This company is fantastic!! I purchased 3 items. Shipping was fast, yay!! The items looked great, were buttery soft, but sadly didn’t fit. I emailed customer service and their response was prompt and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 5 bottoms and loved the quality and fit of them but unfortunately 2 of the bottoms were not long enough for me as I am 5’7 and hippy. I requested a return for the 2 items and received a resp... Se mer
Wore my leggings for the first day and absolutely love them!!! Great quality and tight but comfortable fit. Lifting my rear nicely too!😆 I had issue with the wrong size ordered and they took care... Se mer
Företaget har svarat
The customer service on this transaction was amazing! Not being sure of what size to order, it turned out I ordered the wrong size and wanted to exchange my item. I got back to me very quickly and so... Se mer
Företagsinformation
Skrivet av företaget
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
Kontaktuppgifter
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered 5 bottoms and loved the…
I ordered 5 bottoms and loved the quality and fit of them but unfortunately 2 of the bottoms were not long enough for me as I am 5’7 and hippy. I requested a return for the 2 items and received a response rather quickly. Not only that, I was given the option to return, or save the shipping fee cost and instead keep the 2 items and give to a friend/family and still receive a gift card in the amount purchased for the 2 items. I am not only satisfied with the quality, but the price and the great customer service that the company has shown. I will for sure be ordering again from IUGA.
This company is fantastic!
This company is fantastic!! I purchased 3 items. Shipping was fast, yay!! The items looked great, were buttery soft, but sadly didn’t fit. I emailed customer service and their response was prompt and they set me up immediately with options for correcting the issue. All additional correspondence was efficient. No nagging for updates, no hassles, no sending pictures of this and that, etc. what a change of pace from other vendors out there!! I am a fan and will definitely be purchasing from IUGA again!!
Great customer service…love the leggings
Great customer service…order arrived in the time stated…..love the stretch and feel of my leggings….great quality….will be ordering more and telling others about IUGA.
The customer service on this…
The customer service on this transaction was amazing! Not being sure of what size to order, it turned out I ordered the wrong size and wanted to exchange my item. I got back to me very quickly and solved the issue AND I was able to donate the other pair. I will definitely buy more.!
The item I ordered did not fit
The item I ordered did not fit, and within 24 hours got a response. I was informed that they will be sending me a replacement item. Customer service is A+
Wore my leggings for the first day and…
Wore my leggings for the first day and absolutely love them!!! Great quality and tight but comfortable fit. Lifting my rear nicely too!😆
I had issue with the wrong size ordered and they took care of it immediately with friendliness and speed!

Svar från IUGA
Love IUGA
I have ordered from IUGA and have enjoyed the clothing. If I have an issue, customer service is always quick to respond and assist with any problems. I recommend this company!

Svar från IUGA
Working with IUGA has been great
Working with IUGA has been great, Their customer service is actually remarkable as they are extremely responsive and act on requests almost immediately. They are there to solve any issues you may have and work to find a solution without any inconvenience to the customer. Thank you for your support, it's been a real pleasure!
Items I chose did not fit
Items I chose did not fit. IUGA customer service was great! Quick reply and sent replacements. Will definitely use this company again!
Love the bras and leggings!
Love the bras and leggings. Fit great and so comfy! Customer service is top notch. Fast and easy resolution to my problem with an order. Will be ordering from Iuga again!

Svar från IUGA
Nice skirt but too long
I ordered the skirt thinking it would be good for golf but it turned out to be too long. Contacted customer service for return, they responded immediately and resolved.
I love these leggings
I love these leggings. Every pair has held up extremely well. Their customer service is exceptional. Which is a great big plus for me. They respond within 24 hours and stand behind all their products. I would highly recommend.

Svar från IUGA
Excellent Customer Service
I purchased a few items after hearing some good things from a friend. I wasn't sure about my size though. I ordered and was immediately impressed with the fabric. The items appeared more expensive than they were.
Turned out I needed the next size up, so I contacted the company to exchange what I ordered for the next size up. Customer Service was excellent. In a few days I received the size I needed. I will be ordering again, and now I know what size I need.
Absolutely love the items and the fabric is top notch. Not to mention, the customer service (as I said above) was excellent.
IUGA Jeggings
I bought a pair of the IUGA jeggings but misjudged the size, so I requested a return or an exchange. Customer service responded quickly to my email and told me they were sending out a replacement in the next size, and that I could keep the original jeggings and give them to a friend or donate them. The replacement arrived within a few days and the fit is perfect! I love them and plan to buy more.

Svar från IUGA
Love there Jean leggings
Love there Jean leggings. Very quick response as to how to return something that doesn’t fit.
I was introduced to IUGA through a…
I was introduced to IUGA through a birthday gift. I am very impressed with IUGA's customer service and I wound up buying 3 pair of shorts to wear at the gym and a swim skort. Sizing was a little interesting for me. I am normally a medium and the gym shorts fit perfectly but the swim skort was either cut irregularly in the back because the skirt part rides up and won't lay correctly, or perhaps I needed a large? I will definitely purchase from IUGA again. Shipping was really quick and the fabric colors are lovely.
IUGA is a 10 out of 10 on Service & Quality
If I could, I would rate IUGA a 10 on service and quality. One of THE BEST online and customer experiences. From start to finish, IUGA gets it. From placing my order to notifications on shipping to receiving my package so quickly and replying to my question right away. Incredibly responsive! It is evident IUGA puts their customers first which is so refreshing in today's day and age. I will definitely be ordering from them again.

Svar från IUGA
Great product and service
Purchased my first iuga leggings and sports bra, and loved them. The sports bra was a little snug, so I emailed customer service on how to do an exchange. They emailed me back within 24 hours, sending me the requested new size and asking me to donate the original ones. I would never experience customer service like that with the big-name companies. Thank you.
LOVE my first pair of IUGA leggings
LOVE my first pair of IUGA leggings. They fit great, don't budge during an intense work out, and have nice compression. I ordered two sports bras as well and when they didn't fit, their customer service was incredible. SO responsive and found an easy solution! Will continue to be a customer of IUGA!

Svar från IUGA
Easy exchange
I’ve ordered several times from IUGA and really like their products. The tank tops with the built in bra are a dream come true!
On two occasions the items I ordered did not fit. I reached out to IUGA for an exchange and they responded quickly. They will be mailing a replacement in an alternate size and have directed me to donate the item that didn’t fit. I will definitely order from them again!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







