Adquirí un ratón ergonómico en Amazon que al poco tiempo me dio problemas el bluetooth. Después de enviarles varias pruebas donde se veía perfectamente lo raro del problema, me enviaron un nuevo produ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Se mer
My doorbell stopped working after 21 months I contacted company enquiring a replacement part. There response was quick and helpful and I received a complete new doorbell all within a week. MIA was exc... Se mer
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Se mer
Företagsinformation
Skrivet av företaget
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Kontaktuppgifter
Storbritannien
- tecknet.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience with tecknet products
Great experience with tecknet products. Using their keyboard and mouse which are brilliant. Faced a problem with the keyboard and customer service team resolved the same efficiently with a quick replacement. Great service.
Tecknet door chimes
A month agol bought Tecknet door chimes because I was fed up buying batteries, I was very pleased with the ones I chose, I am deaf and I didn't have any problem hearing the chimes , they were just a nice size, not too big and they didn't need a battery for the door push either.
Configurazione pulsante suoneria
Esperienza positiva dopo qualche mese di utilizzo c'è stato un problema di configurazione molto probabilmente dovuto alla disattenzione della persona che utilizza il prodotto, ho subito contattato l'assistenza dell'azienda che nel giro di un paio di mail mi hanno subito detto come riconfigurare il pulsante con la suoneria devo dire adesso tutto ok grazie Tecknet
Eine über Amazon bestellte Funk Klingel
Eine über Amazon bestellte Funk Türklingel war fehlerhaft. Über den Support von Tecknet wurde die Klingel unverzüglich überprüft und ausgetauscht!
Perfekter Service und rasche, freundliche und unkomplizierte Abwicklung.
Excellent customer service
Excellent customer service, problem dealt with in a quick, prompt and efficient manner.
Would highly recommend.
Ratón recargable sin conector USB
Compré un ratón recargable inalámbrico y me llegó sin el conector USB, me puse en contacto con ellos via email explicando que me había pasado, el trato siempre fue muy amable y después de intercanviar dos emails y enviar fotos, me enviaron uno nuevo.
Great customer service
I bought a doorbell that unfortunately decided to work intermittently after a couple of months
Ella at Tecknet was excellent in firstly offering advice on what to try to identify/fix the problem and when it became clear I had a faulty doorbell a full refund was issued immediately,
I could not have asked for any better customer service and had no hesitation in ordering another doorbell from Tecknet
Faulty doorbell
doorbell was faulty but contacted Tecknet who responded quickly and sent a new one immediately
Great Product & Even Better Customer Support
I bought a Tecknet mouse on Amazon and it worked really well for about a year before developing an issue. I contacted Tecknet customer support directly, and they immediately offered a replacement with no hassle. Really impressed with how quickly and professionally they handled it.
Good products and excellent customer service — highly recommended.
works well, clear instructions, excellent customer service
The doorbell is a really great price, and the instructions are very clear and simple. The adhesive pad to attach the push button works well and customer service were very helpful when I reached out to ask about adding a second chime/receiver - they don't sell these separately, which would be helpful, but pairing the new chime to the existing push button unit was really straightforward. I like the brightly coloured sign to draw attention to the push button, too, as people do otherwise seem to miss the doorbell and just knock instead! Quick and clear responses from customer service when I emailed them too. Definitely recommend.
Really happy with the products and the…
Really happy with the products and the support from Tecknet. I reported a problem with a door bell system and received an immediate reply. Once the customer support person had gathered a bit more info, I was sent a replacement, which arrived very quickly. I was so impressed by the service that I ordered a second unit for another room in the house. :)
Really good customer care
I have had a number of Items from Tecknet and this time I had an issue with one of the lights - I reached out and they quickly came back with an acceptable solution and this was resolved speedily - really nice to see a company that actually cares about their customers. The solar lights I have are easy to fit and work really well - I have 2 placed in an external stairway and they are very bright when needed. First class service - thank you
Pc mouse via Amazon
I bought a pc mouse via Amazon on october 2024 and few days ago I had some issues with it. I contacted the customer care service explanning what was happening and they give some help trying to fix the issue. Once they got that the issue wasn't fixable, they offered me to send me a new item for free. So after few day I had my new mouse. Really great job!
Petit problème de sonnette
En avril 2015, j'avais acheté un kit sonnette Technet avec 3 récepteurs. Après 10 mois de fonctionnement, 2 récepteurs ont perdu le son. J'ai donc contacté Technet. Et après quelques investigations destinées à cerner le problème, Technet m'a renvoyé un nouveau kit complet, sous garantie. Et maintenant, tout fonctionne parfaitement. Un grand merci à Mia, ma correspondante Technet , serviable, disponible et compétente. Un sav qui s'est montré rapide et efficace! Bravo
Great customer service
One of our 3 wireless doorbells stopped ringing. I contacted customer services and had a very prompt, courteous and helpful reply to my email. The problem was not resolved after carrying out a reset procedure and I receive a replacement doorbell unit in the post.
Fantastic customer service.
Voxon doorbell
Our Voxon doorbell stopped ringing. I contacted customer services and had very prompt courteous and helpful comments. Unfortunately the problem was not resolved and I receive a replacement doorbell immediately.
Fantastic
Making awareness better
The delivery fast,the bell itself does the job I want it to do by being loud enough and flashing plus with the three plugs I can have one in each room,so I have no excuse of not answering the door, wonderful.for someone hard of hearing even with aids in it's a blessing
Je recommande
Malgré un produit défectueux tout est rentré dans l'ordre grâce à leur professionalisme
Great after-sales service
Great after-sales service. Bought a remote ring bell 6 months ago and one of the speakers stopped working. I contacted Tecknet via email and had quick response and they sent a replacement in just a few days. Congrats for the service.
Product arrived promptly
Product arrived promptly. After 5 months developed a fault. Very impressed with customer services who rectified the fault. When you buy things you don't know what help you will get if things go wrong. Mia kept in touch till everything was put right. Amazing aftercare service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








