Ive really enjoyed Tealyras Earl Grey Creme. The flavour is amazing, and the aroma makes brewing a cup feel like a little treat.Its become a regular part of my morning routine. Im pleased with the qua... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The worst customer service and the worst care for their customers. Impossible to contact. If you ever have a question or a problem with their product, delivery or other Fer your stuck. They will NO... Se mer
Företaget har svarat
What stood out was the care on both sides: a product I really enjoyed and a support team that took my question seriously. Very happy with my purchase.
I decided to switch up my routine and bought a couple of their grandma's darden fruit blend and the bourbon vanilla rooibos. The flavors are incredibly punchy without needing to add any sweeteners. I'... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We dreamt of a place that tea lovers, connoisseurs, and amateurs alike could come together to explore the world of tea. Inspired by pure passion and a respect for authenticity, Tealyra was born. We strive to be a company that will provide you with what you're looking for, help you learn something new, try something new, and discovers something new about the second most consumed beverage in the world. Visit Tealyra
Kontaktuppgifter
1320 State Rt. 9 #28247, 12919, Champlain, USA
- 15148002591
- support@tealyra.com
- tealyra.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We love this company
We love this company. We buy their tea for our chalet. All our guests love it and asking more and more :)
Good company and products.
Worst experience ever
Worst experience ever.
I ordered two packs of matcha from tealyra.co.uk. and spent almost 50 euros.
They said on the order page, that I will receive matcha in 1-10 days. After already A MONTH of waiting, I've sent them direct email, asking where is my matcha. I didn't receive ANY RESPONSE.
After one more month I received a message from my post office. As I am from Lithuania, I needed to give a lot of information about the package to take it from the post office. AGAIN, AS I DIDN'T GET ANY EMAIL JUST AFTER I ORDERED MATCHA OR EVEN WHEN I DIRECTLY WROTE TO THEM - I couldn't take my matcha from my post office. So - zero communication, which leads to throwing my 50 euros away.

Svar från TEALYRA
Great customer service
Great customer service. Sergey responded immediately. Issues with delivery were corrected right away. Outstanding customer service. I have gotten three tea cups sets from this company, and only good experience.
Thank you
They filter out negative reviews
They filter out negative reviews on their product pages.
I wrote a critical review of a tea I purchased (2/5 stars). The review contained no vulgar or rude content but was critical of the tea. I left that review weeks ago and it still isn't up on their website 👎
I don't care how good your products are, filtering reviews so they look better than they are is dodgy and deserves 1 star
This is the first time I have brought…
This is the first time I have brought this tea. The fat belly detox variety. It tastes delicious. However, there are no instuction on how often a day to drink the tea. Can you advise? You would have got 5 stars if this information was stated on the packet

Svar från TEALYRA
Just order regular shipping
I have been ordering from Tealyra for about 2 years...love the products. My issue is lately when I order FedEx two day, I never get it in two days. No one ever offeres to refund the difference. Like now, I placed an order on Wednesday, March 2nd and I see that it will be Monday, March 7th before I get it. Do you think anyone has contacted me to let me know why a delay and offered a refund? Noooooo! Don't order 2 day...just order regular. I'm getting ready to contact the BBB.

Svar från TEALYRA
My go-to tea shop
I’ve used tealyra for many of my teas. I’ve used their selection of herbal teas for allergies and inflammation. We’ve also used their flowering teas for our wedding ceremony. They’ve got great selections and great teas.
The fruity teas are great
The fruity teas are great. I thought the green teas were dreadfully bad. Still everything was shipped on time and without any issue in a cute white and green box. Will do some of my holiday shopping with them as tea is a great, universal gift.
Fast delivery and well packaged
Fast delivery and well packaged.
Thank you!
Customer since 2016
I have purchased teas from multiple suppliers. In my opinion, the quality and selection of those from Tealyra are as good, or better, than any I've purchased from. Additionally, they have good promotions and free shipping. My daily beverage is the White Silver Needle.
i always get green teas from Japan that…
i always get green teas from Japan that are organically grown. i especially like the Ogura Matcha, Homare Diadem Kabusecha, and Imperial Okabe Gyokuro
Tealyra is consistent with quality…
Tealyra is consistent with quality products and excellent customer service. I highly recommend them!
I love nearly everything I order from…
I love nearly everything I order from Tealyra. Such a nice variety of teas, great sales and quick service. I’ve gotten my husband, a die-hard coffee drinker, into Tealyra’s pu-erh teas as a result!
Great products great service
Organic Moroccan Mint is Wonderful!
Organic Moroccan Mint is Wonderful! Full of flavor, I have been having it every morning.
I have been buying my tea from Tealyra…
I have been buying my tea from Tealyra for several years. I have been consistently pleased with their high standards for product and customer service.
I am a repeat customer at TeaLyra…
I am a repeat customer at TeaLyra because the tea is excellent, they offer frequent & reliable specials, they ship in a reasonable time, and the tea is packaged to stay fresh and dry.
you guys always come through
Try Tealyra’s teas for delicious tea and for remedies
I have been getting my tea and other tea related items from Tealyra for many years. I love their tea. I can buy small amounts of their tea to try all different types of tea from all over the world. I buy delicious cocoa rooibos tea and I try teas that are for all different remedies. The come is delivered more quickly than from any other company.
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