Tibatoes Omdömen 

232
•
TrustScore 3 av 5

3,1

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bought a space projector for almost £40. First issue - I stupidly didn't check Amazon etc before buying from this rabble, where I found them for around £7. Second Issue - Item faulty and absolu... Se mer

Betygsatt 3 av 5 stjärnor

I have to agree with the other reviews: the normal goggles are fine, the other ones i bought snapped first wear, threw them on third. Nice concept but design needs serious redoing.

Betygsatt 5 av 5 stjärnor

These goggles are absolutely stunning! They fit perfectly on my six-year-old and don’t let any water in. They’re also easy to adjust. A huge thank you to the staff Emma, Riri and Lauren they’re incre... Se mer

Betygsatt 4 av 5 stjärnor

I really like the little lights and the interchangeable slides. However, I think the light gets too hot. A few of the images lost their vibrant colors and are just a mess of orange and brown colors an... Se mer


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3,1

Medel

TrustScore 3 av 5

232 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 31 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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3,1

Alla omdömen

(232)

208 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Three delighted children

Arrived in boxes, neatly packaged, and the product is exactly as advertised. My children haven't taken them off since they arrived, and it has promoted interest in swimming so that, as a parent, I feel more comfortable with them in the water. My girls don't have to worry about their hair being ripped out with regular goggles, and we're excited to use these goggles all summer long!

23 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID THESE SCAMMERS

avoid this company they dont respond to emails tracking has stated for over 8 days waiting for sender to send package coming and company keep trying to lie and say it has been sent when tracking dosent lie and sais otherwise guess i will have to do a bank charge back
have sent email and no reply for 5 days
posted this review on there facebook and instagram and they have blocked me shocking customer service hiding there dodgy dealing other reviews clearly show the proof

13 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I wish I had read the reviews before…

I wish I had read the reviews before ordering. I placed my order on May 28, and it was never received. The tracking information was never updated, and there has been no meaningful communication regarding the status of the order.

Their so-called customer service is a joke. You’ll likely waste both your time and your money. There’s a reason they only accept certain payment methods, and it raises serious concerns about the legitimacy of the business.

What I can’t understand is how they refuse to issue a refund for an item that was never shipped. I’m out the money, but hopefully sharing my experience will prevent another family from making the same mistake.

28 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Solid product

Goggles came in a timely manner and work exactly as advertised. My kid and my girlfriend wore the kids goggles and they were completely leak proof. I was even tossing my kid into the air and they stayed on when she would plunge into the water.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

This made our day, thank you for sharing it. Leak-proof goggles that actually stay put on a wriggly, splashing kid is exactly what we hope for, and hearing they held up to your daughter's water adventures is the best kind of feedback. Give her a high five from all of us at TibaToes, and happy swimming. 💛

Betygsatt 5 av 5 stjärnor

My son absolutely adores the goggles…

My son absolutely adores the goggles and snorkel! He jumped straight into the bath, head under water and declared that they are ‘so clear!! I can see everything and there’s no water getting in the side!’ They’re easy to put on, easy to tighten, great clear vision and suction well. 5 out of 5!!

20 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

'So clear, I can see everything!' might be the best review we've had all year, please tell your son thank you from all of us. That's exactly the moment we hope for, and hearing he went straight under and started narrating is the kind of thing that makes our day. Thanks for the 5 stars, and happy swimming to your little explorer. 💛

Betygsatt 3 av 5 stjärnor

I bought 2 of the Montessori busy board…

I bought 2 of the Montessori busy board backpacks and although I like the product, I feel like buying the most expensive option was a mistake. From what I've seen advertised, it doesn't have nearly the amount of elements as the 8 page option despite it being advertised as having 30+ elements in comparison to 8 pages. This makes it sound like it has more and is a better product when I don't think it is. I really don't like leaving bad reviews but I do just feel disappointed.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

Thank you for being so thoughtful about this, and for being honest even when you'd rather not leave a bad review at all. If the backpack felt like less than the 8 page version despite the '30+ elements' billing, then the way we lay out those two options isn't doing its job, and that's ours to fix, not something for you to feel bad about. Since you bought two and the value didn't land, I'd like to take a proper look at this for you, so please email hello@tibatoes.com and we'll do what we can to put it right. I really appreciate the feedback.

Betygsatt 1 av 5 stjärnor

STAY CLEAR

STAY CLEAR
THEY ARE EXPLOITING PEOPLE
As per your email tell me why I purchased a products 4 weeks ago with a tracking number and since I’ve been trying to track the item there is no such order with the courier company!! Police are aware so my bank.

9 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

Hi Jamie, please email us on hello@tibatoes.com and we will sort out why you feel you have been exploited as we do no such thing 🙏

Betygsatt 1 av 5 stjärnor

Item never arrived no interest at all from customer care

I wouldn't bother
No tracking information item never arrived customer care don't care at all. Same response every time generic not interested.

I order international orders all the time and you can always track them so this excuse from them is a joke.

No interest in rectifying it or any attempt to give me back my money currently claiming back via a credit card with Thier rubbish responses as proof.

16 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

An order that never arrived, no tracking you could actually use, and the same generic reply each time you asked is a real failure on our side, and I'm sorry it's been this frustrating. You shouldn't have had to escalate to your card provider to be taken seriously. I can see you've opened a dispute, which is completely your right, and we'll respond to it properly on our end. If you'd also like me to look into it directly in the meantime, email hello@tibatoes.com and mention this review and I'll personally find out what happened with your order. Either way, getting your money sorted is the priority here.

Betygsatt 1 av 5 stjärnor

Unfortunately went on these reviews too…

Unfortunately went on these reviews too late. Honestly, initially was excited about the purchase. My daughter loves things likes this. However, it’s very misleading what you get. I have emailed before writing this and tried to get help. As I have literally spent way more time on that website than I ever cared to. They don’t specifically state what each ‘size’ has included on the website. During emails I just condescendingly got told what I’d purchased, instead of my questions actually being answered. So still don’t know how to buy a different size. Not that I would now….. had a problem with the colouring portion of the download. There’s 78 pages and the majority of them have no where to colour in. I just kept getting sent the link again. Instead of any offer to fix the document. I am literally fed up, reading their replies to reviews being nice and wanting to fix stuff for people but i just keep getting emails stating what I’ve purchased instead of ways to help. I literally feel like putting it in the bin. I very very rarely write reviews but just don’t bother buying this!

16 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

Hi Caitlin,

You've put your finger on the thing that should worry us most: being friendly in reviews means nothing if the actual emails don't help, and by your account ours didn't. Being told what you'd bought, again and again, instead of having your real questions answered is genuinely poor, and I'm sorry. Two specific things shouldn't have happened: you couldn't get a straight answer on what each size includes, and a colouring download with 78 pages where most have nothing to colour is a clear fault we should have offered to fix, not just resent the same link. I don't want to be another nice-sounding reply that goes nowhere, so I'm taking this off the general queue myself. Please email hello@tibatoes.com and mention this review, and I'll personally answer the size question properly, sort the colouring file, and put right what you paid for.

Betygsatt 2 av 5 stjärnor

Very misleading delivery estimate

Very misleading delivery estimate. Website said 3-5 business days and it took over two weeks to get my item.

I also think it was only dispatched after I chased them up a week after the order.

31 maj 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

Hi Rm,

we are sorry for that delay we had a Spring/Summer sale that exceeded our expectations. Please reach out to hello@tibatoes.com and we'll make it right

Betygsatt 1 av 5 stjärnor

Don't buy them

I bought the whole set of busy book i paid around 100$ but when I received the items its only the busy book with an empty pages and the bag. I sent an email to them asking for the remain pages of activity busy book and other items as they mentioned in the advertisement, i got the answer there 1000 pages as a digital copy and regarding the empty pages in the busy book they said its designed for DIY activity so children can draw and creat, in this case there alot of activity i can download them from the Internet i dont need to pay 100$ for something digital. If i want to print them i need to psy more the 300$. So this activity book will cost me around 400 doller. Please dont belive its false advertisement and didnt get the quality of what was on the review in the website. Its not recommended at all.

20 maj 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

Paying around $100 and opening the box to find an empty book and a bag, when you were expecting a full set of activities, is a real disappointment, and I understand why you feel misled. I'm sorry. The split between what's physical and what's a digital download clearly wasn't clear enough before you bought, and being told the blank pages are "for DIY" when you expected ready activities isn't the answer you needed. I'd like to look at this properly rather than leave it there, so please email hello@tibatoes.com and mention this review, and we'll work out a fair resolution, including a refund or return if that's what's right for you. I appreciate you laying the costs out so plainly, it's useful and fair feedback.

Betygsatt 1 av 5 stjärnor

AVOID

My order status has not been updated since I paid, they refuse to refund, the tracker is not real time as advertised and I do not believe this is a legitimate business AVOID reported to trading standards.

8 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

An order that's never updated since you paid, no refund, and a tracker that didn't behave the way we advertised is a real failure, and I understand why your trust is gone. I'm sorry it reached this point. You're within your rights to raise it with Trading Standards, and we'll respond to them properly. Alongside that, I'd genuinely like to sort your order and your money out directly, so please email hello@tibatoes.com and mention this review, and I'll personally look into exactly what happened and make sure it's put right. Getting your refund resolved is the priority here.

Betygsatt 1 av 5 stjärnor

Very poor

Ordered a Montessori Busy Board on 4 June 2026 and paid for express delivery. Got confirmation emails and tracking order emails as well as a notification from Evri that they were expecting my parcel. However, on the 9 June 2026 got an email saying that due to their February Screen free sale my order would be a few days later to be shipped. Bear in mind it is now June when I ordered. There was absolutely nothing on the website about this and they shouldn't really be taking orders they can't fulfill. I replied to their email on 12 June 2026 asking for a timescale for delivery and asking for a refund of cost of express delivery. I got another email saying it will arrive anyday now. But when I tracked the order it says it hasn't even shipped. This company seems to be either just dodgy or just completely useless and incompetent. So beware when ordering items.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Tibatoes

Svar från Tibatoes

Paying extra for express delivery and then watching your order sit unshipped is the exact opposite of what you paid for, and I'm sorry. An email blaming a February sale for a June delay makes no sense either, so you're right to be confused by it, that shouldn't have gone out. And being told it'll "arrive any day" when the tracking shows it hasn't even shipped is worse, because now you can't trust what we're telling you. I'd really like to get you a straight answer and your express delivery cost back, so please email hello@tibatoes.com, mention this review, and I'll look into exactly where your order is and sort it. You shouldn't have had to chase this.

Betygsatt 4 av 5 stjärnor

Product is great and age appropriate…

Product is great and age appropriate for even 6 months but postage or delivery kept changing in date expected so had continue to keep looking out each day to ensure no one took it. Product sturdy and fun for even little ones. Strength is good when baby teething and wants everything in mouth. Like the way you can make it so appropriate activities for age group.

12 juni 2026
Omdöme utan inbjudan

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