I bought a some plumbing tools from Toolhouse to help me in my own house. Their communication was amazing throughout and the whole process was effortless! There was a small mistake, what was sorted th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a soil sieve from Tools House. It was the model that I wanted, was competitively priced and arrived well packed and very quickly In my book, this is excellent service, especially as I pref... Se mer
It is my first time placing an order from this company. I bought two items. Turn out one was damaged, another one with original box seriously damaged as if it was not brandnew. Reported this problem... Se mer
WOW! Got in touch with this company yesterday morning for some product advice, got a speedy response and the guy (Lio) did a price match for me which I really appreciated. I placed the order Saturda... Se mer
Företagsinformation
Skrivet av företaget
We guarantee the cheaper price of hand tools, power tools, painting and decorating, Workshops equipment, DIY and Gardening
Kontaktuppgifter
39 longshot lane, RG121RL, Bracknell, Storbritannien
- 07759432286
- Sales@toolshouse.co.uk
- toolshouse.co.uk
3,8
Bra
397 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
poor customer service and bad attitude
I ordered three drain none return valves and was then told I only needed two. Within three minutes of ordering, I emailed the Tool House explaining the error. Had a rude email stating they would be charging a 10% handling fee, when i questioned this i then got this email
I am sorry but it is your mistake not ours, we processed your order, we spend time and resources to process your order and now to change all the order and package because of your mistake.
27 augusti 2025
Omdöme utan inbjudan
I ordered an insinkeraytor hot water…
I ordered an insinkeraytor hot water tank which arrived the following day. I'm very pleased with the product which was very easy to fit in existing place. Excellent Service.
23 juli 2025
Excellent air conditioning unit
Excellent air conditioning unit, very competitively priced, delivery within the timeframe given. However the Parcelforce tracking was awful, I did not know which day it was coming and according to tracking was still at the depot when it was actually in my house.
20 juli 2025
Omdöme utan inbjudan
Order was cancelled by Toolhouse
Order was cancelled by Toolhouse. They need to get their inventory correct. Probably won't order from them again
2 juli 2025
Omdöme utan inbjudan
I needed a large transformer for my…
I needed a large transformer for my commercial pressure washer and tried several tool shops and suppliers online but could not find a suitable transformer for my machine until I came across toolhouse and saw that they had a large transformer in stock after ordering it and using it to power my pressure washer, I am so delighted and would recommend toolhouse to anyone.
9 juli 2025
Omdöme utan inbjudan
My order from tool house was great
My order from toolshouse was great, ordered and delivered within 2 days. Great prices. No problems. Would happily recommend.
24 juni 2025
Very very good service👏🏾
Toolshouse provide excellent service.
I'll be using them regularly from here on out.
23 juni 2025
Received my goods in good time
23 juni 2025
Superb
Extremely competitive pricing .... a very reasonable one too. Added to this an amazingly fast turnaround on the order. I am very happy with Toolshouse, & have no hesitation in giving them a 100% recommendation.
26 juni 2025
Omdöme utan inbjudan
Very Poor Experience
First time I ordered from them everything was fine. Second time I ordered they provided one correct item, and one wrong item in place of the two other items ordered. There was no reply to first e-mail informing them of this. After more e-mails they provided a label to return it. I tried 3 different Post Offices, they all said the label was invalid and the item couldn't be sent. I returned it at my own expense. They said they would cover £3 of the cost of the return. Five days after returning the item I got a mail saying that the replacement items had been dispatched. Tracking shows that a label had been created but nothing dispatched. There was no further contact with them until 11 Days after that, I received a refund notice with no explanation. The £3 return costs they said they would cover was not included. From receiving the wrong item to being refunded took 33 days. I would not use this company again.
15 maj 2025
Omdöme utan inbjudan
Very helpful great service very fast…
Very helpful great service very fast delivery will be using again
3 juni 2025
Omdöme utan inbjudan
Good customer serice
Realised that the item I had ordered and paid for was on a standard 2-3 day delivery.
Emailed and they were able to sort a faster delivery at a small charge.
Good communication and best price
27 maj 2025
Omdöme utan inbjudan
Beat Amazon on price
Beat Amazon on price. Delivered as promised. what more do you need ?
22 maj 2025
Omdöme utan inbjudan
Rotary seive
You’re asking for a review about an item I’m still waiting for, my advise is change your delivery company
25 maj 2025
Omdöme utan inbjudan
still no delivery and no refund
16 maj 2025
Omdöme utan inbjudan
Poor service experience
Item ordered. Did not arrive as it was damaged by the courier in transit.
Courier messaged me to contact supplier for assistance. Why didn’t Tool House contact me? This is normal customer service.
Anyway I contacted them. They agreed to send a replacement. I suggested they change the courier to ensure delivery.
They didn’t send it. I reminded them, they apologised, but had no explanation and then sent a replacement via the same courier.
Courier lost this one. Again it was they who suggested I speak with Tool House…
I contacted Tool House to cancel contract and request a refund.
Refund issued. No apology/explanation or even a message to acknowledge my contact, just a refund to my bank account. A cold response indeed
Poor service and disappointing. Went with an alternative supplier and had the item within a day.
21 april 2025
5 stars
Ordered a new part for my jet wash, great price and very quick delivery. Would definitely order from this company again.
21 april 2025
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