Adquirí un ratón ergonómico en Amazon que al poco tiempo me dio problemas el bluetooth. Después de enviarles varias pruebas donde se veía perfectamente lo raro del problema, me enviaron un nuevo produ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Se mer
My doorbell stopped working after 21 months I contacted company enquiring a replacement part. There response was quick and helpful and I received a complete new doorbell all within a week. MIA was exc... Se mer
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Se mer
Företagsinformation
Skrivet av företaget
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Kontaktuppgifter
Storbritannien
- tecknet.co.uk
Ingen aktuell inbjudningshistorik
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Excellent Service for a very good product
I purchased two Technet wireless lamps on Amazon and, finding them to be excellent, I purchased four more. Unfortunately, one of the four didn't work. Technet's technical support team assisted me quickly, providing troubleshooting information, and once they identified the production batch, they sent me two complimentary lamps. Upon receipt, they worked perfectly. Excellent and fast service, as well as an excellent product.
Excellent mouse and flawless customer service
I bought two mice from this seller. One arrived with a defect, but after I contacted customer service they promptly sent a replacement that works perfectly. The team was friendly and attentive, and they handled the issue with care. Highly recommended.
Very good customer service!
Very good customer service!! I have contacted them about a wireless door Bell that I offered to a friend and which didn’t work properly and they have been very responsive. Got an answer quickly from Ella and she was very helpful.
She helped me to try and find the problem and when we concluded that it could not be fixed, she send me a new product. It arrived very quick and is working well!
So I can absolutely recommend
Technet a positive company!
I bought a Technet wireless bell from Amazon 10 months ago. One of the receiver regularly failed so I got in touch with the after sale support team. Ella responded within 8 hours and took me through the whole process of replacing the faulty product. She was extremely polite, professional and attentive. I received the replacement yesterday and am very pleasantly surprised with the whole positive experience. Amazon had no information for warranty replacement but just going to the Technet website I was able to get a replacement. This experience has given me confidence to buy Technet products in the future. Thank you Ella for all your help and professionalism.
Great after Service
A wireless mouse bought about 4 months ago stopped working . Contacted Tecknet who looked into the issue kept me informed and resolved it very quickly by sending me a replacement. So very pleased with the outcome.
Great after sales support
Technet provided prompt service and a resolution when a fault developed eight months after purchase. Their technical support team responded in a timely manner and the issue was resolved in a matter of days.
Excellent solar powered lights
I have some excellent motion activated solar lights from Tecknet, which are brilliant for lighting the garden up when walking down the path. I had an issue with a new light inpurchased in a pack of four and was really impressed with how quickly they sent me out a replacement. Great product and great company.
My experience was outstanding thanks to Mia
My experience was outstanding thanks to Mia, the customer representative. She was incredibly helpful in arranging a replacement for my headset that stopped charging, and her quick, clear responses made everything simple. Mia turned what could have been a frustrating situation into a smooth and stress‑free process
Thank you
Nice door bell
Door bell went faulty after 6months got in touch with Tecknet explained the situation and received a new one customer service excellent
Good product, excellent customer service
Very happy with our doorbell and the customer service was great. We thought that our first doorbell had stopped working and bought another. It turned out to be only a battery issue so I got in touch about a return. Mia was very helpful and accommodating in giving me options and was very responsive. I would definitely use tecknet in the future.
Excellent customer service
Excellent customer service. Very quick to respond and sorting our problem out.
Replaced our faulty door bell free of charge and kept us informed at all times.
Would highly recommend Tecknet .
IMPOSSIBLE DE RETROUVER LE PILOTE DE MA MOUSSE
IMPOSSIBLE DE RETROUVER LE PILOTE DE MA SOURI pilote tecknet sku bm308, JE VOIS QUE L'ON A DÉTOURNÉ L'OBSOLESCENCE.
Prompt and friendly service
Prompt and friendly service, despite product being out of warranty. Over and above what is usually offered from out of warranty.
the communication i received from…
the communication i received from Tecknet was amazing. The doorbell i purchased was so easy to fit and works so very well. It is the best bell i have had, and believe me I have had a few.
Well done Tecknet.
Ann Yates Happy customr
Good customer service
I ordered a Tecknet door bell thru Amazon, had problems with it chiming randomly at any time, often during the night. Contacted Tecknet on their help line, very quick response and they sent out a new unit and no quibble. This one works fine.
Good customer service, well done
Their warranty/cystomer service is…
Their warranty/cystomer service is terrible
Excellent Customer Service
I have used Tecknet products for years but unfortunately had an issue with one of their headsets. A couple of emails later I had a replacement unit delivered , no hassle, all I had to supply was the usual Purchase Invoice and a couple of photos. Excellent Customer Service, a big thank you to the Team.
I have bought two headsets from Technet…
I have bought two headsets from Technet that failed in the last eighteen months - both for the same reason, a sticking on/off button. It’s a pity they didn’t deliver a higher quality product in the first place but good news that they replaced the second without a quibble.
Had an issue with my mouse mat…
Had an issue with my mouse mat purchased from Amazon, very quick process from email to replacement which has built my trust in the brand. Thank you again
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