the lowest rates for parcel forwarding, except shop n' ship -aramex service. but that service has invoice issues and all, and no consolidation, thus tiptrans is very good. it has all options/services... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Einwandfreier Service. Wir wurden über den Eingang der Pakete informiert. Fotos von jedem Paket wurden erstellt. Der Versand von Hong Kong nach Deutschland per UPS hat genau 1 Tag gedauert. Wir buch... Se mer
I am writing this to warn others about my terrible experience with TipTrans. I had an issue with my shipment, and since then, I have been completely ignored. Despite multiple attempts to contact... Se mer
i have used these guys on a good few ocasions over the last few years, UK after brexit and Germany when a supplier thought ireland was too difficult, then hong kong for similer reasons. All delivery... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Your partner in China, Hong Kong, Germany and the Czech Republic - parcel forwarding, virtual address, consolidation, shipping, assisted purchases, suppliers sourcing
Kontaktuppgifter
62 Connaught Road West, Hong Kong, Hong Kong
- +852 27845591
- cs@tiptrans.com
- tiptrans.com
3,7
Medel
820 omdömen
Har besvarat 51 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
des frais supplémentaires qui s'ajoutent
Compliqué a utiliser au regard d'autres compagnie , factures pas claires, propose des expeditions avantageuses qu'ils ne sont, en définitive, pas en mesure de respecter , ce qui induit d'autres charges supplémentaires
20 maj 2025
Omdöme utan inbjudan
Svar från Tiptrans
Dear Customer,
Thank you for your feedback. We’re sorry for any difficulties with our service or unclear invoices. At Tiptrans, we’re constantly improving our user experience. Shipping rates may vary for items needing special handling or remote deliveries, which our calculator can’t always predict. Please contact us at cs@tiptrans.com with your order details to resolve this. We value your input and hope to serve you better.
Happy with Tiptrans service
Happy with Tiptrans service, but it seems to be slightly expensive. Rest all is good.
20 maj 2025
Omdöme utan inbjudan
Very Convenient and Reliable
Really happy with Tiptrans! It’s convenient, fast, and hassle-free.
15 november 2024
Omdöme utan inbjudan
I didn't receive my order
3 maj 2025
Omdöme utan inbjudan
Svar från Tiptrans
We're very sorry to hear that you haven't received your order. Unfortunately, we're unable to locate your details in our system based on the name provided. We've kindly asked you to reach out to us through Trustpilot so we can verify your information and look into this further, but we haven't yet received a response.
Please get in touch with us directly at cs@tiptrans.com with your order number or any relevant details. We genuinely want to resolve this for you as quickly as possible.
Helpful support, professional handeling
Ordered from Germany to Sweden. Helpful support, repacked and splitted my package to save on shipping. The value of my package was 2000€ so was a bit scary. But everything was handled very professionally.
2 maj 2025
Omdöme utan inbjudan
I think other reviews must be fake
I think other reviews must be fake. The experience I've had so far is very disappointing. I paid for consolidation/repackaging and the new size of the box doubled my shipping price from what I calculated. The prices on their website don't match the quoted price once logged in.
24 april 2025
Omdöme utan inbjudan
Svar från Tiptrans
Thank you for your feedback, and we're truly sorry to hear that your experience hasn't met your expectations.
We’d like to clarify that the vast majority of consolidated packages do result in lower shipping costs. However, in some cases—especially when the final package becomes large or heavy—carriers may apply dimensional weight pricing or additional handling fees, which can increase the cost. We understand how frustrating this can be, and we’d be happy to look into your specific case. Please feel free to contact our support team—we can often offer solutions, such as splitting the package to reduce the overall cost.
As for the reviews, we assure you that all feedback on our Trustpilot page is from real customers sharing their genuine experiences. We value transparency and take all feedback seriously, both positive and negative.
Looking forward to assisting you further.
Tiptrans - trustworthy and super fast service
Tiptrans response time is fast/has always been less than one business day, and the fee is minimal. I trust Tiptrans for even all my fragile items and strongly recommend it.
12 april 2025
Omdöme utan inbjudan
TipTrans is a good company with fast…
TipTrans is a good company with fast processing for orders, but the major problem I faced was the fees for payment; they accept PayPal only with 5% fees. and exchange rate To HKD, I wish they had a direct credit card with no fees. Overall, I received my order faster than I expected.
9 april 2025
Omdöme utan inbjudan
Be careful or you'll get screwed
I've been shipping packages to Russia for all of 2024 (approximately 6 times) through TipTrans. All of a sudden when I tried to ship the most recent package TipTrans decides to change it on me and no longer allow shipment to Russia (despite me getting packages there all the time from China and HongKong) and I spent a LOT of money getting my package over to them and funding my Tiptrans account ($150). After a HUGE hassle I finally was able to get them to return it to the USA where it came from but I wasted $100 in shipping and the other $50 is stuck in my tiptrans account with no realistic way for me to obtain those funds (since I funded it with Bitcoin).
28 februari 2025
Omdöme utan inbjudan
Svar från Tiptrans
Thank you for your feedback. We understand your frustration and truly regret the inconvenience this situation has caused.
Please know that we must comply with all applicable international laws, regulations, and carrier restrictions—which can change at any time, often without notice. While we were previously able to ship to Russia, the current geopolitical situation and related sanctions have made it impossible for us to offer that service at this time. Unfortunately, this is entirely outside of our control.
We’re glad we were able to return your package to the USA and we sincerely apologize for the cost and hassle involved. As for the remaining balance in your account, we’re happy to explore potential options with you—please feel free to reach out to our support team directly so we can assist further.
Thank you for your understanding,
10/10 service
10/10 service! Customer service was very helpful and they shipped my stuff in next day! Will use triptrans again!
26 mars 2025
Omdöme utan inbjudan
Tiptrans are incredibly efficient
Tiptrans are incredibly efficient, just excellent service. Everything runs like clockwork and I can rely on them to receive, process and dispatch all my goods with correct customs information. Brilliant
21 mars 2025
Omdöme utan inbjudan
I have ordered an 18kg packet to Bosnia…
I have ordered an 18kg packet to Bosnia and Herzegovina, everything was as we initially discussed, and they shipped it very soon when they received it. Very pleasant experience, I will come back.
21 mars 2025
Omdöme utan inbjudan
Responding to Triptrans' post regarding my earlier post
How much did you pay for the fouled shipment. There was no payment made to my bank account. I can get a bank statement for verification.
The issue is not about whether or not my package was not insured and ended up in a different country at a different address.
The issue here is about the deliberate shipment to a different country, to a completely different address and lying to me all along.
There is no mistaking with the tracking results. The shipment was knowingly sent to Malaysia. You took advantage of the fact that the parcel was not insured and sent it to a different location, knowing I would have little to no grounds to pursue this case.
I have email evidence of my communication with Tiptrans. Tiptrans did very little to resolve the issue and the parcel was deliberately sent to Malaysia.
Stop blaming German DHL Post. I have had German DHL Post delivering my shipments uninsured from Temu to Vienna while residing in Vienna. If you had provided DHL Post with correct information then my parcel would have been delivered to me.
This is blatant lies.
11 mars 2025
Omdöme utan inbjudan
Svar från Tiptrans
Hi,
We take all claims seriously, and we’re genuinely sorry to hear about your frustration. However, we have not been able to identify you as a customer based on the information provided on Trustpilot. We’ve previously asked you to contact us directly with more details so we can investigate this matter thoroughly, but we have not received a response.
Please note: we do not and would never deliberately misroute or mishandle any customer’s shipment. All packages are processed according to the shipping instructions and carrier requirements provided at the time of dispatch. In cases involving uninsured shipments, we strongly recommend choosing insured options precisely to avoid complications outside of our control—especially when using international carriers.
If you believe there has been a mistake, we urge you again to contact our support team with full details, including your order or account number. Without this information, we’re unable to provide any meaningful assistance or clarify the situation further.
Weder günstig, noch zuverlässig
Nachdem mein Paket Retoure ging war es komplett verloren. Tiptrans hat kaum noch geantwortet, wenn dann zwei Monate später im Sinne von "wir sind an dem Thema dran" ... Erstattung via Paypal eingeleitet und zum Glück zu 90% zurückbekommen. Danach hat Tiptrans mein Konto einseitig einfach geschlossen.
Danke für nichts!
1 januari 2025
Omdöme utan inbjudan
Svar från Tiptrans
Thank you for your feedback. Unfortunately, the name provided here doesn't match any customer in our system. We've asked Trustpilot to contact you for additional details to help us address your concerns, but we didn't receive a reply. Therefore, we're currently unable to resolve the matter here. However, if you contact our support directly, we'll be happy to assist you further.
Very great and easy service to use!
I registered for this service only to buy something from a different country, where they don't ship to my address. I was very satisfied with the whole experience. The process is very easy to understand. It might take a bit longer sometimes, but I'm willing to wait. Overall I'm very satisfied. Thank you very much! Definitely I'll keep the account for the future.
2 mars 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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