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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This company is fantastic!! I purchased 3 items. Shipping was fast, yay!! The items looked great, were buttery soft, but sadly didn’t fit. I emailed customer service and their response was prompt and... Se mer

Betygsatt 5 av 5 stjärnor

I ordered 5 bottoms and loved the quality and fit of them but unfortunately 2 of the bottoms were not long enough for me as I am 5’7 and hippy. I requested a return for the 2 items and received a resp... Se mer

Betygsatt 5 av 5 stjärnor

Wore my leggings for the first day and absolutely love them!!! Great quality and tight but comfortable fit. Lifting my rear nicely too!😆 I had issue with the wrong size ordered and they took care... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The customer service on this transaction was amazing! Not being sure of what size to order, it turned out I ordered the wrong size and wanted to exchange my item. I got back to me very quickly and so... Se mer

Företagsinformation

  1. Butik med activewear-kläder

Skrivet av företaget

IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

338 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 63 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Exceptional customer service!

The 2 piece lounge wear suit is so soft and comfortable. The quality is amazing. I purchased 3 items on Black Friday sale and 1 item did not fit me correctly and I emailed about returning the item and received a response very quickly and a gift card to use in the amount of the item that did not work for me. Very happy & impressed with the company. Thank you for your excellent customer service.

30 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company. Love their products—do warm, so soft, fit great— and their customer service is fantastic. Can’t recommend them enough!!

3 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I need to exchange sizes on a couple…

I need to exchange sizes on a couple items and their customer service was extremely fast and helpful! Very happy with the company and clothing!

3 december 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

Thank you for your great feedback! We’re glad our product met your expectations. Wishing you a joyful and peaceful day.

Betygsatt 5 av 5 stjärnor

Great quality and customer service

This company offers great quality at a good price. I have ordered 4 different pairs of their leggings and I received my order in a timely manner. The style and fit of their leggings are great! They wash and dry well with no issues! Customer service is responsive and answered any questions I had.

20 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything I have purchased has been…

Everything I have purchased has been amazing!
The HeatLab fleece lined leggings… ugh, AMAZING!
I recently had a small tear on a pair of pants that arrived.
I sent an email to IUGA and received a reply within 12 hrs., and their customer service was FANTASTIC!!

Thank you, IUGA!
🫶🏽, @mama_getting_fit_ish

1 december 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

Your support means everything to us. Thank you for the positive review! We’ll continue doing our best for customers like you. Have a beautiful day!

Betygsatt 5 av 5 stjärnor

Amazing experience!

I had an amazing experience dealing with IUGA customer service. They were prompt to get back to me and resolved my issue immediately. I wanted to exchange a pair of leggings for a different size, and instead of mailing back the wrong size that I ordered, they are sending me the size I want no questions asked. So amazing! Plus the Heat Lab fleece lined leggings are so warm and cozy. I can’t wait to order more clothes from IUGA!!

30 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. The easiest exchange I’ve had by far with any company. Love how my leggings fit, love the quality of the leggings and I love the quality and fit of my jacket as well. 100% recommended.

24 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your purchase.

Betygsatt 5 av 5 stjärnor

Fast shipping, great product, amazing customer service

Fast shipping, amazing customer service, and a great product. I did my first strength workout with the butter lab leggings and they are the first leggings that didn’t roll down when squatting! I needed to exchange one of the pairs I ordered and customer service replied so fast and took care of me. Will definitely order from them again.

29 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

It’s wonderful to hear that you had a great experience with IUGA. Thanks for being part of our journey!

Betygsatt 5 av 5 stjärnor

Great fit and amazing customer service

Received my order very quickly. These are the ONLY yoga pants that don’t break me out. The flex tight wasn’t quite what I wanted and customer service was prompt and so helpful. Five star all the way.

27 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

Thank you for taking the time to leave us a review. Your satisfaction is our greatest reward.

Betygsatt 5 av 5 stjärnor

Very Happy

Great leggings at an unbeatable price. Fast delivery. And customer service very responsive! I wekt back to buy more.

23 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

We truly appreciate your support—it means the world to our small team!

Betygsatt 5 av 5 stjärnor

Class act company!

Class act company!
Clothing quality is great. Timeliness of delivery from order placement is great. Their customer care department is spectacular! This is the 2nd time I've needed to get a different size garment and both times, instead of the exchanging rigamaroll, this company just sends out my request and allows me to do with the already received garment whatever moves my spirit!
You won't be disappointed ordering from IUGA!

21 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am extremely happy with the IUGA…

I am extremely happy with the IUGA experience. I ordered 5 pairs of leggings. Upon receiving them I loved the look, style, and feel of the leggings. Unfortunately they were a bit too tight. Customer Service sent me the same leggings in the next size up and they are perfect! Can't wait to wear them. I recommend the product and company, you won't be disappointed! Thanks, IUGA

22 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

We're beyond grateful for your review. Customer satisfaction is always our top priority.

Betygsatt 5 av 5 stjärnor

Great Customer Service!

I received my order pretty quickly and was so excited to try everything on. Love the flare leg leggings so those for sure I was keeping. The sports bras were a bit too large so I did need a smaller size and contacted the company. Instead of spending time sending the original sports bras back, they told me to give them away and they immediately got another order prepped to send me the right size. I really do appreciate that as a solution and I do wish more businesses adopt that if it makes financial sense for them.

21 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

It’s wonderful to hear that you had a great experience with IUGA. Thanks for being part of our journey!

Betygsatt 5 av 5 stjärnor

New favorite brand!!

I have seen this brand all over and decided to try.. wow! The quality is awesome and the price is as well! I am an avid gym goer and their clothes pass all the tests - squat proof, comfortable, soft, easy to move in, and flattering. I had a few items in my first order I wanted to exchange and their customer service was fast and so great too! Can't recommend enough. My new favorite brand.

20 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

Thank you for taking the time to leave us a review. Your satisfaction is our greatest reward.

Betygsatt 5 av 5 stjärnor

Best customer service and amazing quality clothing

First of all, I am so impressed with a quality of IUGA sportswear. I think they are even better than the expensive "Lala" brand!
Secondly, I had a problem with my size and customer service was right there to assist. The response to my email was amazingly rapid, and my replacement size will be here within 2 to 4 days.
But most importantly, the price for the quality is amazing! Will definitely be purchasing more, as well as gifts for this Christmas!

18 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I needed a different size and they took…

I needed a different size and they took care of it in no time! Great service, fantastic product! Got two pair and love them both!

3 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

Your positive feedback gives us the motivation to keep raising the bar—thank you!

Betygsatt 5 av 5 stjärnor

Great customer service

I received my order promptly but unfortunately I needed to exchange for larger size… my fault! They responded with a very friendly & helpful reply & not only offered to replace with the next size up but also told me to donate the ones I received even though it was my error! Talk about GREAT customer service! Not to mention the fabric is sooo soft!

14 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your purchase.

Betygsatt 5 av 5 stjärnor

Exceptional company

I was worried about going through email with my exchange and waiting for a response from the company. Very impressed that they responded within 24hours and were very accommodating with my exchange. Very good company and product. Customer services ce was exceptional! Highly recommend

10 november 2025
Omdöme utan inbjudan
Logotyp för IUGA

Svar från IUGA

We're beyond grateful for your review. Customer satisfaction is always our top priority.

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