My order came in and I noticed after wearing it for about a week that the item had stitching that was unraveling. I contacted Jason in customer service and and he was happy to send a replacement. Exce... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service reached out shortly after I placed my order to confirm a few things and I'm VERY glad they did. The V2 zipper extends into the chest pockets and I wear a club charter patch on the ri... Se mer
Företaget har svarat
5 stars for customer service response. I ordered two custom vest. And although it took a couple of weeks to receive my order, I do understand that it was a custom order and those take longer than us... Se mer
Företaget har svarat
Website made it very easy to find what I was looking for at the right price. Prior to using my vest, upon opening the conceal carry pocket, it pulled the snap off of the leather. I reached out to cust... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Over 28 years in the game, we've learned a lot! Daniel Smart Manufacturing, Inc. has been making and distributing high-quality motorcycle gear, accessories, and fashion leather apparel since 1992. We serve everyone! That’s right! We sell direct to consumers and wholesale to businesses of all sizes, big and small, from major brand labels to individual store owners all over the world
Kontaktuppgifter
6252 Frankford Ave, 21206, Baltimore, USA
- 443-961-8501
- info@danielsmartmfg.com
- danielsmartmfg.com
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received everything on time
Received everything on time. The leather is in great shape. Love it.
28 juli 2026
Svar från Daniel Smart Manufacturing
Thank you so much for the great feedback! We’re glad to hear everything arrived on time and that you’re loving the leather. We truly appreciate your support and hope you enjoy it for many rides to come!
My order came in and I noticed after…
My order came in and I noticed after wearing it for about a week that the item had stitching that was unraveling. I contacted Jason in customer service and and he was happy to send a replacement. Excellent service and let me tell you how much I love the armor. I ride daily and it has been hitting 107s the last couple weeks. I ride 20 miles each way, and I am still relatively comfortable in full gear.
21 augusti 2026
Omdöme utan inbjudan
Svar från Daniel Smart Manufacturing
Thank you so much for sharing your experience! We’re glad to hear Jason was able to assist you quickly and get a replacement arranged. Most importantly, it’s fantastic to hear that you’re loving the armor and staying comfortable even during those hot 107° rides.
20 miles each way in full gear is no small ride—ride safe, and we truly appreciate your support!
Prompt and very curtious
24 juli 2026
Svar från Daniel Smart Manufacturing
Thanks a lot for the kind words! We’re glad we could make things quick and easy for you. We appreciate your support, brother—keep the rubber side down and ride safe!
Great customer service and workmanship!
Customer service reached out shortly after I placed my order to confirm a few things and I'm VERY glad they did. The V2 zipper extends into the chest pockets and I wear a club charter patch on the right chest pocket. They custom made the zipper on that size to start at the bottom corner of the pocket. Very much appreciated!!! This new cut is seriously impressive. If you order anything leather from these guys, go for the Platinum leather upgrade!
20 juli 2026
Svar från Daniel Smart Manufacturing
Thank you so much for the great review! We’re glad our team could customize the zipper placement to work with your club patch. That’s what custom gear is all about—making it work for you. We really appreciate your kind words about the V2 cut and Platinum Leather. Ride safe!
5 stars for customer service response
5 stars for customer service response. I ordered two custom vest. And although it took a couple of weeks to receive my order, I do understand that it was a custom order and those take longer than usual. I reached out for info and status on my orders and customer service responded in a matter minutes and answered all my questions.
I was definitely satisfied with all of the process. Great quality , great customer service and great prices. Thank you
21 juli 2026
Svar från Daniel Smart Manufacturing
Thank you so much! We really appreciate you taking the time to share this. Custom orders can take a little longer, so it’s great to hear that the updates and quick responses from our team made the wait easier. Most importantly, we’re glad you’re happy with the vests and the overall experience. We truly appreciate your support—enjoy the ride!
My girlfriend LOVES her new vest and it…
My girlfriend LOVES her new vest and it looks incredible on her as well! Daniel Smart has delivered quality leather vests and service with each and every one of my orders.
20 juli 2026
Svar från Daniel Smart Manufacturing
That means a lot to us—thank you! We’re especially happy to hear that your girlfriend loves her new vest and that it looks great on her. We really appreciate you coming back to Daniel Smart for your orders and trusting us to deliver quality every time. Enjoy the vest, and ride safe!
Svar från Daniel Smart Manufacturing
Thank you! We’re really glad you loved the product and that it got to you quickly. We appreciate you taking the time to leave us a review—it means a lot to our team. Enjoy your gear and ride safe!
High quality
High quality. Seems to be very well made. The only two things I would change about it if I could: the collar is too tight around the back and sides of my neck causing me to sweat a lot more in that area and soak the leather collar. Also, and I'm not saying this is a bad thing but the vest is really heavy so by the time I add all my crap to it, it gets really heavy.
30 juni 2026
Svar från Daniel Smart Manufacturing
Thank you for the honest feedback! We’re glad you’re happy with the quality and craftsmanship. We truly appreciate your thoughts on the collar and weight as well—they help us improve. Wishing you many great and safe rides ahead!
My vest came in on time
My vest came in on time. The quality seems good. Looking forward to wearing it on my next ride.
28 juli 2026
Svar från Daniel Smart Manufacturing
Thank you for sharing your experience! We’re glad your vest arrived on time and that you’re happy with the quality. We hope it feels just as good on the road—enjoy your next ride!
Had a mix up with shipping due to my…
Had a mix up with shipping due to my putting in the wrong address. Jason Butler helped me get the issue solved with an immediate response. Great customer service.
13 augusti 2026
Omdöme utan inbjudan
Svar från Daniel Smart Manufacturing
Glad we could get you back on the road! Shipping hiccups happen, but Jason was ready to jump in and get things sorted. Thanks for trusting us to have your back—ride safe!
Gloves ran small…
Received a pair of gloves that were smaller than the sizing chart showed. The return process was very easy and fast.
29 juli 2026
Svar från Daniel Smart Manufacturing
Thanks for sharing your feedback. We’re sorry the gloves didn’t fit as expected, but we’re glad the return process was quick and hassle-free. We appreciate you bringing the sizing concern to our attention—it helps us improve!
Great first experience!
My first experience ordering from DS was stellar. Communication, shipping speed, and products were all outstanding. Highly recommended.
28 juli 2026
Svar från Daniel Smart Manufacturing
Really appreciate you giving DS a shot! We’re glad everything from communication to shipping and the products themselves hit the mark. Thanks for the recommendation—we hope to see you back again soon!
Seamless Return Experience
Website made it very easy to find what I was looking for at the right price. Prior to using my vest, upon opening the conceal carry pocket, it pulled the snap off of the leather. I reached out to customer service and within 2 days a replacement was on the way. Working with Jason Butler through the process was seamless. I manage a call center and expect my team to provide great service to everyone. I experienced that service with Jason.
10 augusti 2026
Omdöme utan inbjudan
Svar från Daniel Smart Manufacturing
It’s great to hear that the return process was smooth and that Jason was able to make things right so quickly. We truly appreciate you recognizing the care and service he provided. We’ll be sure to share your kind words with Jason and the team—thank you for trusting us and for taking the time to share your experience!
Are you kidding me?!
Are you kidding me?!? Daniel Smart Mfg makes one hellova leather vest. I was alittle skeptical about ordering from them since this was the 1st time but they really went beyond my expectations. I’m hoping they screw up my next order so that I can test out their Customer Service Dept. 🤣🤣. But I’m sure they’ll excel there too! Thank you, S Barker
24 juli 2026
Svar från Daniel Smart Manufacturing
S Barker, this absolutely made our day! We’re thrilled your first order exceeded your expectations and that you’re loving the vest. And don’t worry—we’ll do our best to keep giving you reasons to skip that Customer Service test! 🤣 Thank you for trusting Daniel Smart Mfg and for the awesome review!
Customer service is above and beyond…
Customer service is above and beyond what I've received from any other manufacture. First I get a call from Daniel Smart because he had a question. Then the service I got from Jason Butler. He had me emailing back with answers to questions he had about my order. I ordered three items and he had question in regards to one item so he sent 2 items ahead and waited for my answer in regards to the questionable item. He then mailed that item to follow. I couldn't be happier with this company and it's employee.
3 augusti 2026
Omdöme utan inbjudan
Svar från Daniel Smart Manufacturing
Thank you so much for sharing this! It’s great to hear that Jason took the time to personally make sure every detail of your order was right. We know how important clear communication and attention to detail are, especially when ordering multiple items. We’re really glad everything worked out smoothly, and we truly appreciate your trust and continued support!
Great quality and feels great 😃👍
22 juli 2026
Svar från Daniel Smart Manufacturing
Thank you! We're happy you're loving the quality and feel of your new gear.
Top Quality Vest
Although it took 3 weeks to recieve, the shockster vest is top notch,world class. Heavyweight vest will last for decades
21 juli 2026
Svar från Daniel Smart Manufacturing
It means a lot to hear the Shockster vest exceeded your expectations. We're glad you found the quality worth the wait, and we hope it serves you well for many years and miles ahead.
Svar från Daniel Smart Manufacturing
We're happy to hear everything arrived just as expected. Thank you for choosing us!
I think they’re good quality products…
I think they’re good quality products that’s what made my experience. Good their products I will definitely need in use.
20 juli 2026
Svar från Daniel Smart Manufacturing
Thank you! We're really glad to hear you're happy with the quality of our products. It means a lot to know you had a great experience. We truly appreciate your support and hope you enjoy your gear for many rides to come!
My first order was an XL this ran…
My first order was an XL this ran small. I had to order an XXL. I usually wear a L. My experience is order 2 sizes up from your original size. Otherwise, the material is superior to other brands and the colors are beautiful.
30 juni 2026
Svar från Daniel Smart Manufacturing
Thank you for your feedback! We're glad you loved the quality and colors. We appreciate your patience with the exchange and are happy we could get you into the right fit. Enjoy your jacket, and ride safe!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.