Amazing service received from Beth today. I can be honest and say I was a little rude towards her and this was no fault of hers. She went above and beyond to help me today. Sometime awful situation c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Amazing service received from Beth today. I can be honest and say I was a little rude towards her and this was no fault of hers. She went above and beyond to help me today. Sometime awful situation c... Se mer
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A very patient and calm call handler/agent who talked to me like a human being even though I was super upset/angry. Ironically the ladies name is Patience. Patience by name patient by nature. Im s... Se mer
I honestly couldn’t put into words how grateful I am for the help I received from this lovely lady over the phone. She went above and beyond to listen to me, understand what I was going through,... Se mer
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When you have to make a call to this company, you've definitely got problems at home. Don't be afraid, the call will go smoothly, make sure you have your income and expenditure and be truthful. The ca... Se mer
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Skrivet av företaget
TM Legal are committed to treating everyone fairly and comply with industry best practice. This means that we will work with individuals to find a solution. We will take the time to listen, learn and fully understand circumstances, so we can work with them to agree an affordable and realistic repayment plan to suit their financial means.
Our aim is to understand every situation and by offering choices and solutions, we hope to resolve situations in an ethical way.Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick and simple, very good customer service

Svar från TM Legal
Advicer was very helpful, understood my situation very well, thank you very much.

Svar från TM Legal
My name is Gemma and I'm with my friend Andy I have mental health issues badly I wasn't going to answer the phone but I'm so glad I did the girl called mackyla 🌞🌞😎😎 brightened up my day I was so down and head a mess but she reassured me that things be ok she's so hound I have a 22 year old and she isn't as mature as this girl she is a credit to your company don't let her go she has made me feel like I'm not alone I have my best friend Andy all I need but mackyla made me smile which I havnt been doing for a long time thank you mackyla your mum has done an amazing job to make you into the lovely young lady you are today thank you very much from 💎💎💎 gem x

Svar från TM Legal
constantly harassing me for a debt that doesn't exist, reply to their emails all you get is emails not monitored tin pot company if they cannot look a replies. I have full documentation for a loan that was paid , any court action or ccj registered against me will be met with legal action!

Svar från TM Legal
Helping me to sort things out with the help of MR. MISH.
MAY GOD BLESS HIM.
AND THANK YOU SO MUCH FOR HELPING OUT IN MY SITUATION.

Svar från TM Legal
Absolutely appalling experience with TM Legal. A disputed E.ON-related debt ultimately resulted in a £622 CCJ and a huge amount of unnecessary stress and time spent trying to resolve matters.
The situation became so serious that I had to make an N244 application seeking to have the judgment set aside. E.ON subsequently removed the remaining balance, bought the account back and assisted with getting the CCJ cancelled.
Despite all of this, TM Legal have still failed to properly respond to my emails or address the issues I have raised. Their handling has been so poor that I have now had to escalate matters to both the Legal Ombudsman and the Solicitors Regulation Authority.
For a legal debt-recovery firm, I would expect basic communication, proper consideration of disputes and responses to correspondence before matters reach this stage.
Stressful, frustrating and completely unacceptable. Based on my experience, I could not recommend TM Legal.

Svar från TM Legal
Colene was extremely knowledgeable and helpful in navigating to resolving. In a time when people skills are often underrated she surpasssed in every way and is huge asset to her company

Svar från TM Legal
Beth was very polite, friendly and very helpful. She helped me set up the best plan to suit my circumstances.

Svar från TM Legal
Mish has helped me a lot with my finance and told me what I should do. So yes they are excellent at it. Thank you Mish.

Svar från TM Legal
Spoke with Hira, very pleasant and efficient lady,thanks for your help

Svar från TM Legal
I would like to personally thank Mekella, Case Manager at TM Legal.
I cannot put into words the relief this woman gave me today. I called feeling extremely frightened, overwhelmed and emotionally exhausted by a situation that has been causing me enormous stress. I was even prepared to pay a debt that I do not believe is mine simply because I was desperate for the situation to end.
Mekella did something I will never forget. She listened to me — not just as a case number, but as a human being. She gave me the time and space to explain the difficult circumstances behind the account and the domestic abuse I have experienced. She showed me compassion, patience and understanding when I was emotional and struggling to speak.
Instead of treating me simply as someone who needed to make a payment, she listened carefully to my circumstances, reassured me that I should not be going through this, and told me she would escalate the matter and do everything she could to try to find a solution. For the first time, I felt that someone genuinely cared about what had happened to me rather than seeing me as just an account or a balance.
I ended that phone call crying, but this time they were tears of relief. A burden I have been carrying for weeks suddenly felt lighter. For the first time with this situation, I felt that somebody had genuinely heard me and wanted to help me rather than judge me.
Mekella, if you ever read this, thank you. You gave me hope today when I desperately needed it. Your kindness may have been part of your working day, but to me it meant far more than that. I will never forget how you treated me.
There may be other women experiencing abuse who are frightened to explain their circumstances or ask for help. I hope my review gives even one of them the courage to speak up, because speaking to someone like Mekella can make an enormous difference.
TM Legal are very fortunate to have her. Five stars simply aren't enough. ❤️

Svar från TM Legal
I had the pleasure of speaking with a lovely and very helpful customer service agent by the name of Mish he was very understanding and
Thoughtful in helping me today

Svar från TM Legal
A big Thank you to Amanda she is so helpful and sweetheart and understanding person she helped me with solving a big problem to me and am so greatful for that she is the one who answered my call a great service from the beginning to the end 💖

Svar från TM Legal
Mish was patient, kind and empathetic. This helped make a difficult time easier.

Svar från TM Legal
Spoke to a lovely lady called michaela she was lovely . She was very friendly and really helpful. Was able to sort out the problem and told me if I ever had to contact them again I could ask to speak to her again.

Svar från TM Legal
Person was lovely, helpful and everything was sorted fairly quickly

Svar från TM Legal

Svar från TM Legal
Yash was very helpful and guided me through everything I rate the experience a 5 star

Svar från TM Legal
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