The Pure Gold Company Omdömen 

This was my first experience of buying precious metals. I've now made 3 separate purchases.
At each stage I had very positive and informative chats with Alfred who helped me understand the process and risks.

A very professional and supportive Company.

From start to finish, everything is explained and is easy to understand, no pressure sales just a relaxed and friendly attitude. No rush to complete and all questions answered, I felt comfortable throughout and confident in the company and my account manager Tom.

Customer service from them is exemplary. From start to finish my transactions were smooth and completed professionally, with timely updates. I would highly recommend them.

First time buying gold, turned out to be a great experience. Lots of Information and drection by the sales team helping me to make the right decision

I had a great experience working with Tom Paramor at The Pure Gold Company. He guided me through my first investment in gold and made the whole process smooth and straightforward from start to finish. Tom was extremely patient, took the time to explain everything clearly, and never made me feel rushed while I was making my decision. I felt well supported throughout and would happily recommend him to anyone considering investing in gold - whether it's their first time or they are a seasoned investor

Easy to deal with. Good communication.

They deliver on what they promise without any pressure.

Molly was very professional and answered all of my queries and alleviated any concerns. The whole process felt well managed. Would highly recommend.

made the whole process easy. gave us time to think about things really friendly.

As a first time buyer with 10k to spend i didn't have a clue where to begin. Tbe Pure Gold Company was suggested by a Google search. Obviously being wary of any investment with a co.pany.i didn't know I made the initial contact by online form. I was quickly contacted by a member of the team who answered all my questions in a language I understood. No pressure at all to buy I went away and did some more research. I had a few more questions, again answered in polite, timely and non condescending manner. After purchase received coins within a week and was kept updated on the progress of my order up until point of delivery. Very happy with the service and have no problem at all recommending.

Fantastic customer service. The whole experience was extremely positive. I was well informed and had plenty of expert advice to make my purchase stress free and as smooth as possible. Will definitely be a returning customer.
Great overall experience PGC 👍

Brilliant service and very professional well definitely be using again

A fantastic service from buying or selling !
Valuations on gold and silver excellent both from a buying perspective and selling . Extremely helpful attentive staff , clear unbiased advice, I could not have had a better service !

The Pure Gold company is highly recommended. My enquiry was dealt with efficiently and staff were knowledgeable. I was in professional hands.

Unfortunately disappointed. Lack of professionalism from their internal recruiter.

After coming across TPGC through their well done marketing, even popping up on some of the podcasts I follow. Mr Saul is a great speaker and face for the company. I was interested in working for what was regarded as one of London's best Gold brokering companies and also become one of the best.

It left much to be desired in how they run their company and I won't be recommending them to my investment network.

It's a basic expectation that if I have the camera turned on in an interview, the recruiter should do the same.

Ignoring that etiquette point. The recruiter asked me the standard questions why I wanted to work in this sector and he couldn't answer basic questions on the commission structure.

The feedback after the interview was I was too money focused, for a sales role with a high commission?

Being money focused isn't a bad thing, in my case it's to provide for my son and secure a sustainable future. Hence I am already invested in Gold. Many of your clients are likely to be money focused as well. Did you internal recruiter miss the memo this is the financial services industry?

My advice to upper management is what made your company successful was the attention to details, marketing and your reputation. But your recruitment process could be vastly improved.

Great friendly honest service

Great service, responded quickly to all my emails. Provided reassurance as a first time client

Excellent service, dealt with quickly and professionally.

they are very good

I have used The Pure Gold Company to buy and sell gold over some years now. I have always found them professional, efficient; dealing with the company is a dream from start to finish. No question is too much trouble to answer. I highly recommend them and would not hesitate to continue using them.