The Vaults Group Omdömen 1 564

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was a complete novice to this kind of service so didn't know what to expect. I forget her name but the lady who opened my account and inducted me was extremely welcoming and made what could be quite... Se mer

Betygsatt 5 av 5 stjärnor

كان التعامل رائعًا جدًا، ومن الجميل حقًا أن نجد شخصًا يتحدث العربية، فقد سهّل علينا الكثير من الأمور وجعل التجربة أكثر راحة واطمئنانًا. السيدة التي قامت بخدمتنا اسمها Soumia، وكانت في غاية اللطف والا... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

"It was my first time using their services and I am absolutely impressed! 10/10 experience. I was served by Sandra, who was incredibly kind, polite, and professional. The customer service is definitel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Despite carrying out what was a comparatively small transaction in the Newcastle branch, I was treated with courtesy and respect. I was impressed by the professionalism shown by the staff and would hi... Se mer

Företagsinformation

  1. Förvaringsutrymme
  2. Guld- och silverhandel
  3. Butik med säkerhetsprodukter och kassaskåp
  4. Vaktbolag

Skrivet av företaget

The Vaults Group is the largest provider of Safe Deposit Boxes in the UK, Spain and Ireland. The group now consists of twelve Safe Deposit Box facilities located in Dublin, Belfast, Glasgow, Newcastle, Liverpool, Nottingham, Edinburgh, Manchester (Oldham), Bristol, Southampton, Reading and Barcelona. We will open our Cork and West Dublin Ireland facilities in the coming months. The business adopts the latest cutting-edge biometric security systems to ensure your valuables are secure at all times. Complimentary insurance is available to all new Safe Deposit Box customers. Our facilities have discrete privacy rooms. Employees are security vetted to BS7858 standards. We are regulated by the Financial Conduct Authority. In addition, we buy and sell physical Gold & Silver Bullion at all our facilities. We plan on expanding further in the UK, Ireland and Spain in 2025.

Skrivet av företaget

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Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very professional

Very professional

30 november 2025
Logotyp för The Vaults Group

Svar från The Vaults Group

Thank you for your 5-star rating, Richard.

We appreciate this great feedback, and we look forward to seeing you again soon.

Best wishes,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Superb service.

Superb service.

27 november 2025
Omdöme utan inbjudan
Logotyp för The Vaults Group

Svar från The Vaults Group

Thank you for your great review, Zarnnie.

We are delighted with your feedback on our service, and we hope to see you again soon.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Very friendly and helpful staff

Very friendly and helpful staff. Everything was explained clearly, and the initial set up went without a hitch.

26 november 2025
Logotyp för The Vaults Group

Svar från The Vaults Group

Thank you for your 5-star review, Glen.

We are thrilled that you found our staff to be friendly, helpful and the process was clearly explained, and all went well.
We appreciate you taking the time to leave us a great review.

Best wishes,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Recommend

I was made very welcome by the staff from the time I entered the premises.
I would definitely recommend Merrion Vaults to my friends.
Many Thanks
Anthony Quinn

25 november 2025
Omdöme utan inbjudan
Logotyp för The Vaults Group

Svar från The Vaults Group

Thank you for your kind, 5-star review, Anthony.

We are delighted that the staff welcomed you and that you were happy with the service you received. Thanks again for the recommendation :)
We look forward to seeing you again soon.

Many thanks,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Excelente experiencia al efectuar la…

Excelente experiencia al efectuar la contratación realizada mediante la Agente Mabel quien nos ofreció todas y cada una de las respuestas adecuadas a nuestras preguntas y requerimientos. Excelente trato y disposición profesional.

24 november 2025
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Svar från The Vaults Group

Muchas gracias por su magnifica valoración Sr. Schlatter.
Nos complace mucho saber que nuestros clientes reciben el mejor de los servicios y se sienten gratamente recibidos.
Esperamos volver a verle muy pronto.
Saludos del equipo de Barcelona Vaults.

Betygsatt 3 av 5 stjärnor

Late charges are out of proportion

Late charges are out of proportion

22 november 2025
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Svar från The Vaults Group

Dear Tush,

Thank you for your your feedback.
Our late fees are clearly explained on all emails and paperwork. We always endeavour to allow sufficient time to remind customers when their renewals are due, to hopefully try to avoid these costs to occur.
We are sorry for any inconvenience this caused.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Very professional

Very professional

22 november 2025
Logotyp för The Vaults Group

Svar från The Vaults Group

Thank you for your 5-star review, David.

We are pleased that you are happy with our service and we hope to see you again soon.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Friendly reception and great service..

Friendly reception and great service... Informative and professional.

21 november 2025
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Svar från The Vaults Group

Thank you for your 5-star review, Tony.

We are thrilled that you are happy with the service you receive, and we look forward to seeing you again soon.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Polite well respected and clear…

Polite well respected and clear information

21 november 2025
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Svar från The Vaults Group

Thank you for your kind 5-star review, Ansar.

We appreciate your positive feedback on our service. We hope to see you soon.

Many thanks,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Professional

Professional, private, thorough and instructive.
Many thanks
John

17 november 2025
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Svar från The Vaults Group

Thank you for your kind review, John.

We appreciate your feedback on the service you receive and we look forward to seeing you again.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Safe n Secure

Having a good experience with Glasgow Vaults. Although i had very less visits but every time it had been a good experience along with security.

17 november 2025
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Svar från The Vaults Group

Thank you for your 5-star review, Bilal.

We are thrilled that your experience at Glasgow Vaults has been positive. You can rest assured that your valuables are in safe hands, offering 'Peace of mind.
We look forward to your next visit.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Excellent 👌 service

Excellent 👌 service

11 november 2025
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Svar från The Vaults Group

This is a great review. Thank you, Mohammed.

We are thrilled that you are happy with the service you receive, we appreciate your positive feedback. We hope to see you again soon.

Many thanks,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Very professional and responsive to my…

Very professional and responsive to my queries. Feel assured that my valuables are in secure hands.

10 november 2025
Logotyp för The Vaults Group

Svar från The Vaults Group

Thank you for your 5-star review, Mark.

We are pleased that you are happy with the service that you receive, and you can rest assured that your valuables are in safe hands.
We look forward to seeing you soon.

Many thanks,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service.
Reassuringly secure.

11 november 2025
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Svar från The Vaults Group

Thank you for your kind, 5-star review, Neil.

We are thrilled that you are pleased with our service and security, which is paramount to keeping your valuables safe. We hope to see you again soon.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

easy and friendly

easy and friendly. professional and good service
thank you

6 november 2025
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Svar från The Vaults Group

Thank you for your 5-star review, Alfonso.

We are thrilled that you rate our service as professional and friendly. We appreciate you taking the time to review us.

Many thanks,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

The overall experience

The overall experience

5 november 2025
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Svar från The Vaults Group

Thank you for your kind review, M B.

We are grateful for your 5-star feedback, and we hope to see you again soon.

Kind regards,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

Outstanding service and staff

Outstanding service and staff - highly efficient and friendly.

4 november 2025
Logotyp för The Vaults Group

Svar från The Vaults Group

This is a brilliant review. Thank you, Gareth.

We are delighted that you are happy with the service you receive and that the staff are highly efficient and friendly. This is great to hear and we hope to see you again soon.

Many thanks,
The Vaults Group.

Betygsatt 5 av 5 stjärnor

The location is convenient

The location is convenient, safety and security are well managed and the service was great. Thank you Mary.

4 november 2025
Logotyp för The Vaults Group

Svar från The Vaults Group

This a great review. Thank you, Joseph.

We are thrilled that you are happy with the service you received from Mary. She will be thrilled with your feedback.

Many thanks,
The Vaults Group.

Betygsatt 4 av 5 stjärnor

Easy to get appointment

Easy to get appointment
Timely renewal reminder

31 oktober 2025
Logotyp för The Vaults Group

Svar från The Vaults Group

Thank you for your review, Prabha.

We appreciate your feedback on the service you receive, and we look forward to seeing you soon.

Kind regards,
The Vaults Group.

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