TMO warranty came with second hand car i Bought for my son. Had a small mechanical issue. Speak to Luke at TMO who dealt professionally and arrange the nearest garage and car got sorted in few days.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a sterling customer service. Over the past month I have spoken to three different people who have been gracious, helpful and shown the utmost respect towards me and my claim. Today everything has... Se mer
I would like to thank Rachel and Charlotte for the fantastic and professional service that they provided. Kept me in the loop all the way through and explained everything in detail that was required t... Se mer
The team at TMO made the repair seamless at every step, from reporting the fault to paying for the repair. Becca and Siobhan were really understanding and helpful with my problem. It made the overall... Se mer
Företagsinformation
Om TMO - The Motoring Organisation
Skrivet av företaget
The Motoring Organisation (TMO) has been part of the UK’s motoring story for over 50 years. With a legacy built on introducing extended warranties to the UK in the 1970s and continuing ever since to bring protection, support, and peace of mind to drivers, dealers and partners alike.
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Kontaktuppgifter
Benchmark House, 8 Smithywood Drive, Ecclesfield, S35 1QN, Sheffield, Storbritannien
- 03300 552 080
- CustomerServices@tmo.co.uk
- tmo.co.uk
4,6
Utmärkt
545 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy service with excellent customer service
Quick and easy service, friendly staff member Maria. Explained everything in a clear manner
30 juli 2026
Omdöme utan inbjudan
Becca was absolutely brilliant in…
Becca was absolutely brilliant in getting to the bottom of my problem and solving it
29 juli 2026
Omdöme utan inbjudan
Not worth the paper it’s written on
Not worth the paper it’s written on. The manager alone was rude called me desperate and mentioned he wouldn’t receive any disciplinary talking to customers the way he does. They just follow any issues you have with your car to wear and tear. Not worth it. I’ll be taking it further
29 juli 2026
Omdöme utan inbjudan
Excellent service!!!!
We can never predict what happens to our cars the next day.When I bought my car they advised me to buy warranty.To be honest at that time I did not want to part with money but after hearing how important it was I did.A few days ago unexpectedly my car had a break down.The service I got from TMO was exceptional.From start to finish I was updated through out.Thank you so much.I will renew my warranty and will recommend you any day!!!
28 juli 2026
Omdöme utan inbjudan
Rachel was very patient and efficient
Rachel was very patient and efficient. Called me back as I requested.
28 juli 2026
Omdöme utan inbjudan
Great service
Great service, spoke to Maria who arranged everything to get car fixed
No excuses just sorted
24 juli 2026
Omdöme utan inbjudan
Terrible
Van bought, told full history belts ect . Nothing had been done no new belt 20,000 over . Oil leaking everywhere. They said they booked in then nothing. Who warrants a vehicle without basic checks. Will just auction the vehicle and push through court proceedings. The warranty company makes promises but delivers nothing. Me personally won’t be taking out cover i doubt anything would be covered with the lack of zero history
17 juli 2026
Omdöme utan inbjudan
Svar från TMO - The Motoring Organisation
Thank you for taking the time to leave a review.
We're sorry to read that you've experienced issues with your vehicle. However, we believe this review may have been left on the wrong company profile.
The Motoring Organisation is a warranty provider. We do not sell vehicles, carry out pre-sale inspections, service vehicles, or make representations about a vehicle's condition or service history. Those matters are the responsibility of you and the supplying dealership.
We've also been unable to identify you or locate a warranty policy from the information provided, so we're unable to comment on the specifics of your situation or any interaction you may have had with a warranty provider.
If your vehicle is covered by one of our warranties and you'd like us to investigate your concerns that fall within the terms, please contact us directly with your vehicle registration or policy details. We'll be happy to review the matter and explain exactly what cover is in place.
If this review relates to the dealership that sold you the vehicle, we'd respectfully ask that you post it on the appropriate business profile, as it does not accurately reflect the services provided by The Motoring Organisation.
TMO
Please dont take out after care with…
Please dont take out after care with this company . Rogues . Happy to take your 400 pound for the year and hassle you to renew but when you put in a claim they wont cover and blame it on wear and tear. COWBOYS
14 juli 2026
Omdöme utan inbjudan
I am so pleased with the quick response…
I am so pleased with the quick response and the lovely lady on the phone that dealt with my claim all sorted in one day amazing thank you very much Maria you have made my day.
2 juli 2026
Omdöme utan inbjudan
Maria was very helpful and expained…
Maria was very helpful and expained everything that needed to done. She also rang me back to confirm that the repairs to the vehicle was approved and the work would be carried out.
2 juli 2026
Omdöme utan inbjudan
Give full instructions of what you need first time
Hi.
I feel Rachel was very nice and able to sort out the claim but it did take quite a long time to get to this stage. ( not Rachel’s fault) I was told the first time to take it to the garage and get a quote, which I did. Then after a few weeks I contacted yourselves to be told you hadn’t been able to contact the garage about the claim but they did do it while I was on the phone.
Then I had to take the car back to the garage to get it looked at again because they didn’t take any photos of the problem, if someone had told me that the first time that would have been better because it did waste the garages and my time having to take the car in twice.
Other than that I was very happy
2 juli 2026
Omdöme utan inbjudan
wonderful staff that get the job done
Just want to say a thank you to Siobhan and Luke for being so helpful and getting everything sorted for me it was all done very quickly and everything was covered would definitely recommend
2 juli 2026
Omdöme utan inbjudan
Repair claim
Rachel took my details and information very efficiently.
I gave her a report of what had happened with my motorcycle.
She said this would be passed on for approval of claim from the motorcycle dealer. Within half an hour she returned a call to say approved and will deal with shop directly. Very good service
2 juli 2026
Omdöme utan inbjudan
Vauxhall warranty
I have used TMO on a few occasions and have been happy with the warranty cover they provide.
This recent claim was handled very efficiently by Rachael with a courtesy call from her stating that the full amount of repairs would be covered and that payment would be made direct to the dealer so there's no hassle.
Rachael was very pleasant, professional and easy to chat with. Certainly a bonus having warranty cover that actually works, thank you.
1 juli 2026
Omdöme utan inbjudan
Warranty claim process
This is the first time I’ve had to make a claim under my warranty. The staff I dealt with throughout the processing of my claim were very friendly and helpful . They explained the process , arranged appointment times with the garage and helped get my car back on the road asap .
1 juli 2026
Omdöme utan inbjudan
Maria was lovely to deal with
Maria was lovely to deal with, very chirpy polite, very helpful.
Never had cover for my vehicle before and she made it very easy to get things done, much appreciated thank you.
30 juni 2026
Omdöme utan inbjudan
Ford Transit Brakedown
I recently bought a 21-plate Ford Transit Custom and, at the time of purchase, also took out a 12-month extended warranty with The Motoring Organisation (TMO).
After driving the van for less than 400 miles, it broke down on the way home from Wales. Thankfully, I had the extended warranty in place. TMO recovered both me and my family, took us home, and arranged for the vehicle to be returned to the dealership.
The dealership diagnosed the fault as a failed turbo, which also required a DPF clean. TMO covered the cost of a brand-new turbo as well as the labour to fit it, saving me a significant repair bill.
I also want to thank Charlotte and Maria from TMO. They were fantastic to deal with throughout the process, keeping me informed and providing reassurance during what was a very stressful situation.
If you’re buying a second-hand vehicle, I’d definitely recommend taking out an extended warranty with TMO based on my experience.
14 juni 2026
Omdöme utan inbjudan
Charlotte was very helpful and made…
Charlotte was very helpful and made sure everything was sorted out
30 juni 2026
Omdöme utan inbjudan
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