It started off very well. Then it was delayed due to you not having any contractors to do the works. Then one minute communication was very good, other times communication back from you was delayed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had some weird coincidences happen during works. E. G. Bathroom cabinet falling off the wall upstairs and extractor fan not working bar the light downstairs after the work. But the level of workmanshi... Se mer
Företaget har svarat
The two lads Adam and Arran were excellent, polite and knowledgeable Hard workers, who explained every aspect of what they were doing and gave us a clear explanation of what we can expect in the futu... Se mer
quick and easy to raise the claim and submit the details needed, quick response and surveyor attended promptly, very professional, freindly and explained everything in detail, settlement figure was d... Se mer
Företagsinformation
- Tjänster inom tvistemål om små fordringar
- Bilförsäkringsbolag
- Hemförsäkringsbolag
- Försäkringsagent
- Pengar och försäkring
Om Trinity Claims
Skrivet av företaget
Your claims management solution.
Trinity Claims provides a dedicated claims handling service to our sister company, Policy Expert. Our teams combine the use of our proprietary technology with traditional customer service values to deliver a market-leading claims experience when our customers need us the most.
Kontaktuppgifter
TRINITY CLAIMS, TN9 1RS, TONBRIDGE, Storbritannien
- 01732 367411
- info@trinityclaims.co.uk
- trinityclaims.co.uk
4,5
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Trinity was very promt with everything
Trinity was very promt with everything, always there if you needed help.
15 maj 2026
Svar från Trinity Claims
Hello Patrica
We're happy to hear we were prompt and helpful. Thank you for your positive feedback.
Kind regards
Kerrie
Fabulous
Great experience & service. Dealt with in a timely manner. Workmen very polite & friendly.
15 maj 2026
Svar från Trinity Claims
Hello
We appreciate your feedback and are happy to hear that our service was great and timely, and our workmen polite.
Kind regards
Kerrie
Svar från Trinity Claims
Hello
Thank you for taking the time to share your positive experience with us. We're delighted to hear your feedback and will ensure it is shared with the relevant team.
Kind regards
Kerrie
Very helpfull
15 maj 2026
Svar från Trinity Claims
Hello, Stewart
Thank you for taking the time to share your positive experience with us. We're delighted to hear your feedback and will ensure it is shared with the relevant team.
Kind regards
Kerrie
Lost men’s gold bracelet l
It was easy to understand and everyone we spoke to or corresponded with were very good. Also the helped to guide us through the process very well
7 maj 2026
Svar från Trinity Claims
Hello Sydney
We appreciate you sharing your feedback. We're happy to hear that our team was helpful and guided you well through the process.
Kind regards
Kerrie
Adam was really professional
Adam was really professional. He answered all my concerns and was really caring. He is a credit to the company.
15 maj 2026
Svar från Trinity Claims
Hello Mrs Sharples
We appreciate you sharing your feedback. We're happy to hear our team member was professional, caring, and addressed your concerns.
Kind regards
Kerrie
Easy to claim
Easy to claim, easy to navigate, quick responses and no nonsense, just simple and effective
15 maj 2026
Svar från Trinity Claims
Hello Stephen
We appreciate your feedback. We are happy to hear that the process was easy and effective, with quick responses.
Kind regards
Kerrie
This is a 5 star review for Ethan
This is a 5 star review for Ethan of 1st response. We were confronted with what looked like an impossible task. He explained there procedures and simply got on with the job. His communication was good and he went above and beyond to satisfy our needs. Our claim is at an early stage, so will give an overall review for Trinity upon completion
14 maj 2026
Omdöme utan inbjudan
Svar från Trinity Claims
Hello James
We are pleased to hear about your positive experience and that our team could assist you effectively.
Kind regards
Kerrie
Excellent customer service
Everyone was very helpful both online and on call, excellent customer service. Technology isn't easy for me but the online process was very straightforward and I was able to speak to an advisor when I had a query. I would recommend this company.
14 maj 2026
Svar från Trinity Claims
Hello Catherine
We're glad to hear that our team was helpful and that you found the online process straightforward.
Kind regards
Kerrie
The technician was very polite
The technician was very polite, mannerly and explained what he was doing. He was methodical and cleaned up afterward
14 maj 2026
Svar från Trinity Claims
Hello Ashley
We appreciate you sharing your experience. We are happy to hear our technician was polite, explained the process, and cleaned up.
Kind regards
Kerrie
Quite good response
Quite good on response but as always, it would be better to speak to a person at this stressful time. All in all a decent effort.
14 maj 2026
Svar från Trinity Claims
Hello Garry
We appreciate your feedback and understand the desire for direct communication during stressful times.
Kind regards
Kerrie
Efficient and friendly .
Ash from Trinity was very efficient and explained to me what would be happening, which put my mind at ease. Good communication, ie emails and text messages, keeping me updated.
14 maj 2026
Svar från Trinity Claims
Hello
We're happy to hear our team member was efficient and provided clear explanations, putting your mind at ease. We appreciate your positive feedback on our communication.
Kind regards
Kerrie
Excellent claims experience
Our claim was dealt with very efficiently from the original incident when we needed to us the Home Emergency service to the assessor coming and agreeing we had a valid claim.
14 maj 2026
Svar från Trinity Claims
Hello Phillp
We're happy to hear your claim was handled efficiently from the Home Emergency service to the assessor. Thank you for your feedback.
Kind regards
Kerrie
First class service from beginning to…
First class service from beginning to end. I was apprehensive about claiming but the process was simple and not stressful at all. Communication from the company was first class and the portal was simple to use. Very happy.
14 maj 2026
Svar från Trinity Claims
Hello
We're so glad to hear your experience was positive and stress-free! Thank you for your feedback.
Kind regards
Kerrie
Had a major leak under my house and was…
Had a major leak under my house and was a scary time. Once you get used to the online service it’s simple and response times are quick. Will definitely be renewing.
14 maj 2026
Svar från Trinity Claims
Hello Mrs Foster
We're glad we could help during a stressful time. We appreciate your kind words about our service and quick responses.
Kind regards
Kerrie
Efficient, clear and friendly process
It is a very simple system to be able to chat to someone so easily on the messaging and I found uploading the evidence on my phone a really simple task. I must say it has been the most efficient insurance claims process I’ve had to complete for any previous ones. Friendly and helpful replies from the staff aswell rather than just blunt responses made it feel like someone cared and it was a nice personal touch
14 maj 2026
Svar från Trinity Claims
Hello Andy
We are pleased to hear you found our messaging system and evidence upload process simple and efficient. It's great to know our team's friendly and helpful responses made a positive difference. Thank you for your kind feedback.
Kind regards
Kerrie
Svar från Trinity Claims
Hello Miss Suffling
Thank you for taking the time to share your positive experience with us. We're delighted to hear your feedback and will ensure it is shared with the relevant team.
Kind regards
Kerrie
Quick responses and quick settlement of…
Quick responses and quick settlement of claim - portal easy to use for uploading documents and communication
12 maj 2026
Svar från Trinity Claims
Hello Mrs Birrell
We appreciate your feedback. We're glad to hear about your positive experience with our quick responses and easy-to-use portal.
Kind regards
Kerrie
Svar från Trinity Claims
Hello Gill
We appreciate your kind words. We are glad we could help you quickly.
Kind regards
Kerrie
Dan McCourt was extremely professional…
Dan McCourt was extremely professional and patient. I had an awful flu the firtst time we spoke and he was incredibly mindful of that. He explained everything in a way that I could understand (not being a car expert) if Dan is a reflection of all Trinity Claims staff, once I get a new car, will take that in to account when looking for new car insurance.
13 maj 2026
Omdöme utan inbjudan
Svar från Trinity Claims
Hello Amanda
We're pleased to hear about your positive experience with our team member. It's wonderful to know they were professional, patient, and clear, especially when you weren't feeling well. We appreciate your kind words and valuable feedback.
Kind regards
Kerrie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.