This company is fantastic!! I purchased 3 items. Shipping was fast, yay!! The items looked great, were buttery soft, but sadly didn’t fit. I emailed customer service and their response was prompt and... Se mer
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Det här tycker kunderna
I ordered 5 bottoms and loved the quality and fit of them but unfortunately 2 of the bottoms were not long enough for me as I am 5’7 and hippy. I requested a return for the 2 items and received a resp... Se mer
Wore my leggings for the first day and absolutely love them!!! Great quality and tight but comfortable fit. Lifting my rear nicely too!😆 I had issue with the wrong size ordered and they took care... Se mer
Företaget har svarat
The customer service on this transaction was amazing! Not being sure of what size to order, it turned out I ordered the wrong size and wanted to exchange my item. I got back to me very quickly and so... Se mer
Företagsinformation
Skrivet av företaget
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
Kontaktuppgifter
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am a fan…
I ordered 3 and had to size up on two of them (the powertight). The butterlab pair is amazing! So soft and comfortable. Customer service was so helpful and truly superb! I highly recommend. The feel, comfort, material and make of the product has made these climb to the top of my list!!!

Svar från IUGA
My first purchase of IUGA and I love…
My first purchase of IUGA and I love the feel and comfort of the fabric and cut of my shorts, top, and leggings! I used the water shorts while on vacation snorkeling as well as just for comfort in swimming without swimsuit squish!
I am very pleased with the products and…
I am very pleased with the products and customer service by IUGA. I recently ordered three items and one of the items did not fit as well as expected. I contacted customer service requesting assistance in exchanging the item for a different size. Customer service promptly responded to my request and are in the process of sending me a new item. The best customer service I have ever experienced! I will be ordering more products from them.

Svar från IUGA
I got a size cl and it was a bit large…
I got a size cl and it was a bit large I reached out to do an exchange and the company let me keep the first pair of leggings and gave me the replacement size at no cost!

Svar från IUGA
Genuinely the best workout leggings I have found for an amazing price
Frustrated with trying to find leggings that felt right and were flattering and long enough on me (Im 5'10) I finally made my first order from IUGA a couple weeks ago and ordered 3 pairs of size medium leggings. I fell in love the second I tried them on! The material is top notch and super comfortable and flattering. Two of them were a little too big and when I asked for a replacement with smalls they were so quick to help me and sent me replacements right away. Amazing product and amazing customer service!!! The leggings are not see through at all and I felt so confident wearing the pair that fit right at the gym. I look forward to receiving my replacement sizes and working out in those as well! These are comparable if not better than a very well known workout brand and for like 1/4 of the price. Highly highly recommend and have been telling all my friends about them. Thanks IUGA!!

Svar från IUGA
10/10 no regrets
As a dance fitness instructor, I’ve been wearing Iuga for the first time, and I’m hooked! The design is fantastic, the quality is top-notch, and it doesn’t sag during intense workouts. Plus, it’s budget-friendly and comes with amazing customer service. I’ve recommended it to all my clients and colleagues, and I have no regrets! 🩷

Svar från IUGA
I really like IUGA as a fitness…
I really like IUGA as a fitness supplier Company! The material they use is top notch and I can tell that they will wear and wash well! In addition, I must also mention their customer service team as well. They were very expedient in responding to my needed exchange. This is definitely a company to try for your fitness gear!

Svar från IUGA
IUGA is My new favorite brand!
My new favorite brand, great product at a reasonable price. I've ordered several different items, my favorite is the High Impact Sports bra, so comfy with support. The seamless front high waisted leggings and shorts are amazing. I needed to exchange a size and the customer support was quick and easy.
I ordered from them and got the wrong…
I ordered from them and got the wrong size and they promptly sent me out the proper size without having to return the other side. The customer service is by far the best I’ve ever experienced.
Great product
First off, love the leggings. They are comfortable and well made. Had an issue with an order and they were right there to help resolve, top notch customer service!
Will definitely buy again. 😁
IUGA leggings are fantastic
IUGA leggings are fantastic! They are soft, comfortable and affordable! I also needed to exchange some sports bras for a smaller size, and it was incredibly easy and they got back to me very quickly. I will continue to buy my leggings from IUGA!

Svar från IUGA
I discovered your company watching…
I discovered your company watching JennyFitStart a fitness video for seniors and beginners. She gave you a glowing endorsement! Great product and great customer service! Thank you Jenny!
Loved the different leggings I received…
Loved the different leggings I received but one was too big. I contacted customer support and they shipped me a new pair - awesome customer service

Svar från IUGA
I accidentally ordered the wrong size…
I accidentally ordered the wrong size and they made things right away. They got back to me within one business day I got my correct size very quickly great company.
Amazing leggings and amazing customer…
Amazing leggings and amazing customer service. Will definitely keep purchasing.

Svar från IUGA
Great customer service and products
Great customer service and products. Arranged for a new pair of leggings from the order after fitment was not as desired for one size. Yoga mat has been great and the grip helps a lot during hot yoga sessions.
Great company and customer service!
Service is very good and delivery was quick. I ordered a pair of pants that I didn't care for the fit and it was quickly resolved and very positively.
The leggings I have feel SO good on! They are high quality and I wear them all day long not just for exercising!

Svar från IUGA
Bad sizing, bad fabric, bad service
The size chart was completely wrong, so I ended up with a swim top that is way too big. Plus the fabric is wrinkly. Who wants a bathing suit top that wrinkles??
Finally, I emailed customer service to setup a return and they are not responding. I'll never order again.

Svar från IUGA
Great customer service
Great customer service. My aunt wasn’t satisfied with her selection of leggings and wanted a return. IUGA responded to my email within a day, sent a gift card and took care of me promptly. I really appreciate their customer service and will be referring the rest of the women in my family to this company!
I weigh 152 and I’m 5”3 according to…
I weigh 152 and I’m 5”3 according to their chart on the website I would’ve been a medium. I ordered a medium they fit, but they kept rolling down from the waist so I went up a large I received them. The fit was better, but it still rolls down a bit which really disappointing but the good part is they gave me the second hair for free no need to return the first pair so I thought that that was very generous and kind. They are very soft and comfortable. Only problem is they roll down on the waist
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