TMO warranty came with second hand car i Bought for my son. Had a small mechanical issue. Speak to Luke at TMO who dealt professionally and arrange the nearest garage and car got sorted in few days.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a sterling customer service. Over the past month I have spoken to three different people who have been gracious, helpful and shown the utmost respect towards me and my claim. Today everything has... Se mer
I would like to thank Rachel and Charlotte for the fantastic and professional service that they provided. Kept me in the loop all the way through and explained everything in detail that was required t... Se mer
The team at TMO made the repair seamless at every step, from reporting the fault to paying for the repair. Becca and Siobhan were really understanding and helpful with my problem. It made the overall... Se mer
Företagsinformation
Om TMO - The Motoring Organisation
Skrivet av företaget
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Kontaktuppgifter
Benchmark House, 8 Smithywood Drive, Ecclesfield, S35 1QN, Sheffield, Storbritannien
- 03300 552 080
- CustomerServices@tmo.co.uk
- tmo.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The guy who rang was Luke
The guy who rang was Luke. He was very helpful and explained everything in detail. A credit to your company.
Really great communication over the…
Really great communication over the phone, very simple process! Emails could be better, responding with a confirmation of receipt.
Luke was super helpful and easy to talk…
Luke was super helpful and easy to talk to, he went through the claim process smoothly and was keen to answer my every question. Thanks again for your help kind sir! Stellar service provided🙏
A Very Professional Company (TMO)
The interaction with The Motoring Organisation has been first class. Luke was very helpful and informative in the conclusion of processing my claim. I would highly recommend them on my dealings so far.
Maria was very helpful and understanding
Maria was very helpful and understanding
Rachael was friendly
Rachael was friendly, polite and helpful. She processed the claim quickly and we weren't on the phone ages which was appreciated.
Really helpful and quick receiving a…
Really helpful and quick receiving a payout on a claim under tricky circumstances so thank you to all the team!
Spot one service
. The insurance i had taken out when i bought the car2.5 years ago was for 3 years. Within 3 days of contacting Maria and Charlotte at the Insurance company they helped me with advice as to how to go about getting a diagnostic check to discover where the the fault was . I followed their advice the fault was found. They then spoke to the garage direct and arranged for the repair to be undertaken and to pay the garage direct . From start to finish I had no stress was treated well. So glad I took out the policy to protect for mechanical and electric faults for 3 years from the purchase of the vehicle many thanks .
Denis Pugh
My car broke down
My car broke down, garage called TMO and Luke called me same day, claim agreed with garage, Luke was really helpful guiding me through the Warrantky claim and helped to organise the whole thing within an hour, very happy with TMO and in particular Luke who helped me at this very difficult time.
Straightforward helpful no what there…
Straightforward helpful no what there doin
Great communication
Luke was very imformative,gave me time lines and explained the process well
Helpful!
Helpful and really fast to get a problem sorted, Charlotte on the phone was fantastic
Luke from TMO was fantastic when…
Luke from TMO was fantastic when helping us with our claim, he was polite, straight to the point and explained everything they needed from us really clearly.
He made sure we were clear on everything before ending the call.
We are very grateful for the support we have received from TMO regarding reimbursement for the repairs on our vehicle.
Auto sleeper Kemerton repair
Rachael called today to confirm everything was good and we are able to proceed with the repairs. Rachael was polite and friendly.
Excellent experience and would highly…
Excellent experience and would highly recommend, Maria was super fast at resolving my problem and would definitely use again 😀
My claim was paid in full and TMO were…
My claim was paid in full and TMO were easy to deal with from start to finish, especially Charlotte and Siobhan, couldn’t have asked for two nicer people to deal with. Well done to you both, a real credit to the company
After sending pictures of the parts…
After sending pictures of the parts that was removed from my car. The claim was sorted.
Luke is a ⭐
I dealt with Luke who was extremely professional and explained the process fully. He was both polite and empathetic throughout the calls and was a pleasure to deal with.
Rachel called me to update me
Rachel called me to update me, and explained what had been agreed, and what would happen next.
Internal Light Warranty Claim
Put a claim in today for a internal light fault. Got through to MARIA who dealt it extremely quickly and got me a positive outcome within the hour. Thank you.
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