The Shirt Company Omdömen 

73
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Edit: The Shirt Company offers a wide range of high quality products. The shirt that I bought was well made and was probably the first garment which accomodated my bust without gapping. From my poin... Se mer

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Betygsatt 5 av 5 stjärnor

I started buying shirts from The Shirt Company some time ago when I was living in the UK. After relocating to Poland, I was very pleased to discover that I could continue buying them here. The de... Se mer

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Betygsatt 5 av 5 stjärnor

I absolutely love The Shirt Company. The quality of their clothing is exceptional, and the Morgane dresses have become some of the most-worn pieces in my wardrobe. I first bought th... Se mer

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Betygsatt 1 av 5 stjärnor

I purchased a dress. It was absolutely beautiful but very much larger than size guide, which I checked carefully. I returned it immediately. Received a message to say it was received but that I now... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Damklädesbutik

Skrivet av företaget

We are a distinctive British brand specialising in premium, exquisitely crafted shirts for women. We're dedicated to redefining modern shirting through expert craftsmanship, specialised fittings and unique statement details to elevate the everyday. Every collection is thoughtfully conceived in our East London studio and brought to life in specialist European ateliers, where skilled makers transform the finest fabrics into shirts that embody both structure and fluidity. At The Shirt Company, we believe in the power of slow fashion, advocating for conscious investment in garments of exceptional quality and longevity. From relaxed silhouettes to impeccably structured business shirts and glamorous evening blouses, our collections offer a considered selection of refined wardrobe essentials—each a testament to timeless style and unparalleled workmanship.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

73 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(73)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great shirt!

Great shirt!

3 april 2025
Omdöme utan inbjudan
Logotyp för The Shirt Company

Svar från The Shirt Company

Thanks for sharing this with us! We hope you are loving your shirt!

Best wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

Excellent customer experience

I ordered the Maddie shirt but it didn’t arrive. The delivery company also couldn’t locate so I reverted back to The Shirt Company who sent out a replacement. The Maddie is excellent quality and fit - I am very pleased.

10 februari 2025
Omdöme utan inbjudan
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Svar från The Shirt Company

Hi Anwen,

Thank you for your review! We're sorry to hear about the initial delivery issue, but we're pleased that we could resolve it for you quickly. Enjoy the new shirt - we're sure it looks fantastic!

Best wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

Lovely shirt

I bought a lovely shirt from this company and was very pleased with it. The material was beautiful quality and so well packaged it hardly needed ironing. Sizing is spot on too.

2 april 2025
Omdöme utan inbjudan
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Svar från The Shirt Company

Hi Sue,

Thank you for your lovely review with us. It’s great to know that your are pleased with your recent purchase! Enjoy your new shirt and we look forward to welcoming you back very soon!

Best wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

Beautifully Made Shirt and Great Service !!!

I recently bought a shirt from The Shirt Company, and I’m absolutely delighted with my purchase. The fabric feels luxurious and high quality, with excellent craftsmanship in the stitching and design. It fits perfectly—flattering yet comfortable, making it a joy to wear.

The ordering process was smooth, and delivery was prompt. The packaging was elegant, reflecting the care they put into their products. Customer service was also very helpful and responsive.

Overall, a fantastic experience! I highly recommend The Shirt Company and will definitely be purchasing from them again.

2 april 2025
Omdöme utan inbjudan
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Svar från The Shirt Company

Hi Alma,

Thanks for taking the time to share this with us! We’re delighted to hear that you love your shirt and that every aspect of your experience was great. We look forward to welcoming you back for your next order soon!

Best wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

Great website and shirts showing true…

Great website and shirts showing true to size. Purchased a shirt for my other half which she is blown away with. Her words, "Great material used and fits perfectly" highly recommend!

26 mars 2025
Omdöme utan inbjudan
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Svar från The Shirt Company

Hi Alan,

Thank you for your fantastic review! We're so pleased to hear that your other half loves her shirt. It’s wonderful to know you had a great shopping experience with us. We really appreciate your recommendation.

Best wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

Bought 3 dresses

Bought 3 dresses. I love them all. They beautifully packaged and very quickly. The first was too small and returned for larger size. Very good service

2 april 2025
Omdöme utan inbjudan
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Svar från The Shirt Company

Hi Lizzie,

Thank you for your lovely review! We're so happy to hear that you love your dresses and that you had a great experience. Enjoy wearing them!

Best wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

My shirt arrived promptly and was…

My shirt arrived promptly and was beautifully packaged. The quality of fabric and the fit is perfect. Thank you The Shirt Company, you’re the best in the business for women’s shirts and I’ll be ordering from you again. A very happy customer.

28 mars 2025
Omdöme utan inbjudan
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Svar från The Shirt Company

Hi Jane,

Thanks for sharing this with us! Your kind words mean the world to us, and we're thrilled to have you as a happy customer.

Best wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

Fantastic quality and truly amazing…

Fantastic quality and truly amazing styling.. The fit is great and the styles comfortable to wear.. I especially like the ‘secret’ extras ie. Internal buttons to stop gaping at the bust and wides shaping at the bottom of front placket to ensure a seamless look..

2 april 2025
Omdöme utan inbjudan
Logotyp för The Shirt Company

Svar från The Shirt Company

Hi MJ,

Thank you for your wonderful feedback. We're delighted to hear that you love the quality, fit, and those little design details that make a difference. Your support and appreciation mean the world to us! Enjoy wearing your new shirt!

Best Wishes,
The Shirt Company

Betygsatt 5 av 5 stjärnor

Quality with style!am delighted with my shirt

I am delighted with my shirt, fabric quality is excellent, a good fit and sleeve length - highly reccomend!

19 mars 2025
Omdöme utan inbjudan
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Svar från The Shirt Company

Hi Gill,

Thank you so much for your feedback! We're so glad you love the quality and fit. Enjoy wearing your latest purchase!

Best,
The Shirt Company

Betygsatt 1 av 5 stjärnor

Bought a denim shirt from them

Bought a denim shirt from them. Went by their sizing guide. It was too small. Want to exchange for larger size but only let me go soo far on their returns site. Have emailed but no-one gets back to me. Shirt was not cheap so am left with an item too tight.

11 februari 2025
Omdöme utan inbjudan
Logotyp för The Shirt Company

Svar från The Shirt Company

Hi Gillian,

We appreciate your feedback and are sorry for the frustration you experienced at the time. We have since reached out to you personally to ensure that this case was resolved. If you ever need assistance in the future, please get in touch.

Best wishes,
The Shirt Company

Betygsatt 1 av 5 stjärnor

There's something not sitting right…

There's something not sitting right with this site. Too many flags. I have made several attempts to purchase a shirt and something has gone wrong each time. They offer PayPal as an option but ask for card details. When I tried to pay through my card it wouldn't click through, which is probably a blessing. I have heard back from Fiona at customer service who tells me there is a 'glitch' but I'm not convinced. something not right, just think twice.

4 januari 2025
Omdöme utan inbjudan
Logotyp för The Shirt Company

Svar från The Shirt Company

Hi Kim,

Thank you for taking the time to share your feedback. We’re sorry to hear about the trouble you experienced while trying to place your order. The issue you encountered was resolved as quickly as possible and we've recently undergone a complete upgrade of our website to improve functionality and create a smoother shopping experience for all our customers — including extra payment options and a faster checkout. We appreciate your patience and feedback on this matter.

If you need any assistance, please feel free to contact us directly.

Best wishes,
The Shirt Company

Betygsatt 3 av 5 stjärnor

Lumpy collar

Beautiful white smart tailored cotton shirt- but the collar is lumpy after washing and won’t iron out
I bought it about 9 months ago and have worn once

6 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful blouse

Beautiful blouse, excellent quality, just what I wanted. Delivery within 36 hrs. Highly recommended and would purchase from them again.

16 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad quality, no customer service

Really bad quality of fabrics. Customer service doesn’t exist. They sent me a dress that is all stained and I need to handle the delivery for the refund myself, they don’t care. It’s not as professional company as they’re trying to show through the website, nice pictures etc. In general the prices are not low so one would expect the quality is decent

10 maj 2024
Omdöme utan inbjudan
Logotyp för The Shirt Company

Svar från The Shirt Company

Hi Magdalena,

We're sorry to hear about your experience and understand how frustrating this must have been. Please be assured that this is not the standard we strive for and have taken your feedback on board. We had initially reached out to you personally so we could refund the cost you incurred in returning this item. We've sent a new email across as our offer stands to cover this for you. We really appreciate your feedback as we continue to improve our products and services. If you ever need any help in the future, our team is always happy to assist you.

Best wishes,
The Shirt Company

Betygsatt 1 av 5 stjärnor

A company that are impossible to contact

After using this company for a few sales my blouse didn’t look nice. I activated return and it refused order number this company does not have a phone line and to send them a message was near impossible their website would not go past the robot images tried at least 8 times . Luckily I still had a reply from them 4 years ago on the system so sent 5 messages finally got
Did you do this and this yes I did …..they do not answer anything . Shame as all previous orders I have loved this blouse had no shape …….still trying to get a reply day 4……My only thing is to report them to the credit card company and freeze the sale ….

26 april 2024
Omdöme utan inbjudan
Logotyp för The Shirt Company

Svar från The Shirt Company

Hi Nadia,

We’re really sorry to hear about your experience, especially after having positive orders with us in the past. We completely understand how frustrating it must have been to struggle with the return process but we are glad that this has been resolved. Thank you for sharing your feedback and for your past support.

Please reach out to us if you need any assistance.

Best wishes,
The Shirt Company

Betygsatt 2 av 5 stjärnor

I was disappointed with my shirt and after sales.

I was disappointed with my shirt, white, size 12 enormous! So returned it at a cost of £4.69. Although I requested a refund, a size 8 pale blue was returned, but to an address I wasn't living in . A neighbour kept it until my return weeks later.
I emailed the company, as it is online, by law they should give refund. Consumer Contracts Regulations , as unable to try on before purchasing. I have emailed this information twice, but no reply.

10 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good quality real size 14 …

I bought a shirt from this company the shirt arrived on time, the quality of the fabric and stitch is fantastic. I don’t know why they have so many bad reviews, before I bought my shirt I was in contact with customer service and they answered me in 24 hours and the service it was good they advised me with my size, I’m a size 14 and I will says they shirt are really a size 14 not like others companies that they said is size 14 and they are not. So far I have a good experience and I would purchase again from you, beautiful shirt and quality.

29 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous quality and design

Fabulous quality shirts and I have ordered from many other specialist shirt designers but the design, quality and price do not compare. To be honest I cannot believe the negative reviews. I have made multiple purchases with this company with no issues and will no doubt make more....I highly recommend!

2 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No reply, non existent customer service

Asked for advice before buying a dress, no reply to emails sent. So purchased the dress anyway, it’s nice but completely see through-again tried to contact and absolutely nothing I’m glad I didn’t pay £150 for this dress!! You can send items back apparently but a month on and I’m still waiting for a reply. A joke company. Go somewhere else instead.

1 februari 2024
Omdöme utan inbjudan

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