Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Se mer
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Se mer
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Kontaktuppgifter
102 West Bow, EH1 2HH, Edinburgh, Storbritannien
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
4,8
Utmärkt
615 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing quality and beautiful work
Amazing quality and beautiful work , delivery was very quick , expected to wait a couple of weeks but came within days. Bought for a christmas present for my husband and cannot wait for him to see it. Very happy with the product and will definately be purchasing again.
10 oktober 2024
Svar från The Knights Vault
Thank you for your review, Erin! So pleased to hear that you're happy with the sword and the quick delivery, we hope your husband loves his Christmas present! ⚔️
The Knights Vault
The Knights Vault - 5 stars, unfortunately the makers of the Lothlórien Dagger - 1 star for not having a flush fitting dagger hilt to the sheath.
17 september 2024
Svar från The Knights Vault
Hi Peter, thank you for your review! We appreciate your feedback on the Lothlórien Dagger as well - it's important to know where improvements can be made. We will certainly pass your comments along to the manufacturer! Thank you for your support ⚔️
Well pleased !
Great Service , well packaged , happy with my purchase ! Will be ordering again !
26 september 2024
Svar från The Knights Vault
Thank you for your review, Colin! We're glad to hear you were happy with the service and packaging. We appreciate your continued support! ⚔️
Item was delivered quickly and well…
Item was delivered quickly and well packaged, some damage on the outside but apart from that very happy.
21 september 2024
Svar från The Knights Vault
Thank you for the 5 stars, Josh! Please email us a photo of the damage, let's see if there's anything we can do for you ⚔️
Top quality shop
I've bought several items from the knights vault. I've been happy with every order from the delivery down to the quality of the swords I've ordered. This should be anyone's go to place for movie props and more and I would recommend anyone to visit their store as it's one of a kind.
21 september 2024
Svar från The Knights Vault
Thank you so much for your kind words and for being a loyal customer of The Knight's Vault, Gary! We're thrilled to hear that you're happy with the delivery and quality of the swords you've ordered. Your recommendation means a lot to us, we look forward to serving you again soon! ⚔️
Zelda master sword
Very well made much better than expected! Very happy with this Zelda master sword ! It’s fab!
Delivered really quickly!
Love it ! Thank you!x
5 september 2024
Svar från The Knights Vault
Pleased to hear that you are happy with your new sword, Wendy! Thank you for the 5 stars ⚔
Thank you
Arrived today and I can honestly say I'm mind blowing by the quality and the fact it arrived with wall mount and sheathe, 5 Star product. I got this as a give but I'm gonna have to order somthing for myself it's incredible.
Thanks to the team aswell as they kept me posted with updates and progress fantastic service 👏
19 augusti 2024
Svar från The Knights Vault
Thanks for the 5 stars, Iain! ⚔️
Happy customer
I ordered a sword from The Knight’s Vault in April, for my daughter’s birthday in May. I was advised that the sword was on back order and as a result there would be a delay in my receiving it. When the delay turned out to be longer than anticipated due to supplier issues, the staff at The Knight’s Vault couldn’t have been more helpful. Having decided not to take the refund offered, I was kept informed of my order’s progress by staff member Yilin, who was at all times friendly, helpful and prompt in replying to my emails. I received the sword last week (mid August), along with a free gift as a thank you for my patience and understanding. The sword is 100% worth the wait, and the customer service from The Knight’s Vault has been exemplary. I am a very happy customer, and would have no hesitation in making future purchases from the shop.
13 augusti 2024
Svar från The Knights Vault
Thank you for your lovely review, Sarah! ⚔️
Direwolf Sword and scabbard no complaints
Always kept me in the loop of when it was in stock and it arrived with no delays.
20 augusti 2024
Svar från The Knights Vault
Thank you for leaving us a review, Thomas! ⚔️
I absolutely love the sword I got
I absolutely love the sword I got! The store has great customer service and was very efficient.
13 augusti 2024
Svar från The Knights Vault
Thank you for leaving us a review, Becky! Pleased to hear that you are happy with your new sword ⚔️
Arrived earlier than expected
Arrived earlier than expected, well packaged. It was a present and receiver was delighted with product.
15 augusti 2024
Svar från The Knights Vault
Thank you for leaving us a review, Valerie! ⚔️
A very high quality purveyor of fine crafts
Service and attention to detail were great and the items I bought were crafted to a very high standard (namely, The One Ring of Sauron The Great). I really feel I'm a Ring-Bearer and in need of a Fellowship.
15 augusti 2024
Svar från The Knights Vault
Seek your fellowship, Ring-bearer! Fear not, for the burden is heavy, but not yours to bear alone ⚔️
Amazing product and amazing service.
I have ordered Anduril sword for my Fiancé birthday and even though order was on back order ,I didn't mind waiting. Communication with Knights Vaults was nothing short of perfect. I was offered refund in case I didn't want to wait for the sword,I knew at every step what was happening with my order etc. When sword arrived,I was really surprised with how good quality the product was. Really,really impressed with it. It looks amazing,very well made and my Fiance is over the moon with it. We received little extra gift as the wait was so long and that was such nice little surprise.
13 augusti 2024
Svar från The Knights Vault
Thank you for leaving us a review, Mags! Pleased to hear your fiancé is happy with their new sword ⚔️
Great products and great service!
Very good at contacting when pre-ordering a sword on backlog from lord of the rings. Excellent quality and the gift I received I am very happy with! I also got a necklace for my girlfriend which came in time just before her travels!
13 augusti 2024
Svar från The Knights Vault
Thank you for leaving us a review, Liam! ⚔️
Svar från The Knights Vault
Thank you for leaving us a review, Andrea! ⚔️
Great quality, quick delivery, friendly service
The order arrived quickly and the sword was of great quality and exactly as advertised. My husband was very happy with his gift!
6 augusti 2024
Svar från The Knights Vault
Happy to hear your husband is happy with his new sword! Thank you for leaving us a review ⚔️
Amazing customer service
Amazing customer service. Very friendly and helpful in the shop. Arrived on time. Easy to order from online. Will continue to purchase from this shop!
1 augusti 2024
Svar från The Knights Vault
Thank you, Gabrielle! ⚔️
Excellent customer service
Excellent customer service, spoke to store before ordering.Was very helpful.
Ordered online ,fast delivery fully tracked.would highly recommend
1 augusti 2024
Svar från The Knights Vault
Thank you for leaving us a review, Jenny! ⚔️
I’m from Australia and these guys were…
I’m from Australia and these guys were fantastic when it came to answering my questions and doing it quickly as well, they really did make my experience as smooth as possible and would 100% recommend their service and products
29 juli 2024
Svar från The Knights Vault
Thanks for leaving us a review, Jack! ⚔️
Livraison rapide très rapide même et…
Livraison rapide très rapide même et superbe épée
1 augusti 2024
Svar från The Knights Vault
Thank you for leaving a review! / Merci d'avoir laissé un avis! ⚔️
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