Tokenstudio Omdömen 

Had a lovely evening at the token studio on the byob pottery experience which I bought my friend for her birthday. It was a nice chilled evening, perfect for beginners. The steps were simple to follow and there was someone to help if / when it went wrong! Great way to spend a couple hours with a friend, date, with your mum!

If I could give 0 stars I would. A gift for a friend was an absolute disaster.

The staff are rude, ignorant and full of it. I am so glad I am not the only one and my friend about the lack of care, customer service and support.

Let's just say you pay cheap, you get cheap. I would never recommend this studio to anybody, the reviews say it all! Whether beginner or not, absolutely no chance. Upon arrival there was no health and safety as stated on the "arrive 20 minutes beforehand email" which made sense to our whole experience afterwards.

It seems that this class went from Natural Aromatherapy Soap Making "Cold Press Method" to all of a sudden Melt & Pour. Im not the first to have been mistaken of this, otherwise I would never have booked this. Sodium Hydroxide, yes it makes LYE but can be a hazardous substance if the incorrect health and safety is not permitted, which is for this case. (you can also use other hydroxide less toxic such as magnesium hydroxide) it can cause serious skin irritation and in many cases dermatitis and develop underlying tissue issues.... although things are "classified as safe" it was not handled with the right health and safety precautions.

People look for natural because they may have sensitive requirements! (I have mentioned this part because NO health and safety protocol was put in place in according to the email sent out about this class prior, you are suppose to wear gloves, long sleeve tops and eye masks throughout the entire making process, even when handling afterwards, so irritation or any product goes on the skin or contact with eyes.)

Secondly this is apparently catered to "individuals needs", but me and my friend only had to touch our settling soap to get red, itchy skin ( which I also stated how we know not to apply them directly on the skin, this was through the soap, I am fully aware that you need carrier oils when applying directly to skin im not stupid as you tried to make us out to be!!) I NEVER complain for nothing, but this was an absolute joke of a workshop, to then send our soaps home in newspaper, with black ink all over it. Like how on earth can we use this on the skin? There was no love or care into this workshop the woman literally stood on her phone behind the desk. She didn't even check my friends' soap when it was time to leave, it was so half hearted and embarrassing. When there is no health and safety put in place a consumer has the rights to question the many concerns of how and what I/we are being exposed too, because there was no guidelines or education like other soap workshops do.

DONT ATTEND.

Update: they still avoiding that they are responsible for lack of health and safety with intense chemicals that still irritated skin lol. (all you need to do is watch many videos of chemistry herbalists, naturopaths, aromatherapists etc whether the method used is melt & pour OR cold press to see the health and safety precautions they use before and after handling & this is for free knowledge, the basics!

You put a lot of people at risk with your lack of care, and you proved it. You are not taking responsibility for it and it is disgusting that you are still even operating and not being responsible for it !!) it doesn't matter what is written by GOV UK at this point something in your space had gone wrong during and after so stop trying to use science when the problem still happened and it still shows on that document that irritation can still happen. The last thing im going to say is CORROSIVE is still toxic! IT still means it can cause skin irritation, burns and eye damage!

Honestly the pettiness of your response is outrageous, you have no evidence of us spraying anything on to our skin, I already told you that I would never spray an essential oil on our skin. You are just trying to justify your lack of health and safety that you didn't follow through with. No, I could go on and on about the newspaper all over my soap, I could go on about the lack of care during and at the end of class, I could also go on and on about how others through this was a cold press session as well.

Your reviews here and disgusting language and behaviour used with your clients on here and in the studio are more than enough evidence that this place needs to shut down. You are ignoring the fact that we walked out your class with skin irritation and unhappy care. Like I said, I am not backing down and will take this further like many others have.

Well if you knew so much about science and chemistry then why have you allowed students regardless to use hot methods and chemicals without proper equipment of safety against skin etc.

Customer data breach on google hmm, see what happens, as I didn't give my consent for this, ive just added more to my case. Thanks

Your still not taking responsibility that you have had irritated skin in your class, you stated 0 ingredients used & lied

I recently attended a pottery class at the Token Studio, and it was an absolute delight! The studio itself has a cosy, welcoming atmosphere, perfect for both beginners and more experienced potters. I loved the hands-on experience of moulding the clay and using the pottery wheel. Plus, they provide all the materials you need, so you can just turn up and get creative. It's a fantastic way to unwind and try something new. Highly recommend!

Went there with a friend for her birthday. The explanation was clear and we stayed longer than 90 minutes. that was useful to let our imagination and creative part go. No one advised us about the extra £10 for glazing.

Such a fun pottery class! I made a pot and I’m so happy about it!

I liked the experience and very relaxing.

Good guidance and enjoyable activity

Great experience.
I had a great time at this place. It’s really fun and it’s a great date venue.

It was an immersive experience, the guidance and the support provided were exceptional. Overall an amazing experience!

Great staff and great company. Was very fun with good vibes. Pottery part was fun, especially the painting.

An amazing experience! Went with two of my friends and had a great time. The staff were lovely and very accommodating. I certainly will be recommending this class to all my family and friend.

From the start to end, the experience was so great. People are so helpful.

It was good experience

Fab time with friends!

Good service

Loved it! Was such a good experience!

10/10 experience! The teacher was very patience and I got to make a wonderful pot which I can take home!

Was an amazing time, lovely staff and lovely experience! Would recommend for anyone on a date night or just really interested in pottery.

Highly recommend

Easy to find. I was apprehensive as I found this on groupon but the session was good and there was freedom to express yourself through clay making and painting.

The classes was very interactive and I had fun. This activity is very therapeutic and you get the guidance you need to make the pottery. Also we are left to express ourselves through our work.