Theo Grace Omdömen 224

My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer service is personal, not automated and timely, professional, and kind. I have been a loyal customer of a luxury brand for most of my life however, I think I found a quality replacement. I’ve already made a second order.

Would not recommend this company. I was unaware the person I bought the jewelry for is allergic to silver and just wanted my refund. I canceled same day so I know my order was not even started. I just wanted my full refund. I do not want store credit as I need this as a Mother’s Day gift.

This is an update from my review 4 days ago. Customer service followed up with me many times and was very accommodating, and handled all conversations professionally, until I was satisfied, and it worked out in my favor. In fact, I will be following up after Mother's Day to purchase an item that they will have the flexibility to add the requested character inscription to the item I'm interested in purchasing. My confidence in this company is restored! My only recommendation would be that they would bolded the maximum number of characters to make it easy for the customer to call attention to before ordering the item. All in all, I would say this is a top-notch
company!

The Theo Grace family tree necklace I ordered was absolutely gorgeous. When my wife unboxed the gift set and took one look at the necklace she was stunned at the beauty of the designing, style, and inscription. She exclaimed it was perfectly crafted and sized. The shipping was quick and delivered as promised. Thank you to the Theo Grace team.

I was hesitant to order but I am glad I did
The quality is top notch and the design is beautiful

Really beautiful necklace, just the names are hard to read.

Every time I order a piece of jewelry from Theo Grace I am very impressed with the customer service and the quality of the jewelry. I intend on ordering more pieces as this is a great company to deal with.

Quality and communication was awesome

Omg the necklace I got for my daughter for Morher’s Day is absolutely gorgeous!! Well made for sure! And the packaging was also great! Shipping was fast! Definitely recommended! 10/10!

Great communication on order processing and shipping updates. Shipped and delivered within the week. Great quality jewelry and a warranty to go with it! Can’t wait to purchase from them again!

They had a limited amount of space and I had to change my order. They did it and got me the mother's day gift on time.

This was the first time I had ever ordered from Theo Grace and would definitely order again from Theo Grace! My order came in quickly and the necklace and bracelet that I ordered turned out better than expected.

I wanna say that this company is absolutely wonderful to deal with. I ordered this ring and the Russian gold. I was not happy with it and told them so and they offered me an exchange which I did. I ordered the silver and I am very pleased. I asked how it turned out I couldn’t be happier. I don’t know of any other company that would’ve done that so this has made me very happy and I would be glad to spread the word thank you so much. I truly appreciate everything that you’ve done.

What made my experience so well was the timely matter in which my purchase arrived along with the great quality of the piece once it arrived. The company is doing well on advertisements, speedy customer service and amazing products. Keep up the great work guys!!

I super love the jewelry that I ordered for mother’s day. It’s so beautiful and I can say the details and idea of the jewelry is fantastic. I have my kids and husband initials in it. The shipping is fast and easy to track. I would highly recommend theo grace jewelry to my family and friends.

The necklace I ordered was exactly what my granddaughter was hoping for. It was easy to order except there are no approximate sizes of lettering listed in any descriptions. I liked that the pieces were available in a variety of lengths. The price was extremely reasonable, is very high quality, and arrived in the time frame given.

the product was worth the money and customer service was excellent

Love the bracelet and would recommend highly. I am very pleased with my purchase