THE/STUDIO Omdömen 

Most unprofessional company I have encountered to date.

Got an invitation for an interview for role that I applied last year.

Interview invitation was for Account manager
Position But job description is for Account Executive 🤦🏾

During the interview they inform me about the role and it’s neither account executive nor account manager it’s for Sales manager.

Appalling!

Spoke with the CEO, he barely gives me 15 minutes and tells me he keeps his call shorts. Rushed me during the interview then abruptly ended it.

Don’t fall for the salaries posted on Glassdoor and other sites they offer penny on the dollar

Approved my design 3 times and it kept getting lost in the system even though I called to confirm. Ended up missing my deadline and asked for a refund as I no longer needed the product due to their error and they argued with me and I had to pay for a 25% fee and never received the patches/ don’t recommend

I put my order in on May 22, 2025 and it is June 3, 2025 and I have not received a revised sample and it says my delivery date is not the 19th of this month. I have had one person help me but no one has reached out to help or communicate with me on my order. I would have never ordered if I knew it was going to take this long. I even gave them vector artwork to scale with colors.

A month ago I have placed a rush order, paying $400 more to get the patches shipped by May 14th. I paid a total of ≈ $950. I spoke directly to a Studio representative who told me constantly that the patches would arrive by the 14th. I knew something was up when I kept getting emails saying their is a delay in the patch delivery but whenever I would call him he would keep saying don’t worry about that it will come by your due date. Well here we are now and then He finally admits that he wasn’t on top of it. After spending that much money and losing out on the opportunity to sell the patch at the airshow, I expect a full refund and the patches be sent.

I been getting my "flim flam kidz" patches done for a while now,and i must say the quality is amazing,the prices are great with the discounts i receive,this is my home for my merchadise. I love the studio work.

horrible experience. I received an order for coins that did not match the proof. they took days to respond to any email I sent and kept asking for more information each time. it was a repeating process of asking for a picture then wait several days for a response to ask for a video. then wait a few days for a response requesting more photos.. a never ending loop and blame shifting. eventually she then asked for me to ship back with me paying. when I refused they said they would remake the batch. I thought it was over then but then after a week they responded saying they had some leftover coins from the previous batch and was going to mail them to me instead of remaking the original design proof that I approved. I then had to initiate a credit card chargeback because they were not trying to help me at all.. worst customer service!!

If I could give 0 stars, I absolutely would. I worked with this company to order a batch of custom hats for a client project, and the experience was nothing short of a nightmare. After receiving the initial mockup, I requested a revision to ensure the design met the standards of my work and my client’s expectations. They outright refused, claiming the hats had already been printed—without even confirming final approval.

To make matters worse, they had already taken full payment and refused to issue a refund or make any effort to fix the design. When the hats finally arrived, they were shockingly poor quality—by far some of the worst I’ve ever encountered. At $25 per hat, I expected a premium product, but what I received was cheap, poorly made, and completely unacceptable.

As a designer, I rely on vendors to deliver quality work that reflects the standards I promise to my clients, and this company failed on every level. I would never recommend them to anyone.

I ordered custom magnets for my wedding. The design process went great - the team was quickly responsive and I was very happy with the final design. Unfortunately, the magnets got shipped to Pennsylvania instead of my home in California, and the customer service representative could not explain why this happened or how to fix it. Three days before the wedding, he finally got back to me to offer a reprint (which would take 1-2 weeks). All of the work that went into designing the magnets was a complete waste and I ultimately had to use generic magnets instead. If you're going to use this company on a deadline, make sure to give yourself PLENTY OF LEAD TIME in case you need a reprint.

We ordered a run of custom hats for my company and when the sample mockup came back we asked for a revision. It was refused and we were told they had already printed them. They had already taken payment, we asked for a return payment they refused to refund our money and/or fix the design of the hat.

Hat's finally arrived and are some of the worst quality I have ever seen. We paid $25 each for the custom hat and ended up with one of the lowest quality hats and productions I have ever seen.

I shared this to the many Star Wars patch fan groups I'm part of.
Hey guys! It is I the self proclaimed, #KingofSwag! 😆
I just wanted to say. With so many options of companies that produce swag for us the fans, there's a standout! IMO.
THESTUDIO.COM
#THESTUDIO.COM
I had a few issues with production and getting it right on some of the Amazing pieces that were designed for me. Then last week after I distributed sponsors swag, I was unevenly short. I sent them a list and they gave incredible service in rectifying it. When I received it I realized I sent the exact wrong opposite list in. I reached out and they were incredibly understanding and took care of my mistake. That's great, incredible, outstanding service.
So if you need some swag for any outing, definitely recommend!

Yahoo Mail - Email Simplified

I've been working with The Studio for a few years. The customer service is great, the product they produce is top Notch. Highly recommended them.

If you need a military OCP don’t use this company!!! They can’t figure out the thread color for the 4 OCP colors for a unit patch. Working back and forth with the company for 3 weeks and they can’t figure it out. Called and said I really needed to get this fixed and was told I would get a call back that day, I did not!! Zero stars and note to all military needs…stay away!!!

I ordered 50 patches 50 and stickers from The Studio. The initial start was pleasant with phone calls to a live person. I then received emails on validating the patch and stickers. I approved both only to receive emails stating that "the studio". could not do a 100% embroidery. I accepted the printed patch even though it was NOT what i wanted. I was not given a refund on the difference between embroidery and printed patch.
I then received an email stating that the sticker could not be done either due to the "transparent positioning film". This has not been resolved. It just disappointing after paying up from only to be ignored when issues arise.

I appreciate companies that care about the planet, and The.Studio nailed it. Their custom food paper is both stylish and sustainable. It's the perfect combination for any Eco-conscious business.

As one of the leaders in a 501(c)3 Veterans Nonprofit, the Studio has been involved in our procurement of custom apparel from Day 1. They provided fast, effective, durable patches and design...and a far better cost then most competitors. Have dealt with them numerous times since then; some of our patch orders are up to 1,000 patches for a given design at this point...as we try to bring a greater awareness out there for a number of disenfranchsied groups.

Jordan Bednarz

The/Studio did the impossible. It's hard enough to find a patch shop in 2024. The/Studio managed to create a small-run of an intricately embroidered patch in half the estimated time, which was already fast. Plus, it was the replica of a tough design: a raven mascot perched on a book, holding a skull (reference to the Yorick passage in Shakespeare's 'Hamlet'), with text encircling it. Applied to a cardigan just in time for a humanities conservatory event. Thank you!

It was so easy to work with your Sales Reps and they delivered as promised. The delivery was on time and I LOVE THE FINAL PRODUCT. Thank you Studio for a great job!

I was skeptical about lapel pins for our branding, but The/Studio proved me wrong. Their pins are not just novelties; they're stylish, high-quality, and durable. Our clients love having something tangible to remember us by, and these pins do just that.

THE/STUDIO exceeded my expectations with their custom hats! The quality, fit, and attention to detail were outstanding. Their team made the design process effortless, and the final product was perfect. If you need custom hats, look no further!

Service is really great with quick communication. Lots of feedback and comments from the design team.