Ordered the bike on the Wednesday... I asked if they could process and ship for next day delivery as wanted it for the easter weekend.. They did and i received the bike by lunchtime the next day.. T... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of bikes and accessories. Easy website to navigate plus you get loyalty points that convert to money off your next purchase. Delivery was excellent, all delivered within days, securely an... Se mer
Företaget har svarat
Recently opted for an ebike, which I bought online but the service was second to none when I went to collect it. Liam took all the time I needed to go through the features and nothing was too much... Se mer
Företaget har svarat
Great company to deal with . we bought two Trek electric bikes from them in 2020 at an excellent price. also some bicycle products recently at discount prices
Företagsinformation
Skrivet av företaget
Team Cycles is a cycling retailer with stores in Gateshead and Kielder Forest, alongside a fully stocked online shop. We offer a wide selection of bikes, cycling clothing, accessories, and parts to cater to riders of all abilities, from casual cyclists to serious enthusiasts. Our workshop and servicing team provides expert maintenance and repairs, ensuring every bike performs at its best. From routine tune-ups to full overhauls, we use the latest tools and techniques to keep your ride smooth, safe, and reliable. Whether it’s a minor adjustment or a complete servicing, our skilled technicians deliver fast, professional service. For those looking to explore without committing to a purchase, our bike hire service is perfect. We offer a wide range of hire bikes for road, trail, and mountain cycling, tailored to suit different skill levels. To make travel stress-free, we also provide travel case hire, so you can safely transport your bike anywhere in the world! With a focus on quality, expertise, and convenience, Team Cycles is your one-stop destination for cycling gear, advice, and support, online or in-store.
Kontaktuppgifter
Studio 11b The Big Yellow Building,, NE11 0NF, Team Valley Trading Estate, Storbritannien
- 01913001590
- sales@teamcycles.org
- teamcycles.com
4,8
Utmärkt
827 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt delivery and easy return process…
Prompt delivery and easy return process when the new helmet I ordered did not fit.
8 april 2026
Quick delivery
Ordered the bike on the Wednesday... I asked if they could process and ship for next day delivery as wanted it for the easter weekend.. They did and i received the bike by lunchtime the next day.. That let me have the whole bank holiday weekend enjoying the bike.
Great service and responsive to emails/communications
8 april 2026
No sizing information for Cube shoes…
No sizing information for Cube shoes meant I selected the wrong size as they have non-standard sizing. No response to my email request for refund after 4 days. Have now returned the item with a returns form enclosed and crossing my fingers for a refund in due course.
15 april 2026
Clear guidance on the product and the…
Clear guidance on the product and the process of using cyclescheme voucher, products arrived as described, timeously and in excellent condition.
8 april 2026
Easy to deal and any problems solved in…
Easy to deal and any problems solved in a jiffy
Superb from team cycles
14 april 2026
Competitive pricing and swift delivery…
Competitive pricing and swift delivery service.
8 december 2025
great service
Very good service dispatched fast and very secure. Highly recommend and would purchase from again
7 april 2026
Speedy delivery
7 april 2026
Great company to deal with
Great company to deal with . we bought two Trek electric bikes from them in 2020 at an excellent price.
also some bicycle products recently at discount prices
14 april 2026
Good price and excellent delivery 👍
13 april 2026
Fast delivery and a happy little boy
6 april 2026
Sent an email with issues syncing phone…
Sent an email with issues syncing phone with product,as potential faulty,sorted through manufacturer,but not even confirmed email or response 😕
10 februari 2026
Very fast service and great price
Very fast service and great price. Good information regarding delivery time etc.
11 april 2026
Great service
11 april 2026
Variation in Price
I would not even give this company one star. I took my bike in for repair and they gave me a cost of £150 when i went back to pick it up the cost was £250 they had not even contacted me to inform me of the price change otherwise I would not of let them continue with the repairs. Then they have the nerve to offer me £1.50 off my next repair they are having a laugh
17 januari 2026
Svar från Team Cycles
Thank you for your feedback, Dennis.
It appears this review relates to work carried out some time ago, as our last contact with you was in October 2025, around six months ago. According to our records, we quoted £150 plus the cost of parts for the job, so it seems there may have been some miscommunication on both sides.
We also carried out additional repairs for you at no charge to ensure you were fully satisfied, which is why we were a little surprised to see this review 6 months after the work was completed and after we had provided further assistance.
I will remove your loyalty rewards account now and make sure you do not recieve any further communication like that from us again.
If you require any further support, please don’t hesitate to contact us via email at sales@teamcycles.org
Thank you Team cycles
Svar från Team Cycles
Thank you for the excellent feedback !
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.