Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Se mer
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Se mer
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Kontaktuppgifter
102 West Bow, EH1 2HH, Edinburgh, Storbritannien
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
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Wonderfully kind people here
Wonderfully kind people here. Very pleased with my purchase.

Svar från The Knights Vault
Horrendous delivery time - 5 months!
Sword itself came exactly as described.
My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.
Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

Svar från The Knights Vault
Good service
Delivery took a while, but they did email me to ask if I was okay with this. The product arrived in good condition, and has made its recipient a very happy person

Svar från The Knights Vault
Fantastic customer service
Fantastic customer service, emailed with updates on lead time. Product is well made and packaged well.

Svar från The Knights Vault
When we ordered the item
When we ordered the item, we got a email saying its out of stock would we like our money back or wait till it came back in stock. You are great at keeping us informed. The item was well packaged. You are brilliant thank you will be definitely buying more items from you.

Svar från The Knights Vault
Great Quality Item
Great customer service, fast shipping! I received the package and was well received. The Scottish Dirk was great quality, very satisfied with this purchase!

Svar från The Knights Vault
Customer service was quick in answering…
Customer service was quick in answering questions. The sword came in a timely manner. This is my first sword, but certainly not the last.

Svar från The Knights Vault
£9.99 for delivery yet nearly 14 days…
£9.99 for delivery yet nearly 14 days for item to arrive

Svar från The Knights Vault
Great service, great customer experience
Ordered the deluxe Andùril from the knights vault as an engagement gift for my fiancé. It arrived swiftly and securely packaged, and with a lovely note from the team.
Absolutely recommend.

Svar från The Knights Vault
I bought Galadriel's dagger
I bought Galadriel's dagger, and I'm over the moon about how beautiful and well made it is. I first visited their little shop in Edinburgh, and needless to say, I could not help myself. NEXT up a proper big sword for me. Totally recommend!!!

Svar från The Knights Vault
Will purchase again
Placed an order prior to Christmas for Ragner Sword. Company kept in touch and done everything they could as the order was on back order.

Svar från The Knights Vault
Jon Snow Dire wolf sword (series version)
After a year of the sword being handled and used in many pictures I thought it would be the perfect time to review it. The quality of the swords is impeccable, making the price well worth it. The staff is absolutely amazing because when the sword arrived, the plaque that it came with had misaligned holes so when I had mentioned it, they were so nice about it and sent me another one for free. I definitely want to get the Ragnar Lothbrok sword next to add to my collection :)

Svar från The Knights Vault
i visited the local shop in edinburgh …
i visited the local shop in edinburgh sarah newton the store manager was extremely helpful and equally passionate about the job . the delviery time was great and the quality of the product phenominal

Svar från The Knights Vault
Have ordered 3 items from home in the…
Have ordered 3 items from home in the US and bought 3 items from the shop when we visited scotland numerous times love all items and like the quality and I see another item to get this year during our visit.

Svar från The Knights Vault
Great service
Great service, great quality arrived very quickly and in perfect condition.

Svar från The Knights Vault
Witcher king sword …
The sword was purchased as a Christmas present for my son . However when it became known that they would not be able to fulfil before Xmas Sarah e mailed us in good time to let us know and offer full refund. However we elected to wait until the product was back in stock and was kept updated on any progress regularly and received the order today and has not disappointed. The communication and goodwill from the shop was much appreciated.

Svar från The Knights Vault
Great customer service
Great customer service, quick and kind. Got an upgrade because of a long waiting period. Amazing product, very happy!

Svar från The Knights Vault
The order was carried out
The order was carried out, dispatched and arrived in very short order, much quicker than anticipated but I'm not complaining. Excellent service for my first order.

Svar från The Knights Vault
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