Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Se mer
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Se mer
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Kontaktuppgifter
102 West Bow, EH1 2HH, Edinburgh, Storbritannien
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
4,8
Utmärkt
615 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy
Quick and easy , very polite people to deal with . Definitely getting more from this shop , current sword count 3 . More to come
27 januari 2025
Svar från The Knights Vault
We appreciate your support, Jon! Thank you for the 5 star review ⚔️ would love to see your collection so far! Tag us on Facebook or Instagram / theknightsvault 🗡🗡🗡
The sword is of excellent quality
The sword is of excellent quality, and was exactly as described.
The only minor point that stopped me giving a full 5 stars, is that the number was missing on the delivery address, which needed an amendment from myself, and meant a 1 day delay.
But the gift still arrived in plenty of time for when it was needed.
16 januari 2025
Svar från The Knights Vault
Thank you for your feedback, Andy! We're glad you’re happy with the sword’s quality and that it arrived in time. We’ll work to improve on the delivery details for an even smoother experience next time ⚔️
Svar från The Knights Vault
Thank you for the 5 stars, Kate! We’re glad you love the Witcher pendant ⚔️
Lovely product, delivery a nightmare
Nice product, delivery a nightmare. Stopped at customs because of issue with forms but I was not told, had to chase it up constantly for weeks. The company staff member did try to get it sorted but couldn't get Customs to sort it. Another product had to be dispatched. It was late as a gift for a very special birthday gift. No compensation. The company staff member then tried to present it at a Christmas rush problem, despite knowing it was a custom issues and that is very disappointing.
9 december 2024
Omdöme utan inbjudan
Svar från The Knights Vault
Thank you for your feedback, we’re sorry to hear about the customs issues and the delay with your order. We appreciate your patience and will work to improve our processes to avoid similar situations in the future ⚔️
Amazing delivery across the pond..great…
Amazing delivery across the pond..great security using a credit card and very happy with the craftsmanship of the product....very pleased
31 december 2024
Svar från The Knights Vault
Thank you for the 5 stars, Kevin! We're thrilled to hear you're happy with the delivery, security, and craftsmanship. We appreciate your support ⚔️
Witch King Sword
Excellent service. Item on back order. Not sure it would arrive for Christmas Provider kept in contact regarding expected deliver times & possible alternative goods!
20 december 2024
Svar från The Knights Vault
Thank you for your review, Helen! ⚔️
Très belle épée conforme à la…
Très belle épée conforme à la description. Envoie rapide et soigné.
Je recommande vivement.
20 december 2024
Svar från The Knights Vault
Thank you very much for your review, Stéphane! We are delighted that you like the sword and that the delivery was quick. We appreciate your recommendation ⚔️
(Merci beaucoup pour votre avis! Nous sommes ravis que l'épée vous plaise et que la livraison ait été rapide. Nous apprécions votre recommandation ⚔️)
Very high detailed sword
16 december 2024
Svar från The Knights Vault
Thank you for the 5 stars, Jamie! ⚔️
Customer service is one of the best…
Customer service is one of the best ones I have ever seen, very helpful. Sword is made beautifully. I bought it as a gift and seeing how great they are I'm definitely getting something for myself.
16 december 2024
Svar från The Knights Vault
Thank you for your kind words, Wioleta! We're thrilled to hear you were happy with both our service and the sword ⚔️
Fantastic customer service!!
Fantastic customer service!!! They answered my product questions quickly and then the shipping was fast and efficient !! It was incredibly speedy considering it was an international delivery - My son is delighted with his Dagger 🗡️ - it’s fabulous quality and is the perfect addition to his LOTR collection from The Knight’s Vault
14 december 2024
Svar från The Knights Vault
Thank you for the 5 star review, Mr and Mrs Collier! We’re so glad your son loves his dagger and that you had a great experience with our service and delivery. We appreciate your support ⚔️
Very very happy with my purchase well…
Very very happy with my purchase well worth the wait !! , very quick delivery , and the staff are just lovely .
9 december 2024
Svar från The Knights Vault
Thank you for the 5 stars, Jacqueline! ⚔️
Lovely products worth the money with exceptional customer service
Bought two small blades as presents for Xmas. They were on the smaller side so less expensive but they look and feel fantastic for the money paid.
I preferred one of the blades over the other so decided to exchange it for another. I cannot begin to explain how brilliant Sarah Newton was in assisting with this and ensuring they arrived in time for Christmas.
Brilliant quality and superb customer service, would recommend!
13 december 2024
Omdöme utan inbjudan
Svar från The Knights Vault
Thank you for your 5 star review, Ben! We're so glad you’re happy with the blades and the service you received from Sarah. We appreciate your recommendation and your support ⚔️
Lovely present
Delivered in good timing within the time frame stated, good quality for the price and looks like it does I be pictures.
7 december 2024
Svar från The Knights Vault
Thank you for your review, Jasmin! We’re glad to hear you’re happy with the quality and timely delivery. We appreciate your feedback ⚔️
Svar från The Knights Vault
Thank you for the 5 star review, Lee! ⚔️
I’m a repeat customer
I’m a repeat customer, and I love their fast delivery and good quality merchandise!
3 december 2024
Svar från The Knights Vault
Thank you for the 5 star review, Susan! We’re thrilled to hear you’re happy with our fast delivery and quality products. We appreciate your continued support ⚔️
Another fantastic item for my…
Another fantastic item for my collection. Fast and efficient delivery.
3 december 2024
Svar från The Knights Vault
Thank you for the 5 stars, Thomas! We're thrilled to hear the item is a great addition to your collection, and that you were happy with the fast delivery ⚔️
Fab place to buy from
Great communication and speeding response when I asked a question, great quality item and really fast delivery especially given the time of the year and great prices.
3 december 2024
Svar från The Knights Vault
Thank you for the 5 stars, Charlotte! We're so glad you appreciated our communication, fast delivery, and the quality of your item ⚔️
Great Shop both on and off line
Second time purchasing first time online, speedy delivery considering it's a small operation. Very thorough and good quality swords for the price
3 december 2024
Svar från The Knights Vault
Thank you for the 5 stars, Jess! We're glad you appreciated the quality and speedy delivery ⚔️
10/10, would recommend :)
The swords are beautiful and very well made. The delivery time was very fast (Croatia). Keep in mind though that you may need to pay additional fees for customs (it was approx. 90€ for me).
26 november 2024
Svar från The Knights Vault
Thank you for your feedback, Iva! We're glad you love the swords and appreciated the fast delivery. Thank you for mentioning the customs fees for others to keep in mind ⚔️
Svar från The Knights Vault
Thank you for the 5 star review, Craig! ⚔️
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