signed up to this but I haven't signed up to anything and they're now going to take payment? anyone else had this problem.

This was supposed to be for car parking in the UK for 1.20 not 48 bloody euros what the f is going on

SCAM this is a scam company. Tried to pay for parking and this company took money for a ‘subscription’. AVOID!!

Der Kundenservice (Jeremy) war sehr bemüht und freundlich und hat mir weitergeholfen.
Ich hatte versehentlich ein Abo gebucht, bei diesem Problem wurde mir unkompliziert und schnell geholfen. So soll es sein und dafür gibt es auch 4 Sterne. Danke

My issue was resolved immediately by Jamal who was very helpful and efficient in resolving my problem. Thanks Jamal for your quick response.

Jamal a ajutat la rezolvarea problemei mele!

Agent Bree took immediate action to help me address my concern. Nice service

Póki co Pan na czacie uprzejmy i pomocny. Dziękuję za pomoc i bardzo proszę o dalszy monitoring mojej sprawy. Oceniam pomoc na ***** ( 5 gwiazdek)

I recently had an issue with my membership, and the Escalation Team was incredibly helpful in resolving it. Kurt was professional, prompt, and ensured that my concerns were addressed efficiently. I truly appreciate the excellent customer service and the effort to find a solution. Thank you for your support!

This company is a scam do not give them any money. I used a QR code on a parking machine in London and was then charged 32 British pounds for a subscription that I didn't want. I contacted them and they said they had cancelled my subscription but wouldn't refund the money and then within 10 minutes they tried to take more money out of my account. Luckily I had already stopped my card with the credit card company

Great it was ok

Jeremy m'a aidé à résoudre mon problème.
Merci.
Cdlt

Fast response for my request to refund my membership.

It looks like a scam website. I paid to watch a football match, the money was taken, but it didn’t work. I tried to contact the support team, but it was nonexistent. Luckily, I paid with Revolut and blocked further payments because there was a subsequent charge I wasn’t informed about, but it couldn’t go through.

„Das Eskalationsteam ist in Kontakt und hilft bei der Lösung des Problems

Thank you for the quick responce.