The Flight Makers Omdömen 1 252

Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness

Sol Garcia was excellent, but an incredible service, thank you.

We were having trouble with the website getting what we needed…so we called and talked with Haskel. He was extremely helpful in booking our flights and answering all our questions. We are looking forward to a wonderful trip now in March.

Haskel provided exceptional service pointing us in the right direction with a refund due to a flight cancellation over the Christmas holidays! He was polite, knowledgeable and patient, all exceptional qualities in customer service.

We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could not make the flight.

The Agent named " Haskel " was very patient and help us with a positive result.

Everything was arranged extremely well by Haskel.
All questions from me were answered politely and in depth.
It was all well taken care of. Thank you very much. Beyond the essentials.

Zane was first rate, very very knowledgeable and helpful. Put my mind at ease. Feel like I have made a friend to help me with travel. Highest recommendation

Brian is a life saver. He made sure we were able to get tickets after our flight got canceled. He was very patient and tue entire experience was very intuitive.

Freddy Smith was the name of the agent who helped us. He was extremely kind, helpful, and thorough. He went through multiple options to help us with our problem and proposed the best and most affordable option.

Very patient and waited while we ask 1,000. 00 questions !!

Needed to change a booked Delta flight. Delta assigns their customer service to this company. It was difficult to understand the agent. He made a couple mistakes. We wanted the change to be exactly like the 1 we canceled which would be delta confort+ ... he booked comfort. I had to go in later and correct. Now he says he forgot to send a confirmation email... I'm hesitant to comply...as after I gave him our credit card number... within 4 days it was hacked and hundreds of dollar's were charged. Suspicious.

Spectacular professionalism and patience on Lenny's part in booking us two tickets from CJB to SLC! Lenny, thank you very much for your meticulous care to detail at every step! It meant a lot to both my husband and I to interact with you this evening and to complete flight reservations. Stay blessed! Thank you!

Abby was very patient with me.

Very friendly, patient and easy to understand

Good customer service, knowledgeable
Willing to help the customer achieve the best service available.

The site was fairly easy to maneuver through. But what really made the experience better was the agent Mr.Abby Ford. Mr.Abby walked me through each step of the process with precision and patience. Making sure each step was understandable which made me comfortable with each decision that he made. He was also respectful and courteous throughout the entire time. Thanks Mr.ABBY FORD for a wonderful experience!!

The representative did his best to resolve my dilemna

Haskel was very helpful in helping me to change my ticket. His patient is out of this world. I hope to always have Haskel for assistance in booking my flight. Thank you again Haskel!

Haskel and Lenny
Haskel helped my daughter get a refund because she put in the wrong date We felt he went out of his way to help us. He had to call the hotel and get the confirmation to do the refund. He made our experience enjoyable.
I had another issue on 7/21. I called and was hung up on 2 times. I called back and talked to Lenny. Lenny guided me through the process and stayed on the phone until everything was resolved. He had so much patience with me.
Both gentlemen were just Awsome and made our experience pleasant.