Theholidaymasters Omdömen 69

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was onl... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the... Se mer

Betygsatt 5 av 5 stjärnor

Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had differen... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far. When I called, Prince (that is his na... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

69 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Please avoid these ones like the…

Please avoid these ones like the plague!! Asked and asked for the final price but when I finally got it the price was double that I was expecting!! Have had to freeze my card and get my money back that I had already paid to them !!

21 mars 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Darren,
We sincerely apologize for the inconvenience caused. Kindly share more details at bookings@theholidaymasters.com, so we can review your concern and work towards a resolution. Rest assured, we’ll be able to assist you further once we receive more information about your experience.

Regards,
TheHolidayMasters

Betygsatt 5 av 5 stjärnor

Booking made easy.

Booking our holiday was very easy. Vicky our agent was very helpful and friendly in giving all the information we needed to make the booking easy. He was informative, and very helpful. He gave us the confidence that we have a booked a very exciting holiday.

22 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very professional, and thorough

Was a very thorough investigation, to get me the best accommodation for my needs , and circumstances.
NO rushing, and explained the process.
Thank you to Prince, the consultant

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wanted a cheap 4* all inclusive…

I wanted a cheap 4* all inclusive holiday and it was great, good flights and lovely hotel in the area I wanted and a lot cheaper than I could find on the internet
Ricky paulson did a great job

8 februari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Derek Lovatt,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you so much for your feedback!

Regards,
Theholidaymasters.

Betygsatt 5 av 5 stjärnor

Just booked my holiday

Just booked my holiday with Holiday Masters. Prince was quick and explained everything very clearly. Definitely recommend and would not hesitate to use them again

8 februari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Tony Richards,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters.

Betygsatt 1 av 5 stjärnor

Avoid

This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was only flight booked, then hotel not available, try sell me a different hotel in a different resort, which was £169 more expensive than original & when I refused, agent got so nasty. Tried charging me an additional £69 per person, booking fee. My saving grace was flight booked directly with airline. But even up until departure he was treatening to cancel my flights. We were heading to airport not sure if we were going to get on our flight or not.

19 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Kathleen,
We sincerely apologize for the inconvenience caused. Kindly share more details at bookings@theholidaymasters.com
so we can review the matter and assist you with an appropriate resolution. We assure you of our full support once we receive the necessary information regarding your experience.

Regards,
TheHolidayMasters

Betygsatt 5 av 5 stjärnor

My holiday rep was very helpful and…

My holiday rep was very helpful and professional and eased me through the booking of my holiday..

4 februari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Stephen Richmond,

We are happy we could help you out today.
Thanks for being our customer. 😊

Regards,
Theholidaymasters.

Betygsatt 5 av 5 stjärnor

Vicky was amazing with helping and…

Vicky was amazing with helping and getting everything sorted with flights hotle , definitely be booking with the holiday masters again

2 februari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Chris Bamford,

Thank you for your amazing feedback.
Our agent Vicky is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Theholidaymasters.

Betygsatt 4 av 5 stjärnor

Easy in the end to book my holiday with…

Easy in the end to book my holiday with vicky who was helpful even though I didn't get the one I wanted im still going away.

1 februari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Mrs Peploe,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
theholidaymasters.

Betygsatt 5 av 5 stjärnor

Vickey was very helpful

Vickey was very helpful

23 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Dale Eagland.

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Pcmtravels.

Betygsatt 5 av 5 stjärnor

Excellent service from Richy

Excellent service from Richy - all aspects of my holiday were carefully considered and thought of even down to my flight time requests - I had numerous quotes and nothing was too much trouble thank you for your expertise and helping me with what I was looking for 🤩

22 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Mr.Willians,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you so much for your feedback!

Regards,
Pcmtravels.

Betygsatt 4 av 5 stjärnor

I spoke on live chat first then he…

I spoke on live chat first then he emailed me , he found me a good price for my city break thanks prince Carter

20 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Danniela corser,

Amazing feedback

We're elated to hear that you've had such a positive experience with Prince Carter.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Pcmtravels.

Betygsatt 5 av 5 stjärnor

Customer Service is perfect

Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far.

When I called, Prince (that is his name) answered and was extremely helpful, honest, and knowledgeable. He gave very good advice tailored to my situation and recommended several destinations that suited my needs.

He can also design a complete holiday package, which made the whole process very easy and stress-free.

18 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Dr.mustafa Alrubaye,

Thank you for your amazing feedback.
Our agent Prince is always super cooperative and clear.
We are so glad you like his work! We’ll pass along the kind words.

Regards,
Pcmtravels.

Betygsatt 5 av 5 stjärnor

I dealt with Prince and he was really…

I dealt with Prince and he was really helpful with booking a holiday for my family as there was 14 of us. I highly recommend The holiday masters and go through prince as he is the guy that will sort you out nothing was to much trouble and he made the whole process nice and easy. Thank you Prince for all the help.

14 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Suraj singh,

Amazing feedback

We're elated to hear that you've had such a positive experience with Prince .
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.

Regards,
Theholidaymasters.

Betygsatt 5 av 5 stjärnor

Amazing service from Prince Carter

Amazing service from Prince Carter, helping me find the most efficient way to travel with all the perks! Would recommend

13 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Leon Johnson,

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.
Hope to see you again.

Regards,
Theholidaymasters.

Betygsatt 5 av 5 stjärnor

BALI BABES

Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had different pay periods and due date was not coincide with pay dates. We received all of our information for trip - transportation, flight confirmation, hotel’s information and excursions once trip was paid in full. Will do business again. Thank you Mathew

6 januari 2026
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Mrs. Jordan,

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters.

Betygsatt 4 av 5 stjärnor

Kind

Jordan Vincent who assisted me with my booking was polite and helpful.

3 december 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Demetria

Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.

Regards,
Theholidaymasters

Betygsatt 5 av 5 stjärnor

Thank you so much Bill!!

Thank you so much Bill!!! You have been very helpful throughout this entire trip. You had made this hassle free and had really good time being my first solo trip. I would certainly recommend to my friends.
My pleasure working with you!!

25 november 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Sujatha

Thank you for your review!
We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.
Hope to see you again.

Regards,
Theholidaymasters

Betygsatt 5 av 5 stjärnor

Great service Great price

I didn't know where to go or how long for... Nigel was very patient and always professional... Im not sure i would have managed to get to booking the trip if it wasn't for his help

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Theholidaymasters

Svar från Theholidaymasters

Dear Angus Mackay.

Thank you for your review!

We appreciate that you decided to write a review of our services and we are looking forward to serving your travel needs again in future.

Hope to see you again.

Regards,
Theholidaymasters.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer