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Tiptrans Omdömen 820

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TrustScore 3.5 av 5

3,7

Leveransservice
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

the lowest rates for parcel forwarding, except shop n' ship -aramex service. but that service has invoice issues and all, and no consolidation, thus tiptrans is very good. it has all options/services... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Einwandfreier Service. Wir wurden über den Eingang der Pakete informiert. Fotos von jedem Paket wurden erstellt. Der Versand von Hong Kong nach Deutschland per UPS hat genau 1 Tag gedauert. Wir buch... Se mer

Betygsatt 1 av 5 stjärnor

I am writing this to warn others about my terrible experience with TipTrans. I had an issue with my shipment, and since then, I have been completely ignored. Despite multiple attempts to contact... Se mer

Betygsatt 5 av 5 stjärnor

i have used these guys on a good few ocasions over the last few years, UK after brexit and Germany when a supplier thought ireland was too difficult, then hong kong for similer reasons. All delivery... Se mer

Företagsinformation

  1. Leveransservice

Informationen kommer från olika externa källor

Your partner in China, Hong Kong, Germany and the Czech Republic - parcel forwarding, virtual address, consolidation, shipping, assisted purchases, suppliers sourcing

Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

820 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 51 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Worry free shipping from Hong Kong to USA

Fast response time (one business day), excellent packing and communication. When declaring items for custom, I made sure the material is stated (“ceramic..”, “plastic…” etc) to help the custom clearance speed.

28 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They don't even answer after receiving it

This is a shame that a business like that exist. Its been 2 week since they receive the pack. I have receive every proof from my supplier that they receive it, and still they aren't able to precess it. But that not a big of a deal, everyone makes errors. The big problems is that I have sent numerous emails or contact form and they don't even answer. Imagine sending 5 emails in more than a weeks, send 2 contact form and still nothing. The only email they answer was the first one and ask me more info, which a gave. As soon as a gave It, NO ANWER.

I'm a business owner and I can't receive a high value mockup that play a big role in my business health. The only question I have it ; will they even answer on day ? Even sending it ? I don't even know.

10 juli 2025
Omdöme utan inbjudan
Logotyp för Tiptrans

Svar från Tiptrans

We are sorry to read about your experience. Unfortunately, we have not been able to identify your account based on the information provided in this review. We did reach out via Trustpilot to request further details so that we could investigate and assist you, but we have not received any reply from you.

We would really like to resolve this for you — please contact us directly at cs@tiptrans.com with your order number or any details that could help us locate your case. Once we have this information, we will be able to review the situation and provide you with a prompt update.

Betygsatt 4 av 5 stjärnor

Slow customer service

I have used Tiptrans to receive a parcel (ID #73598B) since May 19th. According to the tracking (RR958143634CZ), the package was returned to Tiptrans on July 11th. Tiptrans did not even contact me about this problem. I have sent a message but have not received a reply up to the time of writing. Their customer service is very slow. I hope someone from Tiptrans will read this feedback and get back to me as soon as possible.

EDIT : Customer Service contacted me and I was able to resolve the issue.

15 juli 2025
Omdöme utan inbjudan
Logotyp för Tiptrans

Svar från Tiptrans

Dear Customer,

Thank you for your feedback and for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the return of your parcel (ID #73598B, Tracking #RR958143634CZ) and the delay in our response.

To clarify, your item, which contained a battery, was initially shipped via CZ Post, who then handed it over to DE Post. Unfortunately, DE Post does not permit items with batteries in their network, resulting in the parcel being returned to us on July 11th. We understand this was unexpected, and we take full responsibility for the oversight, as we were unaware that CZ Post would transfer the package to DE Post.

We have issued a full refund for the postage costs, and we will cover all related expenses. This was not your fault, and we’re committed to making this right. Our team is reaching out to you directly to confirm the refund details and address any further concerns. We truly value your patience and understanding.

If you have any additional questions or need immediate assistance, please contact us at [insert contact info]. Thank you for choosing Tiptrans, and we hope to resolve this to your satisfaction.

Betygsatt 1 av 5 stjärnor

Using their service for a few years…

Using their service for a few years now, used to be ok. Unfortunately currently I am experiencing the same lacking service mentioned by others in here. Is it a shortage of manpower? Like someone mentioned is there really only one person who manage the cs?! Sent them 3 emails about my current parcel, zero response. CS is really below par. Do hope eventually someone is working there and bother to answer inquiries as I can’t send out my parcel without their response and action. New clients should consider looking further -10

15 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’m extremely satisfied with Tiptrans’…

I’m extremely satisfied with Tiptrans’ parcel and mail forwarding service. Everything from package reception to international shipping is handled with great professionalism and care. The platform is easy to use, and their customer support is responsive and helpful. I highly recommend Tiptrans to anyone looking for a reliable and efficient forwarding service!

1 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

THE MOST AFFORDABLE YET TRUSTWORTHY SHIPPING COMPANY FOR THE WORLD

YOU MAY NOT KNOW IT BUT I CAN ASSURE YOU THAT TIPTRANS.COM, WHOSE HEADQUARTERS IS IN CHINA, IS THE MOST AFFORDABLE YET TRUSTWORTHY SHIPPING COMPANY I HAVE EVER SEEN. ITS SERVICES ARE THE MOST CHEAPEST AND REASONABLE AROUND THE WORLD.

I HAVE BEEN USING TIPTRANS FREQUENTLY FOR MORE THAN 10 YEARS NOW AND FOUND NO ISSUES.

THE RECENT PACKAGE I ASKED TIPTRANS TO SHIP FROM GERMANY ARRIVED ON JUNE 12TH 2025, 12 DAYS FROM THE DATE OF SHIPPING WHICH WAS ON MAY 30TH 2025.

ALL I HAVE TO SAY THAT YOU HAVE TO TRUST TIPTRANS TO DELIVER.

12 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tiptrans Scam alert

Tiptrans update: BEWARE SCAM ALERT. they have ransomed my packages and are slugging me with hundreds of dollars of hidden charges not on thier price list. Tiptrans is refusing to allow me to complete a third party pickup, despite this being a service listed on their website. No customer service assistance. they just email rubbish that does not resolve any issue and emails go days and days without any customer support. Dishonest and fraudulent, do not use.

18 juni 2025
Omdöme utan inbjudan

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