Logotyp för TMO - The Motoring Organisation
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TMO - The Motoring Organisation Omdömen 355

•
TrustScore 4.5 av 5

4,6

Bilverkstad och underhåll
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I used TMO for the first time and, I’ll be honest, I was a bit sceptical at first. However, they’ve been incredibly positive from start to finish and really went out of their way to resolve the iss... Se mer

Betygsatt 5 av 5 stjärnor

Brilliant service, great communication. I had issues with my car on two different occasions. TMO dealt with my warranty with them really well both times, paying back the majority of the work that need... Se mer

Betygsatt 5 av 5 stjärnor

after some back and forth my claim was eventually put through and tmo were willing to help thankyou to luke for helping getting it sorted out

Betygsatt 5 av 5 stjärnor

The call handlers Mollie and Maria ensured they got all the information needed in one call, they then promised to update me on the decision on the claim, I was updated just a few hours later which was... Se mer

Företagsinformation

  1. Bilverkstad och underhåll
  2. Försäkringsmäklare

Om TMO - The Motoring Organisation

Skrivet av företaget

The Motoring Organisation (TMO) has been part of the UK’s motoring story for over 50 years. With a legacy built on introducing extended warranties to the UK in the 1970s and continuing ever since to bring protection, support, and peace of mind to drivers, dealers and partners alike.

Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:

• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses

These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.

In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.

Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.

We pride ourselves on:

• Great Service
• Transparency
• Integrity

As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.

At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

355 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

The call handlers Mollie and Maria…

The call handlers Mollie and Maria ensured they got all the information needed in one call, they then promised to update me on the decision on the claim, I was updated just a few hours later which was very quick. mollie and Maria both made the process quick, thorough and painless, as a result of the way Mollie and Maria handled the whole process I would definitely recommend TMO to everyone

24 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Luke was very helpful

Luke was very helpful, service was quick and efficient. Good customer service and my claim was approved in no time. I am very happy with my experience with TMO so far

22 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sell a warranty on a car that no garage…

Sell a warranty on a car that no garage in their network will accept a booking for, so essentially the warranty is not worth the apart it’s written on, customer service on this matter is shocking. Car is 2020 Range Rover
Avoid both TMO and Range Rover at all costs

20 april 2026
Omdöme utan inbjudan
Logotyp för TMO - The Motoring Organisation

Svar från TMO - The Motoring Organisation

Hi,

We understand your frustration, but it’s important to be clear about where the issue sits.

We have a robust, established repair network made up of thousands of independent garages nationwide. This works effectively for the vast majority of vehicles we support every day.

However, your chosen vehicle is a very different proposition for garage. Across the industry, these vehicles are well known for being time-intensive, and often less commercially viable for independent garages to take on. As a result, many repairers choose not to work on them, or significantly limit availability due to demand, tooling requirements, and the risk of extended workshop time.

That’s not something we control, and it isn’t a reflection of our service or our network. Tt’s a direct consequence of the type of vehicle involved and the realities of the high demand on vehicle repair market.

To suggest the warranty is “not worth the paper it’s written on” because some garages decline this type of work isn’t a fair representation. The cover remains valid, and where a suitable repairer is identified, we support and progress claims in line with the terms as expected.

We appreciate it’s inconvenient, but the availability of repairers for certain high-demand, complex vehicles is an industry-wide challenge and is not something specific to us.

If you’re still struggling to secure a booking, please get back in touch and we’ll continue to assist where we can.

TMO

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, great communication. I had issues with my car on two different occasions. TMO dealt with my warranty with them really well both times, paying back the majority of the work that needed doing to my car. Definitely worth going with this company when buying a car for peace of mind. I was in contact with Charlotte at TMO who was really good help.

16 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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