Adquirí un ratón ergonómico en Amazon que al poco tiempo me dio problemas el bluetooth. Después de enviarles varias pruebas donde se veía perfectamente lo raro del problema, me enviaron un nuevo produ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Se mer
My doorbell stopped working after 21 months I contacted company enquiring a replacement part. There response was quick and helpful and I received a complete new doorbell all within a week. MIA was exc... Se mer
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Se mer
Företagsinformation
Skrivet av företaget
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Kontaktuppgifter
Storbritannien
- tecknet.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Needed advice with a Tecknet doorbell…
Needed advice with a Tecknet doorbell that was going off randomly. Replaced battery and all worked again. Had the doorbell about 3 years. Same thing happened again and so replaced battery again, but did not work this time. Was in contact with Tecknet, who responded quickly to my queries and suggested that I purchased a new one as item was out of guarantee, and that they would give me a discount on it, and which they did. All contact was carried out in a helpful and courteous manner. Extremely good service and surprising in this day and age.
Nice customer service
I have bought a mouse mat and I was not happy, returned it. They have wrote me and wanted to offer me a black one. I found it a very nice gesture. I have the black one now and I like it.
Excellent Customer Service
Purchased a few items from Tecknet and I have always been happy with them. On this occasion an item I purchased a couple of years ago broke down. I contacted customer support and they were extremely efficient and sent replacement right away. Couldn't ask for better service.
I had a three door bell set just over 6…
I had a three door bell set just over 6 months ago and a problem developed, the Customer service is brilliant' had an email back from them a couple of days latter asking for a bit mor information which I duly replied too. very next day received email to say that replacement was on its way, parcel arrived within two days. In this day and age, to have company deal with a problem like this, is fantastic, no delay in answering a email, no fobbing you off or making promise that they know are not going to keep, this company will go a long way. Thank you.
A great firm to deal with
A great firm to deal with. I bought a wireless door bell about 10 months ago, one of the units developed a fault. On contacting support I got a very quick positive response and a new unit was dispatched without fuss. Equipment is excellent and I would definitely buy from them again
Good return experience
My Technet mouse had an issue with the mousewheel, and the company replaced it straight away free of charge. The suport staff were also quite nice to deal with, and so far the replacement works great.
Great after sale experience when the…
Great after sale experience when the doorbell stopped working they were very helpful and when troubleshooting did not work they sent out a replacement at no extra cost very quickly.
not very good
the mouse itself works i suppose, but the software is genuinely horrid
Purchased Teknet bluetooth mouse via…
Purchased Teknet bluetooth mouse via Amazon. Developed some pairing probalem after 2 months use.
I had lost the 1 month retyurn option via Amazon.
Contacted the manufacturer who quickly sent me a replacement and let me keep the old mouse. I am very impressed with the after salew care.
Excellent customer service.
I also bought this door alarm for my parents who are in their 90’s. I had it installed and it worked perfectly for a couple of weeks then stopped working. As I didn’t install the alarm I contacted customer services and asked if they would send me instructions on how to pair the the two items ,which they promptly did and with much detail. Unfortunately, this was unsuccessful and the company , with out any issue, replaced the items promptly at no extra cost. I highly rate their customer service.
World Class products & After Sales
Been using the Tecknet Wireless doorbell at my Moms for 9 months when the audio failed unexpectedly. The after sales service was fantastic! Some quick diagnostics via emails after which a replacement was dispatched promptly and arrived within a couple of days. Would 100% recommend Tecknet both for their products and after sales service which was world class 👊
Tecknet doobell receiver
One of the receivers of my Tecknet doorbell failed after 5 months. Tecknet customer service department acted swiftly and replaced the system within a few days. I highly recommend them. They deserve 5 stars +++ rating.
Excellent customer service
I cannot speak too highly of the response I received from customer service for a faulty product. My electronic doorbell failed after eight months. Replacement item requested by email. Response from customer service was instant. A replacement was sent within days. Exceptional service.
We purchased a new doorbell with two…
We purchased a new doorbell with two receivers from Tecknet and realised that another receiver upstairs would be an advantage. We contacted the company who were extremely prompt, confirmed that an additional one would be compatible and gave very clear instructions about how to pair them all. I can't speak more highly of their customer service. 5 stars.
I ordered a door bell through amazon
I ordered a door bell through amazon. It arrived faulty so i contacted the company directly who quickly arranged a delivery of a new bell and sorted everything out very quickly. I sent the model number name address order number etc and it was all resolved very quickly with clear instructions
Read the poor reviews folks...I am…
Read the poor reviews folks...I am adding to them....
Don’t hesitate to call them they are the best
I contacted the company when one of the receivers on my door bell stopped working . They were extremely helpful .asked me to check serial number and to make sure it wasn’t in mute mode which it wasn’t .agreed straight away to replace and the item arrived within a few days . Very polite helpful e mails . Would recommend
Much better than I expected
The mouse stopped working and considering it was not an expensive item, I was pleasantly surprised with the swift and efficient manner in which they dealt with the issue.
Tecknet support is truly 5 star
Not only are Tecknet products great valve but their customer support is truly 5 ⭐
keyboard and mouse issue
I bought a wireless keyboard and mouse from Tecknet in May last year.
Over the past week the mouse has been lagging and instead of 1 or 2 clicks I was having to click multiple times before it worked.
I contacted Technet support on the 11th June asking if they could give me any advice on the problem, I recived an email back apologising for my inconvenience and giving me a couple of things to try to solve the problem, it did not work so I replied to the email telling them and they said they would send me a new keyboard and mouse to replace it.
The replacement arrived on the 15th June and works great.
Customer service from Tecknet is superb absolutely excellent, I asked for help on the 11th June and recived an replacement on the 15th.
What more can I say absolutely fantastic service from this company.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








