THE/STUDIO Omdömen 

Let me start this review by saying that you put yourself at risk for design thieves any time you sell something on the internet. However, it's especially despicable when the company you trusted to make your merchandise is the one who steals it!

My once incredibly thriving business has been absolutely decimated by design thieves, and it isn't a coincidence that my most popular designs which I'd had The Studio make (patches and pins) are the ones that have gotten ripped off and spewed all over every Chinese website in existence. I can't even bother selling my own products anymore when cheap Chinese discount sites are selling exact copies of MY WORK for a fraction of my own manufacturing cost.

Whichever factories The Studio partners with are absolute scum thieves!!! There's no way all these copies of my exact files for patches and pins just magically occurred. You bet your a$$ The Studio is the culprit!

Since dumping The Studio I have partnered with many other factories directly (The Studio is just a middle man) that I sourced myself, and nothing of mine has gotten so blatantly ripped off since, but the damage to my business is already done.

BEWARE!!! Stay away if you care at all about your intellectual property and business. Let me tell you how absolutely devastating it is to just be scrolling along some website shopping and to see your own ripped off designs being sold there. Happens to me CONSTANTLY. It's a horrible reminder that my business is destroyed while other people profit off of my work and I'm struggling to pay my bills.

STAY AWAY FROM THE STUDIO!!!

They have been very easy to work with. I receive replies via email very quickly and everyone I've dealt with is professional and easy to work with

Helpful when I needed a deadline. Have ordered numerous patches and they all turn out perfect.

I submitted an order for rush and paid nearly 2x for this because the company said they could deliver them in time. Then they changed the delivery time multiple times and refused to allow me to cancel because they were "in production" even though the delivery date couldn't be honored. So now I have a bunch of patches that I don't need. This company is really just a direct from China agent.

Asides from starting the challenge coin back in Sept 2025, going thru 6 customer service representatives, nit picking on small cost and dealing with no contact from some incompetent design team for approvals… On January 2026 a wonderful representative Pelumi Ogunbiyi contacted me. Finally almost having to start all over we went back to my original design with some minor correction step by step, interpreting the changes to the design team (again) to approving the completion for delivery 2/13/2026. What a long unfortunate journey being ready for my club anniversary dinner end of Feb. Thank you Pelumi!
For new customers thinking of the Studio products I would recommend starting 6 months before you really need it.
I gave this a 4 stars for the end product and Plumi. No stars for the frustrating others.

Such a wildly incompetent ride to order a few patches. The salesperson screwed up what I believe was a simple order at every step of the way. I had the designs in a PDF, provided colors in hex code, provided quantities and sizes. It should have been foolproof but literally at each step he surprised me with how he was able to mess things up. With a finale of a 2 month ship date announced only AFTER placing the order. A two week timeline was advertised all along.

This company is a scam. I have been working on ordering a very simple patch for over 3 months and the initial quality was so bad that I had to reject the sample. After they reworked it and finally showed something acceptable, I was told the order wouldn't be here for 2 1/2 months from those revisions (5 months in total!). If you need something in less than 5 months, steer clear of the Studio!

I was ordering a woven patch for an event on Valentine's Day. We selected The Studio because their delivery estimate was February 2-5. Perfect for us to have it over a week before the holiday. We made the order, we soon got contacted for an upcharge, we paid that, I offered to forgo the sample to make sure we had enough time (big risk to us) they took us up on that. And then suddenly our SHIP date changes to February 14th. Not even our delivery date. So we would completely miss the holiday. This was the only reason we chose them - we passed on cheaper alternatives, and the delay in telling us the true ship day meant we couldn't get them done anywhere in time, thus killing the entire promotion. When I told them this, they said they would only refund 40% of the order, even though it was their fault. Don't use this company for anything important.

VeryHelpful and kind he fix my problem so fast. Big thanks for Dalton keep a good work 👏 🙌

BAD CUSTOMER SERVICE!!!
I placed an order in November 2025, subsequently paid for it and it's January 01/20/26, and my order has still has not arrived and they keep sending me emails to approve the sample/mock, which by the way was approved by 12/16/25 and I was given a delivery date of 01/07/26. WHERE ARE MY ITEMS?? No one has bothered to contact me in regards to my missing paid student ambassador pins. Had I know this company would be sooo terrible I would have used another company!!! I keep reaching out and no one answers or even responds. Please DO NOT USE THIS COMPANY!!!!

I was looking for a company to order patches through 2 weeks ago and checked out The Studio online. Since then I have received countless texts, emails and phone calls. I have kindly asked them to stop contacting me and they haven't. It has been incredibly aggressive and their calls in the morning have been waking me up. I have blocked their number and am still being called and getting texts. This is my last resort. Please rethink how often you are contacting people.

My creative specialist, Samira, was so helpful and nice! She made the whole process easy and enjoyable. She also worked within my budget and made great recommendations.

Probably the worst company on the entire planet. They botch 90% of the orders we have given them. The agents (who are just call center employees with the ones that speak better English having supervisor positions) none of these people understand the first thing about manufacturing, file making, or basically anything that has to do with the products that the company makes. On one order you might deal with 10 different people no one having any frame of reference of your company or your products. They sent products to the wrong addresses, can’t update new addresses when asked multiple times, and all of the deals are riddled with mistakes. We recently bought some hangtags from them that they claim to be a particular thickness and showed up maybe half of what the thickness was on the hangtags that they charged us for. We literally could’ve made these cheap hangtags for under 200. Instead we had to pay them 500 to be misled. If you’re considering trusting your passion project to this brand, I would recommend researching other manufacturers.

This is the fourth time I have had "challenge" coins made here.
Every order was procured with the design team help using chat or phone.
Each time I "talked" to a team member, they were very courteous and helpful and when the conversation was finished I had a positive feeling.
My designs were somewhat complicated but the team never missed a beat and it seemed effortless although I am sure skills had something to do with that and I am grateful the firm has been able to hire and retain the good folks that I dealt with.
I hold you and yours in high regard, and although you do not personally know me, I was involved with quality control and owned my own business so I know of what I speak.
Please keep up the good work and carry on.

I ordered patches from custom patches and its been over a month and i still have not received them. They have a Texas address which is where i live but it seems they are coming out of China. I asked a rep. about this in an email to no avail. I was told they would come earlier but later told no You might pose the question where are they coming from if time is a factor.

The mockup approval process was helpful and easy. Everything arrived exactly as approved.

Custom embroidered patches are exactly what I wanted sharp design, strong stitching, and vibrant colors. I appreciate the quick shipping and great communication.

I needed enamel pins for a last-minute event, and THE/STUDIO made it happen. The quality is superb, and they were delivered ahead of schedule. Their communication throughout the process was excellent.

Great product and very professional team. They made sure I was happy every step of the way. Shipping was fast, and everything arrived as promised.

This company is Predatory. Somewhere along my order after clicking 100 quantity, it changed to 1. I paid over $200, and when I received only 1 patch, I asked for clarification I was told the order was made online, and there is nothing we can do. Then asked for more help and was condesended and told they can place the order for 100, so I don't make a mistake again.... do NOT recommend