Dogs can't get enough natures menu treats even the fussy ones. The treats are tasty ,soft and bite size. No problems with ordering or delivery. The nearest retail outlet for these treats is a two hour... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered half a dozen of packs of high quality treats for my dog and took up a repeat subscription. The first order wasn’t fulfilled in full and I was not informed this was going to be the case. I lo... Se mer
Very disappointed in customer service. I bought a dog toy online but when it arrived, it wasn't quite what I expected. So wanted to return it straight away. Tried phoning The Natural Pet Store on th... Se mer
I would avoid ordering from this store online. I bought dry cat food and paid for 1-2 days shipping and 6 days later have not received anything. The tracking on DPD shows that the courier hasn’t even... Se mer
Företagsinformation
Skrivet av företaget
One-Stop Shop for Natural Pet Products
Kontaktuppgifter
9 The Stirling centre , RG12 2PW, Bracknell , Storbritannien
- Hello@thenaturalpetstore.co.uk
- thenaturalpetstore.co.uk
3,1
Medel
563 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Natural Pet Store delivers in every way!
It’s my first time buying, but I know I will become a regular customer.
The prices were competitive and my order was despatched and arrived quickly - and I was notified at every stage - what more could I ask for?
25 augusti 2023
Your website offered a 10% discount on…
Your website offered a 10% discount on our first.
However, although we ordered dog food in good faith, you have refused to honour this advertised discount.
Completely unsatisfactory. We will not be recommending you to other dog owners.
24 augusti 2023
Super fast delivery!
25 juli 2023
I have been trying to contact the…
I have been trying to contact the company for days as my monthly dog food order has not arrived. DPD said it was coming but it hasn't and now it seemed to have vanished, and I'm not getting any replies to my emails, and there is no telephone number to phone.
10 augusti 2023
Omdöme utan inbjudan
Fast delivery and a fair price 👌
23 juli 2023
Fast and efficient delivery
25 juli 2023
Haven’t received items.
25 juli 2023
Great service.
25 juli 2023
Great prices and quick, free delivery-what's not to like!
The best prices out there and very quick free, delivery of our two dogs' food and treats.
Excellent service all round. Very glad I found you!
25 juli 2023
The pet accessories here are top-notch
The pet accessories here are top-notch, and their treats are simply fantastic! I love the quick delivery service that never disappoints.
19 juli 2023
Omdöme utan inbjudan
Brilliant service
Brilliant service, good product range and fair pricing - will be shopping here again!
23 juli 2023
Well Dpd delivered it when you said…
Well Dpd delivered it when you said they would but not having a puppy before we gave him just a little bit out of the packet and closed it and left it on the side. The next morning it really did smell I think it was off it gave the puppy diarrhoea. It’s not cheap so I was disappointed probably won’t buy any more——sorry
23 juli 2023
Really reliable
Really reliable, and super fast. The food arrives right at your door and in recyclable packaging 🙂 the cheapest place for cold pressed food to.
23 juli 2023
order dog food here
order dog food here, guaranteed that the dog will love the food and the price is right on the wallet
11 juli 2023
Omdöme utan inbjudan
Great store
Great store. Ashley communicated at the speed of light and was really helpful. My order was sent promptly and received earlier than I expected.
Will definitely use the store again.
Thank you!
25 juli 2023
Omdöme utan inbjudan
Never arrived
Order placed a week ago and has never showed up. I was advised it was being delivered today and again nothing. DPD do not have my parcel and as yet no response from the store who are usually pretty quick to reply.
I have asked for a full refund and will place my orders elsewhere
12 juli 2023
Omdöme utan inbjudan
Easy site to order from
Easy site to order from. Fast delivery. Everything perfect. What more could I ask for.
25 juni 2023
Quite good
Everything went fine, except that the package came one day later than the predicted date range. Not a big problem though.
24 juni 2023
Refund not received
I purchased a 12 kg bag of Burns dry dog food today and was offered 10% off my first order and free delivery.I did not receive either and I immediately emailed to cancel and request a refund.I received an email from James to say I had been issued a refund.I have not received the refund and emailed James to ask him when I should expect to receive the refund,I have not had a reply.
F Rice
N-Ireland
Thankyou for your response.I will get in contact with you when I receive the refund.
F Rice
I received my refund today.Many thanks
F Rice
4 juli 2023
Omdöme utan inbjudan
Svar från The Natural Pet Store
Thank you for your review.
You emailed yesterday and has a response yesterday. Your refund was actioned straight away. Refunds can take up to 3 days to appear back in your account. This is to do with the banking systems and not us as a retailer. We also advise on our website refunds can take 3 days to be processed.
I am sorry you felt you only received a 1 star service.
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