Really happy with the service I received. Everyone I dealt with was friendly, helpful and easy to talk to, and the communication throughout was excellent. The whole experience was straightforward... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have used this company number of times but it has gotten progressively worse over time for support. Had a DOA item delivered, asked for RMA and was told need to login to a support portal to generate... Se mer
Företaget har svarat
Amazing customer service and super fast shipping. Every part I've ordered has arrived within two days, and they have been incredibly generous with replacement parts and refunds, the longest time I've... Se mer
Företaget har svarat
A recent delivery was fine, the product was well packaged and arrived in perfect condition. However the product from Waveshare had not one single word of instruction or where to find any instruction.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Official distributor of all things @Raspberry_Pi #PiZero. Helping bring Raspberry Pi to the masses.
Kontaktuppgifter
Storbritannien
- thepihut.com
3,8
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från The Pi Hut
Hi Joe!
Thanks for your feedback!
Kind Regards,
The Pi Hut.
WiFi adaptor
Had WiFi adaptor from the Pi Hut but it was defective, contacted support who shipped another one out the same day . Now all ok.
18 februari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
Thank you for your feedback.
I am pleased to hear the support team rectified your issue promptly.
Many Thanks.
The Pi Hut.
Great products and loads of options
Great products and loads of options. Have ordered a fair amount of items from pihut and the experience was always smooth, only had one issue with Evri but quickly handled by the pihut support team.
Thank you
12 februari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
Thank you for taking the time to leave us a review.
We are very happy to hear the team we're able to resolve your issue.
Many Thanks.
The Pi Hut.
Fast ordering & prompt shipping
Fast ordering & prompt shipping. My go-to Pi retailer.
9 februari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hi Jonathan,
Thank you for your continued support.
Kind Regards.
The Pi Hut.
Great company to deal with
Great company to deal with. Fast delivery and any problems resolved promptly and without any hassle. First class service
4 februari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hi David,
Thank you for your valued feedback! We are so pleased you had a great experience with us.
Many Thanks
The Pi Hut.
Great customer service received
Great customer service received. Very quick to reply to emails when i submitted my query. Quick resolution which was very much appreciated. I have bought and received several products and all are very good quality.
4 februari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hi Lewis,
Thank you so much for your feedback.
We are very happy to hear the team we're prompt in their response.
Thank you for continuing to support us!
The Pi Hut.
Amazing customer service and support
Bought an m5stack tab5 which had an issue so I contacted The Pi Hut through their Support Portal, Jayde responded the same day providing me with an RMA returns number with a Royal Mail return label. I returned it to them, Jayde confirmed receipt and sent out a replacement to me which I received the next day and it works great. Great customer service and support! If you've never tried The Pi Hut before, I recommend them.
23 januari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
Thank you for your wonderful feedback! We are so pleased to hear Jayde got your replacement sorted and without delay.
I will pass these comments to her!
Have a great rest of your week!
The Pi Hut.
Used the Pi Hut for four orders now…
Used the Pi Hut for four orders now over a couple of Years. Mainly used them for accessories as I buy Raspberry Pi from Farnell along with electronic components.
Some Rpi branded accessories are less than ideal e.g. Keyboard and Mouse, but items like that are cost reduced and don't always meet personal preferences anyhow.
Most product reviews are incentivised so draw your own conclusions.
Safe to give them a go.
19 januari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hi Ricki,
Thank you for your honest feedback. And thank you for your continued support of the The Pi Hut.
Kind Regards.
Customer service v helpful
The product didn't work as expected and the customer service person I dealt with (Jayde) was very helpful in getting a return processed, and a new one was with me within 24 hours. Thank you!
17 januari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hi Dan,
Great to hear Jayde assisted you promptly, I will be sure to pass this onto her.
Many Thanks.
The Pi Hut.
Initially had a problem with the…
Initially had a problem with the courier; did not receive the order, no fault of the pi hut, rather the courier themselves.
Jayde was the representative who handled my case and immediately re delivered the order with a different courier.
A company that values customer experience goes a long way.
Kudos to Jayde, and the Pi-Hut.
2 januari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hi Noah,
Thanks for the lovely feedback.
We will pass this onto Jayde who will be thrilled!
Thanks again.
The Pi Hut.
A most excellent no quibble return…
A most excellent no quibble return policie, refunded same day as receipt, well within 1 hour of receipt of return and contacting customer service
15 januari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hi Chris,
Thank you for your review! I am glad the team got this sorted quickly for you.
Many Thanks.
The Pi Hut.
Replacement order shipped immediately
I've ordered from Pi Hut several times previously without any problem, but on this occasion the courier failed to deliver the order. Pi Hut sent a replacement immediately without any fuss, which arrived next day.
9 januari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
Thank you for your lovely review.
We are very happy to hear your issues was corrected promptly.
Many Thanks,
The Pi Hut.
Fantastic service
Fantastic service. Support quick to reply and sorted out a problem on Christmas eve. Recommended.
24 december 2025
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
Thank you for taking the time to leave us a review.
We are pleased to hear your issues was sorted promptly.
Many Thanks,
The Pi Hut.
Extremely Impressed
I have placed a couple of orders with these over the last 12 months. On both occasions my order was dispatched very quickly. They also package your order extremely well. When I had a minor issue with my latest order they issued a refund without quibbling. Extremely impressed and will definitely be ordering from these again soon.
5 januari 2026
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
Thank you for your kind review! We’re really pleased to hear you’ve been happy with our fast dispatch, packaging, and customer service. We appreciate your continued support and look forward to your next order.
Kind Regads,
The Pi Hut
Great products and offerings
Great products and offerings. We loved the Raspberry Pi Advent Calendar but have ordered many other things as well. Quick responses and very helpful support team too.
16 december 2025
Omdöme utan inbjudan
Svar från The Pi Hut
Hi,
Thank you for the lovely feedback! We’re so glad you enjoyed the Raspberry Pi Advent Calendar and found our range and support helpful. We really appreciate your support and hope to see you again soon.
Many Thanks,
The Pi Hut
Appalling service
We ordered an item for my daughter for Christmas. It was sent to my mother in law directly (along with many other gifts) so we only realised it hadnt arrived after the present exchange. It was never delivered but apparently it is my fault for not checking even though the pi hut tracking hasn't been updated and the delivery status from Evri says they will try again. We were offered a replacement but in the 5 mins taken to agree this all the stock was bought.. ..what a coincidence!
29 december 2025
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
We’re sorry to hear about your disappointment. As explained at the time, stock cannot be reserved, and with only 4 units remaining, the item sold out shortly after our discussion.
Our terms and conditions state that any delivery issues must be reported within 14 days. As the issue was raised after this period, we were unable to investigate further with the courier. Despite this, we did offer a replacement as a goodwill gesture, but the item sold out before confirmation was received.
We aim to be transparent and fair and are happy to discuss this further directly.
Many Thanks.
The Pi Hut
Outstanding customer service
I placed an order at 1335 on the 18th December (#1480127) and had an email at 1359 saying the order was packed and on its way. Amazing service! The parcel arrived the next day and one of the pins on a board was broken so I emailed customer service and they responded within 30 minutes with a prepaid label for it to be returned. This is a very responsive company with a great ethos and I highly recommend them to all
18 december 2025
Omdöme utan inbjudan
Svar från The Pi Hut
Hi Richard,
Thank you so much for taking the time to leave such a detailed 5-star review! We’re thrilled to hear your order arrived so quickly and that our team could help resolve the issue with the board straight away. While we’re sorry about the broken pin, we’re glad our customer service was able to make the return process easy for you. Your kind words about our ethos and responsiveness really mean a lot to us. Thanks again for the recommendation—we truly appreciate your support!
The Pi Hut
Highly trusted store dedicated to…
Highly trusted store dedicated to Raspberry PI and other embedded devices. High quality, fast shipping, good customer support (not technical). Highly recommended!
10 december 2025
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
We really appreciate your kind words and your recommendation. It’s great to hear that you’re happy with the quality of our products, fast shipping, and customer support.
Merry Christmas!
The Pi Hut
The Pi Hut were very responsive and…
The Pi Hut were very responsive and helpful after a delivery was lost by Evri, and they shipped out replacement items via DHL free of charge for next day delivery. Very satisfied with their service as always.
11 december 2025
Omdöme utan inbjudan
Svar från The Pi Hut
Hi,
We’re really pleased to hear that our team was able to help quickly and get replacement items out to you. Lost deliveries are always frustrating, so we’re glad we could resolve it promptly and get everything to you the next day.
Thank you for your continued support — we truly appreciate it and look forward to serving you again!
The Pi Hut
Great service
Great service! My order was lost by the delivery company. Team sorted it out super quickly! Would highly recommend!
11 december 2025
Omdöme utan inbjudan
Svar från The Pi Hut
Hello,
We’re sorry the delivery company let you down, but we’re really glad our team was able to sort it out quickly for you.
Merry Christmas!
The Pi Hut
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