This company is fantastic!! I purchased 3 items. Shipping was fast, yay!! The items looked great, were buttery soft, but sadly didn’t fit. I emailed customer service and their response was prompt and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 5 bottoms and loved the quality and fit of them but unfortunately 2 of the bottoms were not long enough for me as I am 5’7 and hippy. I requested a return for the 2 items and received a resp... Se mer
Wore my leggings for the first day and absolutely love them!!! Great quality and tight but comfortable fit. Lifting my rear nicely too!😆 I had issue with the wrong size ordered and they took care... Se mer
Företaget har svarat
The customer service on this transaction was amazing! Not being sure of what size to order, it turned out I ordered the wrong size and wanted to exchange my item. I got back to me very quickly and so... Se mer
Företagsinformation
Skrivet av företaget
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
Kontaktuppgifter
4,8
Utmärkt
338 omdömen
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recommend this company highly
I recommend this company highly. Their leggings are fantastic but as important, the company provides outstanding service. I will definitely buy from them again.
14 oktober 2025
Svar från IUGA
It’s wonderful to hear that you had a great experience with IUGA. Thanks for being part of our journey!
Not Resolving Issues Timely or Fairly
I have had an awful experience getting my order corrected from a shipment that got messed up due to the warehouse. Iuga has tried, but repeatedly failed, at helping me get the items replaced. Unfortunately it has been unsuccessful due to gift card codes and discount codes either not working (being "invalid") or not covering the cost of the original order without requiring extra payment on my end. I will not be shopping with IUGA in the future as this process is taking over a week and there is still no resolution.
14 oktober 2025
Svar från IUGA
Hi, we’re very sorry for the inconvenience caused. We’ve already explained the situation and provided a solution in our previous email. We look forward to your reply.
Order #1
Excellent products. The fit was great. The leggings were nice and thick and warm! All the products are great for exercising because of the stretch materials (and no "bell-bottoms") they incorporate.
13 oktober 2025
Svar från IUGA
We’re so glad you love it! We'll continue improving to offer even better products and service.
Buttery soft leggings that don't sag
These are such great leggings! Buttery soft, and hold up really well. The cell phone pocket is in the perfect place. When I mistakenly ordered the wrong size, customer service was so easy to work with. Thanks IUGA!
23 oktober 2025
Omdöme utan inbjudan
Terrific product & GREAT customer service
I ordered 3 pair of leggings-one was yoga style with pockets and the other 2 were tummy control leggings with pockets. They are absolutely incredible! They fit incredibly well. Unfortunately I didn't like the color of one and asked to return it and they quickly responded and offered a replacement. Not only is it an awesome product, the customer service is impeccable. GREAT communication and eager to make me happy!
22 oktober 2025
Omdöme utan inbjudan
The items I ordered were not for me
The items I ordered were not for me. Quality and comfort of fabric was good . Just didn’t like it on my body figure. I was given a full refund without returning the product.
17 oktober 2025
Excellent Customer Service!
The customer service is excellent! I requested a return for an item that was too small. They proposed a "solution easier for you" (me) and shipped me a replacement at no additional cost to me and I was told to gift or donate the item I could not use. In addition to this, the leggings are extremely comfortable and warm (lined leggings). I love the cut/shape, very flattering. I will definitely be buying more!
11 oktober 2025
Svar från IUGA
Your positive feedback gives us the motivation to keep raising the bar—thank you!
Think twice about ordering from them …
I really want to support this business but when I order a pair of pants, it's a hit or miss. I'll order the same size in different colors, one will fit me great and the other one won't. The inconsistency is horrible!
11 oktober 2025
Svar från IUGA
So sorry for the disappointment. We will solve the issue for you.
Great products, even better customer service
With one purchase, I am a convert. The quality of IUGA leggings and bras is top-notch. Even better? Their customer service is quick, thoughtful, and put me, the customer, first. Highly recommend.
21 oktober 2025
Omdöme utan inbjudan
Svar från IUGA
We're beyond grateful for your review. Customer satisfaction is always our top priority.
Feels great but too small
Sadly my usual XL was too small. I contacted the customer service and they replied the same day. No problem they are processing a new order fir me. I don't understand how since they didn't ask what size I want. Anyway U will see what arrives in a few days. Shipping was very fast on my order.
20 oktober 2025
Omdöme utan inbjudan
Svar från IUGA
Thank you for taking the time to leave us a review. Your satisfaction is our greatest reward.
Svar från IUGA
Your positive feedback gives us the motivation to keep raising the bar—thank you!
One item missing from my order.
I ordered three items and only received two pair of leggings and not the brown flared leggings I ordered at the same time.
14 oktober 2025
Svar från IUGA
So sorry for the inconvenience caused. We replied to your email. Hope to get your response so that we can help further.
Great fit/perfect Customer service
I ordered 4 different pairs of yoga pants. I liked 2 of them and 2 I didn't. Customer service was so simple to get in touch with through email. They responded very quickly. They allowed me to place a new order for the 2 with no questions asked. Arrival was within two weeks . The pants are wonderfully soft and comfortable. I am 5'4 and 112lbs, a size small is perfect Thank you IUGA for a great experience
8 oktober 2025
Omdöme utan inbjudan
Svar från IUGA
We truly appreciate your support—it means the world to our small team!
Sports bra, shorts and leggings
I bought the sports bra, seamless pant leggings and shorts. Love them all! The only problem I had was the sports bra was too small and they sent me a larger size with no problem. So I would size up on the sports bra. Other than that very soft material and holds you in place in all the right places and love that there is no seam.
13 oktober 2025
Great quality!
Everything I have ordered has fit great and been great quality! I have many items and will continue to buy more as I need.
14 oktober 2025
I love this company
I love this company! They ship fast and give you rewards and the product never disappoints.
14 oktober 2025
Svar från IUGA
Thank you for taking the time to leave us a review. Your satisfaction is our greatest reward.
The pants are so comfortable and good…
The pants are so comfortable and good quality. They fit perfectly!
13 oktober 2025
These leggings are so soft and comfy
These leggings are so soft and comfy. Loved them. Will buy more. Fast shipping.
13 oktober 2025
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