This company is fantastic!! I purchased 3 items. Shipping was fast, yay!! The items looked great, were buttery soft, but sadly didn’t fit. I emailed customer service and their response was prompt and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 5 bottoms and loved the quality and fit of them but unfortunately 2 of the bottoms were not long enough for me as I am 5’7 and hippy. I requested a return for the 2 items and received a resp... Se mer
Wore my leggings for the first day and absolutely love them!!! Great quality and tight but comfortable fit. Lifting my rear nicely too!😆 I had issue with the wrong size ordered and they took care... Se mer
Företaget har svarat
The customer service on this transaction was amazing! Not being sure of what size to order, it turned out I ordered the wrong size and wanted to exchange my item. I got back to me very quickly and so... Se mer
Företagsinformation
Skrivet av företaget
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
Kontaktuppgifter
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional customer service!
The 2 piece lounge wear suit is so soft and comfortable. The quality is amazing. I purchased 3 items on Black Friday sale and 1 item did not fit me correctly and I emailed about returning the item and received a response very quickly and a gift card to use in the amount of the item that did not work for me. Very happy & impressed with the company. Thank you for your excellent customer service.
Excellent company
Excellent company. Love their products—do warm, so soft, fit great— and their customer service is fantastic. Can’t recommend them enough!!
I need to exchange sizes on a couple…
I need to exchange sizes on a couple items and their customer service was extremely fast and helpful! Very happy with the company and clothing!

Svar från IUGA
Great quality and customer service
This company offers great quality at a good price. I have ordered 4 different pairs of their leggings and I received my order in a timely manner. The style and fit of their leggings are great! They wash and dry well with no issues! Customer service is responsive and answered any questions I had.
Everything I have purchased has been…
Everything I have purchased has been amazing!
The HeatLab fleece lined leggings… ugh, AMAZING!
I recently had a small tear on a pair of pants that arrived.
I sent an email to IUGA and received a reply within 12 hrs., and their customer service was FANTASTIC!!
Thank you, IUGA!
🫶🏽, @mama_getting_fit_ish

Svar från IUGA
Amazing experience!
I had an amazing experience dealing with IUGA customer service. They were prompt to get back to me and resolved my issue immediately. I wanted to exchange a pair of leggings for a different size, and instead of mailing back the wrong size that I ordered, they are sending me the size I want no questions asked. So amazing! Plus the Heat Lab fleece lined leggings are so warm and cozy. I can’t wait to order more clothes from IUGA!!
Amazing customer service!
Great customer service
Great customer service. The easiest exchange I’ve had by far with any company. Love how my leggings fit, love the quality of the leggings and I love the quality and fit of my jacket as well. 100% recommended.

Svar från IUGA
Fast shipping, great product, amazing customer service
Fast shipping, amazing customer service, and a great product. I did my first strength workout with the butter lab leggings and they are the first leggings that didn’t roll down when squatting! I needed to exchange one of the pairs I ordered and customer service replied so fast and took care of me. Will definitely order from them again.

Svar från IUGA
Great fit and amazing customer service
Received my order very quickly. These are the ONLY yoga pants that don’t break me out. The flex tight wasn’t quite what I wanted and customer service was prompt and so helpful. Five star all the way.

Svar från IUGA
Very Happy
Great leggings at an unbeatable price. Fast delivery. And customer service very responsive! I wekt back to buy more.

Svar från IUGA
Class act company!
Class act company!
Clothing quality is great. Timeliness of delivery from order placement is great. Their customer care department is spectacular! This is the 2nd time I've needed to get a different size garment and both times, instead of the exchanging rigamaroll, this company just sends out my request and allows me to do with the already received garment whatever moves my spirit!
You won't be disappointed ordering from IUGA!
I am extremely happy with the IUGA…
I am extremely happy with the IUGA experience. I ordered 5 pairs of leggings. Upon receiving them I loved the look, style, and feel of the leggings. Unfortunately they were a bit too tight. Customer Service sent me the same leggings in the next size up and they are perfect! Can't wait to wear them. I recommend the product and company, you won't be disappointed! Thanks, IUGA

Svar från IUGA
Great Customer Service!
I received my order pretty quickly and was so excited to try everything on. Love the flare leg leggings so those for sure I was keeping. The sports bras were a bit too large so I did need a smaller size and contacted the company. Instead of spending time sending the original sports bras back, they told me to give them away and they immediately got another order prepped to send me the right size. I really do appreciate that as a solution and I do wish more businesses adopt that if it makes financial sense for them.

Svar från IUGA
New favorite brand!!
I have seen this brand all over and decided to try.. wow! The quality is awesome and the price is as well! I am an avid gym goer and their clothes pass all the tests - squat proof, comfortable, soft, easy to move in, and flattering. I had a few items in my first order I wanted to exchange and their customer service was fast and so great too! Can't recommend enough. My new favorite brand.

Svar från IUGA
Best customer service and amazing quality clothing
First of all, I am so impressed with a quality of IUGA sportswear. I think they are even better than the expensive "Lala" brand!
Secondly, I had a problem with my size and customer service was right there to assist. The response to my email was amazingly rapid, and my replacement size will be here within 2 to 4 days.
But most importantly, the price for the quality is amazing! Will definitely be purchasing more, as well as gifts for this Christmas!
I needed a different size and they took…
I needed a different size and they took care of it in no time! Great service, fantastic product! Got two pair and love them both!

Svar från IUGA
Great customer service
I received my order promptly but unfortunately I needed to exchange for larger size… my fault! They responded with a very friendly & helpful reply & not only offered to replace with the next size up but also told me to donate the ones I received even though it was my error! Talk about GREAT customer service! Not to mention the fabric is sooo soft!

Svar från IUGA
Exceptional company
I was worried about going through email with my exchange and waiting for a response from the company. Very impressed that they responded within 24hours and were very accommodating with my exchange. Very good company and product. Customer services ce was exceptional! Highly recommend

Svar från IUGA
Detta är Trustpilot
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