The Bicycle Lounge Omdömen 

280
TrustScore 5 av 5

5,0

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Nothing is ever straight forward with me. However, Matt and the team really went out of their way to make sure everything was spot on with my new bike. The challenge of swapping my group set over wasn... Se mer

Betygsatt 5 av 5 stjärnor

Came to Matt for a bike fit (bike was purchased elsewhere). I had been experiencing some pain and numbness in my hands and feet. We needed some extra parts for the bike to help with the fit which requ... Se mer

Betygsatt 5 av 5 stjärnor

I was having some pain on the bike and Matt was recommended by a friend. I was a little skeptical as I've riden bikes for 50 years. After a short visit, relaxed conversation and some minor tweaks, I w... Se mer

Betygsatt 5 av 5 stjärnor

Just picked up my second Wilier endurance bike from The Bicycle Lounge. From the moment you walk into the shop Matt and the team make you feel most welcome and provide professional advice on al... Se mer

Företagsinformation

  1. Cykelaffär
  2. Butik med cykeltillbehör

Skrivet av företaget

The Bicycle Lounge concept has always been the main vision for Matt Middleton (Owner) “My aim is to provide everything to do with the bicycle, from advice, bike fitting, components and clothing, to repairing a puncture on a Monday morning.” After working in the family business for over 20 years (Harry Middleton Cycles) Matt decided to set up The Bicycle Lounge in 2012, he wanted to give cyclists the best selection of products, the best value and the best service in the industry, fuelled by the need to give every customer that personal touch and experience, which we feel here at The Bicycle Lounge the industry has been missing.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

280 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(280)

65 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

First time cycling …

Very helpful I am new to cycling explained best type of bike would suit my needs bike fit was also very good changed a lot of bike set up to my measurements very good service

29 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great range and staff

Great range of bikes with very knowledgeable staff. Great pre sale and after sale service. Staff get to know you and your requirements to narrow down the choices to the bikes that work best for you. Very happy with my new S5!

1 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing! I recently ordered a Bianchi bike from the Bicycle Lounge. I can't recommend this shop highly enough! The communication and service from staff and owner was excellent, and my bike is awesome.

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased fully online. A++++ Service. The folks are pros!

I bought a bike from these guys using a cycle scheme voucher. They worked with me to sort it out (Halford's scheme is terrible), and put the bike on hold for me while I waited for the voucher to come through (Halford's scheme is terrible). Shipping was super efficient. After you buy they put the bike through the shop and have a mechanic go over it before they ship. They shipped it tracked. It arrived on schedule. The bike was packed as if it were a human child. Everything was padded, nothing left to chance. It could have fallen off of a truck and not sustained any damage the packing was so diligent! It arrived with a checklist of the items they checked before it shipped.

As I was putting the bike together I made a dumb mistake and did some cosmetic damage, but I didn't know why. I called them and they were incredibly helpful and empathetic. I sent them photos and they rang me back within 10 mins and told me where I went wrong and how to fix it. I was hesitant to buy a bike online from a shop outside of my local area, but the other TP reviews were spot on and my interaction with them was absolutely top notch professional.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bike Fit

I went for a Bike Fit at the Bicycle lounge and it was excellent . I had previously had a bike fit done when I bought the bike but I had always had a niggling doubt in my mind whether I had got the right frame size as on the size charts i was in between sizes. Matt confirmed that the bike frame size I had was the right size for me and then made some alterations to my set up from the measurements he took. My saddle height went up and a longer stem was fitted to the bike. I was really happy with the bike fit , the time slot allocated was perfect and the Fit was not rushed at all. A couple of days after the Bike fit I went on my 1st ride and I could notice that the changes made were massively beneficial to my cycling. The only regret I have is not getting this bike fit done earlier. I would highly recommend get a bike fit done here.

10 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Experience!

I’ve just purchased an Enigma Elan from the Bicycle Lounge. The whole process was faultless from start to finish. Dealing with Matt was an absolute pleasure, his knowledge and guidance was invaluable and reassuring on bike choice. I could have chosen a closer shop to Oxford and to Enigma themselves but whole experience was worth it.
I can’t recommend Matt and his team highly enough, I will definitely be using them again.

19 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Bike Shop in the North West

Bought a new Pinerrallo X from the bicycle lounge, the whole team (Tay ,Shaun,Matt ) were so friendly and helpful.
The communication was brilliant via emails and WhatsApp.

I would definitely say, this is one of the best bike shops in the North West. Worth a visit .. Thanks to all of you for the positive experience.

The bike is amazing 🤩🤩🤩🤩

6 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My bike purchase

My recent visit to the shop was very pleasant, all the staff were friendly and helpful. I had my bike fit with Shaun and later Matt who made the final adjustments. I would definitely recommend visiting the bicycle Lounge.

10 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Chapeau

Excellent customer experience delivered by Matt & the team. Visited the store for my first ever road bike & the process was seamless from start to finish. All of my requirements were discussed, my dream bike was received promptly & two fittings were carried out both in advance & when the bike arrived to ensure the optimal fit. Faultless service & I would highly recommend for all your cycling needs.

3 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dream bike fantastic service

Just got my third bike from the shop.This time my dream bike and I couldn’t be happier with it. Fantastic service from Matt and the lads at the shop couldn’t recommend highly enough👍

14 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a bike fit with Matt at the…

I had a bike fit with Matt at the bicycle lounge, it took around one hour 40 minutes. I found the changes made to my bike and the help and guidance shared by Matt very helpful. I can fully recommend the experience, money well spent.

28 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

This the fifth bike that I have purchased from the Bicycle Lounge and that speaks volumes. Matt and the team provide an excellent service and are very friendly and professional.

6 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Best

Quite simply, The Bicycle Lounge is the best bike shop around and is always worth the journey to get there. Whether you are buying a new machine, wanting a reliable service or repair for your current steed this is the place to come. No ifs, no buts, simply the best!

6 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First Class Service

Great service from the best bike shop I’ve been in. More of a personal service than the branded stores and a deep knowledge of the products available.
I hadn’t bought a new bike from them for 11 years and don’t regret it at all. The bike is well put together and was ready to ride straight away despite it being a bespoke build.
Great coffee too!

26 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From selecting the right bike........

From selecting the right bike, ordering, build and bike fit to riding away, Matt and team were amazing, outstanding service as always. This is my fourth bike purchase from The Bicycle Lounge. If you're looking for a new bike and proper after sales service then this is the go to shop. Rest assured Matt will not sell you a bike if it is not right for you, but he will sell you a bike 😉

24 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service from Matt and the…

Excellent service from Matt and the team. I needed a competent bike fit carrying out as I was suffering from a pain in my knee, Matt carried this out and gave me the correct measurements I needed. Excellent service from the team and no more knee pain. Also will be back for the a new winter bike...

13 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Faultless service from Matt and the team. Everyone created a super relaxed environment, Matt was really helpful talking me through everything and an all round top bloke. The fit is great value for money, I've been so much more comfortable on my bike since getting it done. Can't recommend visiting enough!

17 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks to Matt and the team for a 1st…

Thanks to Matt and the team for a 1st class experience when having a bike fit/purchase.
This service is second to none,Matt talked me through everything from start to finish and I would recommend the Bicycle Lounge to anyone wishing to have anything bike related done.
Well done team.

23 april 2025
Omdöme utan inbjudan

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