Spoke with Richy Paulson today and arranged a short all-inclusive holiday for me and my partner next month at a bargain price. He was very helpful didn't bombard me allowed me time to make my decision... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was looking for a break away once I finished my dissertation. Eric worked tirelessly for a couple of months in advance to find me a great deal. I'm now booked & Eric always remembers my specificatio... Se mer
Företaget har svarat
I made my booking with a deposit a month ago & was concerned when I was unable to get through on the telephone number provided to pay the balance. This was resolved 10 minutes later when I spoke with... Se mer
I will always use this company from now on to book our holidays! Thank you so much Ash, who was brilliant from beginning to end, and patiently helped us to get the exact holiday we were struggling t... Se mer
Företagsinformation
Skrivet av företaget
With the teams of holiday experts, our all packages are designed from budget to the luxury holidays. No matter with your small budget we put our best efforts to make your holiday alive. We have covered limited destinations with full controllable and customizable possibility where you will have quality and best hospitality during holidays. In fact, if any issues with services during holiday then we able enough to provide the best possible solution in 24 hrs time.
Kontaktuppgifter
24 Market Square, UK HP11ER, Hemel Hempstead, Storbritannien
- 02033949680
- contact@theholidaymasters.co.uk
- theholidaymasters.co.uk
4,3
Utmärkt
80 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Positive review
Ash was very helpful and patient with our requests! We were on budget for a short break to feel some winter sun! Would recommend booking a holiday with holiday masters
28 oktober 2025
Omdöme utan inbjudan
Jackson very good man 🙌 understanding &…
Jackson very good man 🙌 understanding & helpful. Listens and delivers
28 oktober 2025
Omdöme utan inbjudan
What a relief
We wanted to visit relatives who were on holiday, as a surprise and take a break ourselves. Unfortunately, we found that we couldn’t afford the amount required, what with baggage, seats, transfers, room, etc., we spend days looking over holiday sites. Then we saw a notification for “The Holiday Masters” and called up to speak to a lovely man called Jackson. He was brilliant and spent a good deal of time booking us into a lovely hotel we had found, close to our relatives. We had loads of questions and were a little dubious at first, but then Jackson confirmed, via WhatsApp, the company’s ATOL protection number, which all checked out. Having fixed the dates and requirements we needed, we agreed on a holiday with Jackson. We even got a Double Deluxe room, with balcony, overlooking the swimming pool. I think we were quite hard work, but he got us such a good deal, with which we were delighted. Payment was made and again via WhatsApp, we received the flights vouchers, the hotel voucher and the transfer vouchers, plus advice of baggage allowance agreed. These arrived very quickly.
Jackson certainly made our day and saved us an awful lot of gut churning problems, especially in respect of finances and trying to put things together to make the package we were hoping for. We booked EasyJet flights and now have an app for EasyJet, which has confirmed all of our booking details. From that we can check-in etc.
We are more than happy.
Thanks Jackson.
23 oktober 2025
Omdöme utan inbjudan
Great customer service from Ash
Just booked a holiday with Ash today and he was really helpful, made the entire process easy and no bother. Would 100% reccomend this company as the customer service is 10/10.
19 oktober 2025
Omdöme utan inbjudan
Spoke to Jackson 5 to book my holiday
Spoke to Jackson 5 to book my holiday, he was amazing found me the best hotel and holiday for my family and at a very good price! Jackson made sure I had everything done and sent me the confirmation straight away I would definitely recommend speaking to this gentleman and this company they do an amazing job thank you again Jackson your amazing 🤩
14 oktober 2025
Omdöme utan inbjudan
Jackson wss a brilliant help with my booking i could not have done it with out his help. I highly recommend him and thsnk him for all he done for me.
Jackson was so helpful could not have done it with out his help. Thank you do so much Jackson really appreciate the help and patience you had with me.
14 oktober 2025
Omdöme utan inbjudan
Booking experience review with Jackson
Today I booked my first holiday with this company
Jackson was amazing start to finish
Only one issue was he didn’t mention until after I had paid for my flight that there’s an additional €20 per head charge I think he called it ATOL
In fairness as I hadn’t been aware he reduced this to €10
We haven’t had our holiday yet so this review is only about my booking experience and the very fair cost of the holiday
I am hopeful that our holiday will be perfect
12 oktober 2025
Omdöme utan inbjudan
We had the smoothest experience with…
We had the smoothest experience with Jackson5. He answered all our questions quickly and got us booked up with no hassle and no fuss at all very good rate. Would recommend highly 5 stars from us 👍
1 oktober 2025
Omdöme utan inbjudan
Nigel from holiday masters was very…
Nigel from holiday masters was very helpful in getting me a good deal also put in for a room with balcony ,thx nigel Good service very attentive thankyou once again Nigel
29 september 2025
Omdöme utan inbjudan
Excellent service from Jackson
Excellent service from Jackson, very helpful 👏
26 september 2025
Omdöme utan inbjudan
Happy
Eric was really helpful and quick
It’s always a little harder and slower to book online, and i find it more confusion but Eric has been so friendly and helpful and got me a great holiday booked, and it didn’t take too long! Thank you
3 september 2025
Omdöme utan inbjudan
I was looking for a break away once I…
I was looking for a break away once I finished my dissertation. Eric worked tirelessly for a couple of months in advance to find me a great deal. I'm now booked & Eric always remembers my specifications making the search & booking processes stress free. I tell him where I'd like to go & leave the rest up to him. He NEVER disappoints. I will only ever book holidays with Eric...he's superb.
29 augusti 2025
Omdöme utan inbjudan
Svar från The Holiday Masters
Dear Jinae di Nisci
Amazing feedback!
We're elated to hear that you've had such a positive experience with Eric.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards,
Theholidaymasters.co.uk
Excellent service from Eric
Excellent service from Eric, many thanks
11 augusti 2025
Omdöme utan inbjudan
Svar från The Holiday Masters
Dear Shirley,
Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time.
Regards,
Theholidaymasters.co.uk
Eric was really kind& helpful
8 augusti 2025
Omdöme utan inbjudan
Svar från The Holiday Masters
Dear Elisha,
Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time.
Regards,
Theholidaymasters.co.uk
Last minute getaway
Booked a last minute holiday and the lovely Dexter talked me through the whole booking. Very patient & professional & polite.
3 augusti 2025
Omdöme utan inbjudan
Svar från The Holiday Masters
Dear TeeGee,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
Theholidaymasters.co.uk
Just bought a holiday off of dexter…
Just bought a holiday off of dexter couldn't of been happier to help & Al defo be going back
21 juli 2025
Omdöme utan inbjudan
Not good says a total price then…
Not good says a total price then charges you extra £52 a person for fees with out telling you
16 juli 2025
Omdöme utan inbjudan
Svar från The Holiday Masters
Dear Anon,
We sincerely regret the inconvenience you have experienced. Kindly provide us with more details by contacting info@theholidaymasters.co.uk so that we can thoroughly investigate the matter and offer you an appropriate resolution. Rest assured, we are committed to assisting you further once we receive the necessary information regarding your issue.
Regards
TheHolidayMasters
Great Weekend stay in a fabulous cottage
Fabulous great property in a great village, orford village was beautiful with quaint bakery. Would recommend this area and the holiday masters too.😉
12 april 2025
Omdöme utan inbjudan
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