Adquirí un ratón ergonómico en Amazon que al poco tiempo me dio problemas el bluetooth. Después de enviarles varias pruebas donde se veía perfectamente lo raro del problema, me enviaron un nuevo produ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Se mer
My doorbell stopped working after 21 months I contacted company enquiring a replacement part. There response was quick and helpful and I received a complete new doorbell all within a week. MIA was exc... Se mer
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Se mer
Företagsinformation
Skrivet av företaget
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Kontaktuppgifter
Storbritannien
- tecknet.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Servizio di assistenza clienti molto…
Servizio di assistenza clienti molto efficiente, hanno gestito la mia segnalazione con professionalità e risolto il mio problema in modo celere, sostituendo il prodotto
Very professional
Very professional, sorted my issue out extremely quickly, would definitely recommend.
Excellent after sales service
I had a problem with one of the receivers on my doorbell after a year. I contacted customer services who responded very quickly. After their instructions to try to fix the problem didn't work, they immediately sent me a new transmitter and receiver.
The service was amazing and Ella kept in touch throughout. She also wanted to know when I had received the replacement. I feel like an extremely valued customer and would definitely recommend and use this company again.
I purchased my first door bell many…
I purchased my first door bell many years ago and still delighted with its working .
My recent purchase had inadvertently the incorrect address, not sure if it was returned to Technet .
Technet provided another Doorbell without hesitation and was delivered within the week
Excellent service
Recently had an issue with a doorbell…
Recently had an issue with a doorbell 15 months after buying it. The customer agents were really helpful and when I couldn’t resolve the problem they supplied a replacement. Can’t fault the service or the support.
Wireless door bell
I experienced a problem with a wireless doorbell that I’d only recently purchased from Tecknet. I emailed their customer service, got a speedy response from Ella with clear instructions as to how to resolve the problem and they worked. Very happy with this company’s customer care/support and would recommend.
Very good support
Very great experience with the product and the support. When I contacted them for a problem, I received immediate feedback with troubleshooting guidelines. Finally, because the problem was still present, they proposed me a replacement, received in a few days.
Wireless doorbell system.
As soon as I opened the box I knew I had purchased quality. After previously buying cheap doorbells the doorbell system i had purchased worked straightaway with no hassle installing it. Bought through Amazon after reading many positive reviews.
Very nice customer service
I ordered their ergonomic mouse from Amazon but the battery light started blinking red after a week. I reached out to them and they swiftly sent me a replacement mouse!
Excellent service
Excellent service. Our device didn't work anymore, but we received a new one very quickly. I can only recommend Tecknet!
Had a problem with my mouse but it got fixed thanks to them!
I had a problem with my mouse where it stopped working all of a sudden. and when I contacted support they were really sweet and offered me a new one for free, I love their company and I enjoy buying stuff from them.
Outstanding Customer Support and Warranty Service
I have been a long time customer of Tecknet products and recently had to submit an extended warranty claim for a Tecknet 10,000mah powerbank (previously purchased via Amazon UK) due to a failed USB-A port which would no longer charge my devices. This occured 20mths after purchase. The claim was submitted on the basis of their 3-year extended warranty provided by product registration within 90 days of purchase. The powerbank is an excellent one and I have three of them, two of which continue to work well.
I submitted my claim via email to Tecknet UK support and they responded promptly. Following several email exchanges to verify the fault, I subsequently was refunded my full purchase price for the powerbank via Amazon UK (where I had initially purchased the product). The refund was provided as they no longer sell that model of powerbank.
I would like to express my gratitude to Tecknet support for their excellent customer support and warranty service. This is a company which stands by their products indeed.
Garantiefall/ Ergo-PC-Maus
Die schnelle Hilfe, sehr nette Kommunikation und Tipps ist besonders lobens -und empfehlenswert. Vor allem nach der Prüfung und Hinweise von uns die schnelle Zusendung eines Ersatzartikels.
Very efficient after-sales service
I had a great experience with this company. My mouse developed a fault after quite a while, but because it was still under warranty, they honored it immediately. They shipped out a brand-new replacement at no extra cost to me. It’s rare to find such honest and efficient after-sales service these days. Thank you!
Excellent Service!
I've been using my Tecknet keyboard for a year now. When a problem finally came up, the customer service was top-notch. They solved my issue quickly and even sent a replacement. I’m very happy with both the product and the way they handle their business!
Ottima assistenza post vendita
Avevo acquistato un campanello wireless ma dopo poche settimane uno dei due ricevitori non suonava più. Dopo aver contattato l'assistenza ed aver fatto dei test di reset ed accoppiamento visto che non funzionava mi hanno inviato gratuitamente un altro campanello. Un ringraziamento speciale va a Mia che mi ha seguito passo passo nella risoluzione del problema.
Tür Klingel ist sehr gut
Tür Klingel ist sehr gut
sie ist Batterie unabhängig somit funktioniert sie sehr zuverlässig
und der Service ist erstklassig
kann das Produkt echt weiter empfehlen
Guter Kundenservice
Wir haben seit einigen Monaten eine Funk-Türklingel in Verwendung, die nun defekt ist. (Das Problem tritt anscheinend öfters auf, wenn man die Rezensionen durchliest.)
Kundenservice hat aber prompt reagiert und Anleitung zur Problemlösung geschickt. Als das auch nicht funktioniert hat, wurde anstandslos eine neue Klingel zugesendet.
Ich bin wirklich begeistert
Ich bin wirklich begeistert vom Kundenservice bei Tecknet! Ich hatte ein kleines Problem mit einem ihrer Produkte und die Reklamation wurde absolut unkompliziert und schnell bearbeitet. Der Kontakt war freundlich, hilfsbereit und professionell – genau so, wie man es sich wünscht. Innerhalb kurzer Zeit wurde mir eine super Lösung angeboten, ohne langes Hin und Her. So sieht echter Kundenservice aus! Ich werde auf jeden Fall wieder bei Tecknet kaufen und kann das Unternehmen uneingeschränkt weiterempfehlen.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








