Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Se mer
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Se mer
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Kontaktuppgifter
102 West Bow, EH1 2HH, Edinburgh, Storbritannien
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
1st time customer
1st time customer, I bought a Lord of the Rings sword (Anduril) on a back order due to high demand. The staff kept me informed all the way and when I did receive my order it was packaged well. The sword itself was really high quality and if you're an big kid, nerd ;) or just a collector you cannot go wrong with the knights vault. I am already saving for my next purchase. Special thankyou to Sarah.

Svar från The Knights Vault
Very fast delivery
Very fast delivery, packaged well and protected. The sword is pristine and just looks amazing

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Anduril sword
The sword feels and looks great, the time delay was not good, but the free gift was an excellent gesture.

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incredible customer support
Although the product I ordered arrived later than expected they gave me an additional item at no extra costs to make up for it which was a great testament to their customer service!

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After a quick response from my initial…
After a quick response from my initial email, the way was made clear for us to order the embroidery we wanted. Thanks for such great attention!

Svar från The Knights Vault
A company that looks after its customers
I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what was happening and when the sword finally came available. It was sent to me promptly within a few days of coming back into stock! Even threw in a little gift to say sorry for the delay!
The customer service is excellent, the staff both online and in person are friendly and the item itself is absolutely phenomenal. Will be looking to get something for myself at some point

Svar från The Knights Vault
Easy web order
Easy ordering off of website and fast response. Shipment was fast. Very satisfied!

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I cannot thank you guys enough…
I cannot thank you guys enough for getting me my sword on time for my wedding. Even though it got lost in the mail it still got here on time. The owners are so sweet and kind. They went out of their way to help me. I'll be posting about it on my tiktok page. So happy it got here. 10/10
Thank you again! -Katrina

Svar från The Knights Vault
Mark Lehto
Mark Lehto and I have communicated strictly through e-mail, he has been so kind and accommodating!

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Great customer care When asked about my…
Great customer care When asked about my item also great service from the team.

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Nothing is true, except the quality of this sword
Excellent replica, detailed, light, satisfying grip, perfect for cosplays and displays.
10/10
Would recommend.

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Excellent customer service
Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

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We stopped at this store while visiting…
We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

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I bought a sword
I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

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Beautiful sword and just seeing how…
Beautiful sword and just seeing how thrilled my husband when he saw it.

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Outstanding!
Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

Svar från The Knights Vault
Highly recommend, excellent quality sword
This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

Svar från The Knights Vault
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