The Bicycle Lounge Omdömen 

280
TrustScore 5 av 5

5,0

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Nothing is ever straight forward with me. However, Matt and the team really went out of their way to make sure everything was spot on with my new bike. The challenge of swapping my group set over wasn... Se mer

Betygsatt 5 av 5 stjärnor

Came to Matt for a bike fit (bike was purchased elsewhere). I had been experiencing some pain and numbness in my hands and feet. We needed some extra parts for the bike to help with the fit which requ... Se mer

Betygsatt 5 av 5 stjärnor

I was having some pain on the bike and Matt was recommended by a friend. I was a little skeptical as I've riden bikes for 50 years. After a short visit, relaxed conversation and some minor tweaks, I w... Se mer

Betygsatt 5 av 5 stjärnor

Just picked up my second Wilier endurance bike from The Bicycle Lounge. From the moment you walk into the shop Matt and the team make you feel most welcome and provide professional advice on al... Se mer

Företagsinformation

  1. Cykelaffär
  2. Butik med cykeltillbehör

Skrivet av företaget

The Bicycle Lounge concept has always been the main vision for Matt Middleton (Owner) “My aim is to provide everything to do with the bicycle, from advice, bike fitting, components and clothing, to repairing a puncture on a Monday morning.” After working in the family business for over 20 years (Harry Middleton Cycles) Matt decided to set up The Bicycle Lounge in 2012, he wanted to give cyclists the best selection of products, the best value and the best service in the industry, fuelled by the need to give every customer that personal touch and experience, which we feel here at The Bicycle Lounge the industry has been missing.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

280 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(280)

64 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

I’ve just purchased a Pinarello F5 from the bicycle lounge i received an excellent service from start to finish including a bike fit and advice regarding the best size and set up for me , a big thank you to Matt and the team there great people to deal with 👍
Harry

26 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Buying From a True Independent Bike Shop Still Matters

After looking at bikes from some of the larger discount retailers, it became obvious very quickly, you can end up feeling like just another number. There didn’t seem to be much interest in answering detailed questions or helping personalise a bike to suit the rider properly.

That’s why dealing with The Bicycle Lounge has been such a refreshing experience.

What really stands out is the knowledge and passion that Matt Middleton brings. This is someone who has spent most of his life deeply involved in the racing scene, and that experience genuinely shows in the level of advice and attention you receive.

Buying a high-end race bike is a big investment, and having somebody who is willing to spend time discussing setup, fit, components, riding style, and personal preferences makes a massive difference. The whole experience feels personal rather than transactional.

There’s also something important about supporting a small independent cycling shop run by somebody who truly lives and breathes the sport. You simply don’t get the same level of care, enthusiasm, and genuine customer service from large warehouse-style dealers.

If you value expert advice, personal service, and dealing with people who are genuinely passionate about cycling, I’d highly recommend The Bicycle Lounge.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, great staff, amazing shop with great range of top spec bikes. Handover/bike fit process was really good, nothing was too much trouble. Thanks to Shaun and `Matt. Top guys.

2 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What can I say about Matt and his team…

What can I say about Matt and his team at the Bicycle Lounge, apart from fantastic. From my first visit to the shop in September until I picked up my Pinarello Dogma F in April , the hole experience has been brilliant.
Matt couldn't do enough for me, the advice and guidance he gave was invaluable.
I can't recommend the Bicycle Lounge enough.

13 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Local Bike Shop

Good selection of high end bikes. Excellent service and support. Very pleasant shop with great staff and local parking. Not local to where I live but worth the trip to buy my new bike.

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just bought a Pinarello F5

Just bought a Pinarello F5.
Fantastic customer service from the first second I walked into the store. A big thankyou to Sean who spent an hour or so advising me on my options, and talking me through the whole purchasing process. Such a friendly and knowledgeable bloke. Thanks Sean for all your help.

2 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The kindest people

The kindest people, so friendly and helpful when it comes to bikes. They want you to be the most comfortable on your bike and will listen to you and support you to get there.

18 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb shop

Superb shop, excellent quality bikes in display and the advice and service I had from starting my search to collecting my new bike was excellent.

Matt is a great guy and I would highly recommend his business.

13 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A true ‘Specialist’ in their field with decades of experience in cycling..

This is my fourth bike from Matt over the years. The overall service, the quality of workmanship, the attention to detail and the passion Matt and the team provide is simply unrivalled.

There is nothing they don’t think of with absolute detail; from the first meeting to discuss bike options, right through to handing over my new bike and ensuring I’m fully equipped with all the key information needed to understand all about my new bike and how to look after it. And they make amazing coffee!

A true ‘specialist’ in their field with decades of experience in cycling. Thank you Matt and The Bicycle Lounge team!

6 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Bicycle Lounge Ormskirk- Excellent

I found purchasing a new bike from the Bicycle Lounge to be an excellent experience, the staff are courteous, knowledgeable and professional. It was easy to do business with a shop selling quality products whilst providing an excellent experience from first contact through to delivery and post delivery support.

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New Pinarello Dogma F

Over the moon after my first ride on my new Pinarello Dogma F bought from The Bicycle Lounge in Ormskirk via Matt. The whole start to finish of the order went smoothly and can’t recommend them highly enough. 👍🏻

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just bought a bike from The Bicycle…

Just bought a bike from The Bicycle Lounge and i am over the moon with the attention and service i got from the staff. They took the time to measure me and make sure the bike was the correct size then fitted it to my spec. A truly professional outfit and a brilliant experience,thanks.

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service above and beyond expectations

Went the extra mile to make sure I found a part for my bike build. They found a spare in their workshop they had for a different brand of bike but took time to measure it and send me pics to make sure it would fit. From first phone call, communication was excellent. I did phone another bike shop before contacting The Bike Lounge but they did not seem interested at all. The Bicycle Lounge appeared really keen to make sure I got the part needed for my bike and that makes a massive difference. Thank you.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, above and beyond to be honest which you don’t see much these days. Will definitely go out of my way to deal with them again.

24 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Bike shop

Can’t fault them.Matt and his team are great to deal with.Matt’s advice was great.
He took the time to make sure that I was buying the right bike for me.
Great service can’t recommend him enough.
Worth a visit.
Very happy customer 😊

19 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just bought a Pinarello Dogma F from…

Just bought a Pinarello Dogma F from Matt and the team at TBL. Really helpful; great advice, and went out of the way to make sure it came in within budget and that I was all set up correctly once it arrived. Good collection of high and mid end bikes in store to see too if you just want to browse initially. Highly recommend.

10 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb customer service tailored to you…

Superb customer service tailored to you as an individual. The process of bike fit and bike set up before you take it away is relaxed and friendly and the team are hugely knowledgeable about every aspect. Matt takes great care to get things just right through his attention to detail.

A top experience from start to finish and I have no doubt the aftercare will be just as supportive.

I can highly recommend Matt and his team.

19 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The shop has a great selection of bikes…


The shop has a great selection of bikes for all price ranges
Well worth a visit
I dealt with Matt from start to finish
Great to deal with and very knowledgeable
The bike fit with the purchase is well worth the time.
We all get caught up with internet orders its good to have a face to face chat and have someones experienced input

26 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service all round

The service from Matt and the team was exceptional. From initial discussions, bike fit and finalising the spec, I felt like they genuinely wanted to put me on the right bike and set it up right for me. Can't fault anything, would definitely recommend.

21 februari 2026
Omdöme utan inbjudan

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