Thornley Groves Estate Agents Omdömen 

Delci was so helpful and reassuring throughout the whole process! She really put our minds at ease and made everything a lot easier for us keeping us in the loop at every stage.

I have Amie Annand as my property manager and she is absolutely superb. Finally after using Thornley Groves for number of years I have been allocated a manager to manage my portfolio who is very good understanding and quick to respond.

Nina was amazingggg, she fixed my problem same say! 5 stars 🤏🏼👏🏼

Michelle Cleary was very helpful.

I had a very positive experience with Thornley Groves. They  handled all processes professionally, and communication was always clear and prompt. A special thank you to Jeovely, whose responsiveness, professionalism, and excellent customer service made everything so much easier. Jeovely was always helpful, approachable, and quick to address any questions or concerns. I truly appreciate the outstanding support and would happily recommend this agency to others.

My experience as a tenant was great with Thornley Groves from the start of my tenancy to the end. Special thanks to Delci Barlow for a great communication and professional service.

On the viewing day Karen did show us around
She was very helpful and informative
Would highly recommend

I have been a client of Thornley Groves for many years, and their professionalism and dedication have always impressed me. The staff are always of the highest calibre – knowledgeable, courteous, and proactive in addressing any concerns. Over the years, I have felt fully supported and confident in their ability to manage my property efficiently.

Most recently, I experienced an urgent water leak in my property. Aleaya Afzaal handled the situation with remarkable efficiency and care. Thanks to her swift action, the issue was resolved as quickly and painlessly as possible. She responded immediately to any questions, coordinated with contractors, and kept me updated throughout the process. Her calm and proactive approach gave me complete peace of mind during a stressful time. I couldn’t have had better service.

In addition to Aleaya’s outstanding support during the recent emergency, my regular property manager, Michael Richardson, has always provided exceptional service. His dedication, prompt communication, and attention to detail have given me complete peace of mind over the years.

Thanks very much to Aleaya, Michael, and all the team. I would highly recommend Thornley Groves for anyone seeking first class property management.

After ending tenancy. All issues resolved promptly, effective communication, always trying to go extra mile. Highly recommend it. Specially thanks to Lucy, actually both Lucies! They been fantastic.

I viewed a few houses with TG, with Ellie & Kelly. Comms with the agency have been smooth & helpful, the agents were punctual & pleasant to spend time with. They both were knowledgeable about properties they showed me & available to answer my questions, while letting me wander on my own & get the feel of the properties.
I don't have any experience with making an offer/buying with them, so can't comment.

Ellie at the Monton office is great - super warm and friendly and answered any queries we had while giving us space to discuss privately too - thank you Ellie!

I’ve been using Thornley Groves for a few months now, they’ve been very helpful so far. Jeovely has been always quick to answer my questions and assist my tenants.

Happy with the service level.

Very nice team they explain me everything

Extremely shady estate agent that is centuries behind in its way of work which appears borderline racist. I hope all other branches of this estate agent are not as bad as this one, and it might be a case of one bad apple who sells his soul for money. I viewed a property and applied for it as I found it good enough for the price advertised. When I asked for a progress update, I was told the landlord had received many applications, and unfortunately he/she had decided not to progress with my application. I fulfil all the financial requirements as I work in a respected profession. But it is fine with me until this point if they found a better application to proceed with; however, weeks after, while searching for a property to rent, this same property still pops up and made me wonder whether I was given a genuine reply from the estate agent. Hence, I suspected being discriminated for being a foreign-born person with a foreign name. Please, do not assume playing the race card as you will quickly find out. I applied for the same property again as it seems still available with a typical English name as the prospective tenant, and bingo, I have been invited to see the property. Again!
What can any sane mind conclude from this? Imagine this is weeks after I had been told the fact that the landlord decided not to go forward with my application as he/she received better applications. One would assume if the other applicants either failed the affordability or right-to-rent checks, the estate agent will get in touch to see if I am still interested. There was never a 'let agreed' sign anywhere.
Naturally, I am a very confident and successful person and will not let others ignorance affect me. Nor am I short of getting better properties elsewhere, but I left this comment to highlight and inform how inept and disappointing their practice is in the 21st century to future applicants.
I have no interest to go to the papers or courts even if I have all the receipts at hand. May the Lord reveal their wicked ways and bring them to the light one day.

Thornley Groves have managed our property for many years now and are always looking after our interests and finding good tenants. We communicate mainly with Lucy Clegg who we find to be polite and very effective in answering any query and helping solve any issues.

Daisie has been wonderful to work with. The experience from start to finish was seamless. Her knowledge, friendly approach and professionalism has been refreshing and I couldn’t recommend working with this estate agents more! You won’t regret it.

Thornley groves has been managing my properties in Manchester for more than 20 years now.
Michael Richardson is my manager for last many years. I had great service experience with him.
He always responds very quickly and resolve all the queries. During the last few months he helped me to resolve some very difficult issues regarding council tax for one of my properties.
Very pleased with his reliable service.
Mrs Tayyaba Khalid.

I've been renting with Thornley Groves for nearly two years now, and it's been one of the best renting experiences I've had. The property is a relatively new build, so there haven't been many issues, but whenever any repairs have been needed, my property manager, Herbert Chong, has always responded very quickly and arranged for contractors to visit without delay, which I really appreciate. Thank you so much for all your help!

I’ve been very impressed by Keagan at Thornley Groves who is always professional and responsive, helping resolve issues for my tenants quickly and efficiently. Thanks Keagan!