This company is fantastic!! I purchased 3 items. Shipping was fast, yay!! The items looked great, were buttery soft, but sadly didn’t fit. I emailed customer service and their response was prompt and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 5 bottoms and loved the quality and fit of them but unfortunately 2 of the bottoms were not long enough for me as I am 5’7 and hippy. I requested a return for the 2 items and received a resp... Se mer
Wore my leggings for the first day and absolutely love them!!! Great quality and tight but comfortable fit. Lifting my rear nicely too!😆 I had issue with the wrong size ordered and they took care... Se mer
Företaget har svarat
The customer service on this transaction was amazing! Not being sure of what size to order, it turned out I ordered the wrong size and wanted to exchange my item. I got back to me very quickly and so... Se mer
Företagsinformation
Skrivet av företaget
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
Kontaktuppgifter
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product at a super great price!!
Great product at a super great price!!! Customer service is fast efficient and very fair. I have purchased from Iuga twice now and will defining purchase again and again.

Svar från IUGA
Excellent everything
The customer service and quality of their products are excellent. I definitely will be buying again!!!!

Svar från IUGA
A little slow with emails
A little slow with emails, over24 hrs. But offer exchanges with no return!! Very good customer service policy!
Great Customer Service
I made an error while ordering. Customer service was great about replacing what I received at no cost to me.

Svar från IUGA
I am in love with my IUGA leggings
I am in love with my IUGA leggings! I haven’t been this excited for leggings in a long time! The butter lab collection is my favorite ! Also the way they hug don’t peachy….ohhhhh! Their customer service is the best! I needed help with sizing and they were fast and kind!

Svar från IUGA
Love my IUGA leggings and the customer…
Love my IUGA leggings and the customer service was fantastic! highly recommend.

Svar från IUGA
Great customer service
Great customer service, great quality of clothing
Finally, leggings that do not disappoint
I placed my order not knowing what to expect because of past, unpleasant experiences with other heavily-advertised leggings companies on IG. These leggings are the real deal! I received my package in just a couple of days. They are soft, comfortable and the material is of medium weight, not too warm or too thin. They are squat-proof and the color is rich and true as advertised. I do recommend sizing down if you have a muscular build and/or prefer a more compressive fit.
Got the thermal leggings and I love…
Got the thermal leggings and I love them. Definitely very supportive, specially in the stomach area. Also provides enough warmth during the cold weather.

Svar från IUGA
these are warm and comfortable
these are warm and comfortable. hold up well in wash. I wear them every day. for years. I forgot to apply the discount code and I emailed them and they applied it for me (refunded me the difference). they always respond pretty fast. very customer service focused. the leggings aren't too thin like so many leggings. oh, and they have a DOUBLE pocket on each side! so convenient. you cant beat that
I have so many items from Iuga
I have so many items from Iuga. Multiple types of sports bras, several color tanks, a swim top, different style leggings and shorts, a dress and most recently the jackets. The quality is amazing! Everything fits perfectly and I get so many compliments.
I have one complaint. The brown leggings have been sold out for a while but I requested an email when back in stock. As soon as I received the email for the restocked brown leggings I put in an order for them... and a couple more colors. I received the typical order confirmation email then another email of shipping (shipping is always very quick) but when I received that package no brown leggings were included. I contacted customer service via email and I was told the brown were sold out and asked what color would I like instead? I want the brown color that I ordered, was confirmed and stated was shipped. I'm not sure how I was able to order a product that wasn't available when the site allowed the order, confirmed the order and showed all items shipped.
Besides this one complaint, amazing products and super fast shipping. I still want the brown leggings I ordered and paid for though.

Svar från IUGA
The legging don’t stay up
The legging don’t stay up, they roll down all the time. They are really soft.
I need a response in English please
I need a response in English please. I can’t read your response in whatever language you used.

Svar från IUGA
Once again! Great service.
Once again, the service was great. I received my order right on time. And the quality of the workout shirts is so nice. Very comfortable. Very cute.
Didn’t receive an item with my original…
Didn’t receive an item with my original order. Contacted the company and they said it would be a month to get the product. I feel I should have been informed of this before the order was placed. They agreed to replace the item with a different size but sent the item in the wrong color.

Svar från IUGA
I really like the workout leggings
I really like the workout leggings. They fit perfect according to the size chart. It’s great that I didn’t have to wait long for them to get to me! I’m going to order more. Thank you.
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