Absolutely fantastic customer service. I opened all my frames that I had ordered, when in different lighting I realised I did not like the colour. This of course voided my possibility to return. The l... Se mer
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För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Wow - an awesome business to buy from . The canvas pictures are incredible (even better in real life) and super fast delivery too . I needed to make a slight change and contacted The House Outfit -... Se mer
Företaget har svarat
Found The House Outfit via Instagram and liked what I sawâŠ.. the problem is that my last 3 experiences with online retailers have been awful. No customer service response, no phone numbers just avoid... Se mer
Företaget har svarat
Absolutely outstanding customer service. First of all I never received the goods even though I received a delivered notification. I contacted the team and they immediately sent me replacements. Once... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At The House Outfit, we have been an online destination with a passion for home fashion since 2016. Over this time, we have helped so many customers to dress their naked walls with our growing collection of over 500 products. All of our home accessories and home wall art have been carefully curated to ensure that you can have the interior space of your dreams!
Kontaktuppgifter
Storbritannien
- thehouseoutfit.com
Ingen aktuell inbjudningshistorik
Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer Àn 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Absolutely fantastic customer service
Absolutely fantastic customer service. I opened all my frames that I had ordered, when in different lighting I realised I did not like the colour. This of course voided my possibility to return. The lady Claire was so so helpful and lovely ! Allowed me to exchange the items out of good will gesture. I just thought this was so kind will recommend this company to anyone and I love my frames !
Absolutely outstanding customerâŠ
Absolutely outstanding customer service. First of all I never received the goods even though I received a delivered notification. I contacted the team and they immediately sent me replacements. Once I received the replacements I had to return them unfortunately they were not the right colour scheme for my daughters decor. The process was simple and I received a full refund within a couple of days. I would also like to add the product was of outstanding quality. I would definitely recommend this company.
I think k I mainly dealt with Claire thank you Claire đ

Svar frÄn The House Outfit
Great customer service, not so great product.
I have came back to update my review following the proactive customer service received. I initially wrote about the poor quality frame received which was unlike what was advertised. That fact still stands but I am super impressed with the proactive approach you took with me and the acknowledgement received. Thank you for resolving this so efficiently, and the updated review reflects that of a local business trying its best.

Svar frÄn The House Outfit
Good quality much better than others IâŠ
Good quality much better than others I have seen .Third time ordering and my item arrived slightly damaged . Claire sorted this straight away and kept in touch . Great customer service

Svar frÄn The House Outfit
Beautiful canvas exceptional quality
Beautiful canvas exceptional quality! Stunning in the kitchen have finished the room off perfectly!!

Svar frÄn The House Outfit
Paid ÂŁ82 for two prints and two frames awful
Paid ÂŁ82 for two prints and two frames, very poor quality prints and frames are rubbish very thin white wood surround, a thin plastic instead of a decent material, flimsy, cheap looking, didnât reply to my email about returning, I would say I would have paid no more than ÂŁ10 for all, cheap tatt, donât bother

Svar frÄn The House Outfit
Lovely print would definitely orderâŠ
Lovely print would definitely order more. Delivery time took longer than normal but with a little nudge, it arrived within a couple of of days after. Would definitely order again.

Svar frÄn The House Outfit
Really easy to find what you want
Really easy to find what you want. I knew what I wanted and had them in my basket and check out. Both really simple to navigate, and pay. I had seen the two photos I wanted. I'd scrolled past everytime not sure to get them, would it be a nightmare ect. But, really glad I got them. Really happy. Thank you.

Svar frÄn The House Outfit
Great prints
Great prints. Small issue with second order but was resolved promptly by a great customer care team.

Svar frÄn The House Outfit
Brilliant Prints
Weâve purchased a couple of prints over the years. Love them. And the staff are brilliant. If youâre after prints, pictures etc then go to The House Outfit.

Svar frÄn The House Outfit
Unfortunately id suggest avoiding
Unfortunately the print was too small for the frame but I didnt realise this until I'd opened it so can't return it. Absolute waste of money as the print was also illegible due to the way it was printed

Svar frÄn The House Outfit
No communication
Placed an order over a week ago, cannot get an update or response when I try to track it. Have emailed customer service several times and nothing

Svar frÄn The House Outfit
Vorsicht, ZollgebĂŒhren fĂŒr Lieferung nach Deutschland
Leider sind die Poster nicht so schön wie im Internet abgebildet. AuĂerdem kamen zu den Versandkosten in Höhe von 25 Euro noch mal 22 Euro ZollgebĂŒhren oben drauf :( fĂŒr diesen Preis hĂ€tte ich sie garantiert nicht bestellt.

Svar frÄn The House Outfit
So gorgeous I reordered the canvas in aâŠ
So gorgeous I reordered the canvas in a larger size!
I then had some issues with delivery and the team in customer services couldnât have been more responsive and helpful.
Great company & gorgeous products.
I am delighted with my canvases
I am delighted with my canvases. They arrived on time and look amazing in my livingroom. I also had an issue which was resolved straight away.
I will be buying more canvases or prints in the future & be recommending to friends and family.
I ordered gorgeous prints from thisâŠ
I ordered gorgeous prints from this company, I had missed my house number from the delivery address so didn't receive my prints as Royal Mail returned them as they were unable to deliver without a house number, I was given a full refund, I reordered and they very kindly refunded my postage as I'd re-ordered them, the customer service from this company is excellent, I would highly recommend this company to friends and family, I am over the moon with my pictures and wouldn't go anywhere else now to buy my prints, cannot recommend this company enough, well done and keep up the good work. Sharon. T.
A good company
This company has the best customer service Iâve ever seen. The second time I purchased from them I did so after a shambolic experience with another company. Whilst the second lot of purchase missed a print - the moment I told them the replacement was in my hand by the weekend. I also got a refund for my inconvenience - then a follow up email. ALSO the prints look good in my home and makes my home feel so calm which is one of their goals. Iâm definitely repurchasing from this company! Please donât change
Fantastic
Quick delivery, good quality print and beautiful styles. Packaged perfectly, canât wait to put it on the wall!
Great experiences
High quality prints, great frames and speedy delivery, this is the second time I have placed an order and both times they re been spot on. Iâll be returning as a customer real soon.
Thank YOU
Donât waste your money!
Was so shocked when I received these prints and frames.
The quality does not match the price tag.
Because the frames are fronted with plastic rather than glass this makes them look cheap and causes the light to bend, preventing you from actually seeing the print.
Donât waste your money. Go to B&M or Temu for the same level of quality

Svar frÄn The House Outfit
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
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