Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Se mer
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Se mer
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Kontaktuppgifter
102 West Bow, EH1 2HH, Edinburgh, Storbritannien
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
4,8
Utmärkt
615 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful customer service
Wonderful customer service. Would definitely use again and recommend
26 november 2024
Svar från The Knights Vault
Thank you for the 5 stars, Sally! We look forward to serving you again and appreciate the recommendation! ⚔️
My son will be truly thrilled with the…
My son will be truly thrilled with the replica sword top quality and prompt delivery
21 november 2024
Svar från The Knights Vault
Thank you for your review, Adam! We're delighted to hear you’re happy with the quality and delivery. We hope your son loves the sword! ⚔️
I purchased the sting sword from lord…
I purchased the sting sword from lord of the rings. The sword arrived within 4 days and it is simply a beautiful looking sword. I bought it as a Christmas present for my brother whom I know will love this sword. The knights vault online shop was very easy and simply to use. Definitely 5 stars!
21 november 2024
Svar från The Knights Vault
Thank you for the 5 stars, John! We're thrilled to hear you loved the Sting sword and had a great shopping experience with us. We hope your brother loves his new sword ⚔️
Hidden fees/busted box
Hidden fees.
I paid for the Anduril delux sword which was £265. I was then charged a further £60 for delivery to Ireland. When it arrived in Ireland I have to pay another €95. When I was delivered it came in a busted box, the sword itself came in so casing!!
14 november 2024
Svar från The Knights Vault
Hi Lauren, we’re sorry to hear about your experience and appreciate your feedback! Shipping costs are calculated based on the weight and size of the item, while customs fees are typically applied when items arrive in Ireland from the UK.
If you’d like more details about how these charges are calculated, please don’t hesitate to reach out to us via email or phone. We’re here to help! ⚔️
📧 shop@theknightsvault.com
📞 0800 093 7005
A wonderful experience …
Amazing selection grate quality good price took less than a week to ship all around amazing
14 november 2024
Svar från The Knights Vault
Thank you for the 5 stars, Theo! ⚔️
Amazing Outlander Sword and Dirk!!!
Very professionals. Excellent communication and amazing response to solve evry problem. And the products amazing. So far got the Jamie Fraser's Outlander Sword and Dirk and they are fantastic. High quality and replica.
22 oktober 2024
Svar från The Knights Vault
Thank you for your 5 star review, Ioannis! ⚔️
We visited your shop last summer when…
We visited your shop last summer when we came to Scotland and my daughter picked out a piece she loved. Now that Christmas is coming I knew I had to come back here to get another sword for her collection
7 november 2024
Svar från The Knights Vault
What a wonderful gift! We hope she loved it. Thank you for the 5 stars, Lisa! ⚔️
Love my order
Love my order, arrived in perfect condition and feels very robust. Arrived quickly too, very happy and would buy from The Knights Vault again.
11 november 2024
Svar från The Knights Vault
Thank you for leaving us a 5 star review, Sam! ⚔️
Prompt delivery of items
Prompt delivery of items, even though they were on back order. Kept upto date at each stage. Really happy.
11 november 2024
Svar från The Knights Vault
Thank you for your 5 star review! ⚔️
Great replica
Love the sword, great replica. Fast shipping to Ireland. Just heads up for customs. They charge 50e.. Thank you.
7 november 2024
Svar från The Knights Vault
Thank you for the 5 stars, Ivana! ⚔️
Got 2 of the witcher swords delivery…
Got 2 of the witcher swords delivery was very quick and the quality of them is exceptional will have to visit the shop sometime
12 november 2024
Omdöme utan inbjudan
Svar från The Knights Vault
Thank you for your 5 star review, Billy! ⚔️
Brilliant customer service
I had frequent conversation with Sarah Newton before I made my purchase. I wanted to know things such as the legalities of purchase and transport of the sword. She was able to aid on all of these queries and it really solidified my purchase. In fact it made me want to upgrade my purchase to the deluxe style as I knew I was in good hands. Thank you so much for this!
30 oktober 2024
Svar från The Knights Vault
Thank you for your lovely review, Kate! ⚔️
5 Star buyers experience
Good communication, quick service, parcel arrived much earlier than expected , probably the best buyer experience ive had from start to finish. Thank you
30 oktober 2024
Svar från The Knights Vault
Thank you for your 5 star review, Holly! Pleased to hear it was a good experience for you ⚔️
Svar från The Knights Vault
Thank you for your lovely review, Peter! ⚔️
Staff were very helpful and kind
Staff were very helpful and kind, responded to emails quickly. Sword arrived fast and was high quality as described.
26 oktober 2024
Svar från The Knights Vault
Thank you for the 5 stars Anthony! ⚔️
Good quality and fast delivery
22 oktober 2024
Svar från The Knights Vault
Thank you for your review, Jan! ⚔️
Svar från The Knights Vault
Thank you for your review, Paul! ⚔️
Beautiful replica of Finrod’s dagger
Beautiful replica of Finrod’s dagger.
Fast shipping. Will be buying from TKV again.
3 oktober 2024
Svar från The Knights Vault
Thank you for the 5 stars, Steven! Glad to hear that you are happy with the dagger and the fast shipping ⚔️
Svar från The Knights Vault
Thank you for the 5 stars, Cyprian! We appreciate your feedback ⚔️
Absolutely incredible sword
Absolutely incredible sword. I ordered the Cruel Young King's Sword and it is beautiful. Delivery was incredibly fast would highly recommend this company for display swords from their favourite show.
14 oktober 2024
Svar från The Knights Vault
Thank you for your review, Jenson! Thrilled to hear that you are happy with your new sword ⚔️
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