TEALYRA Omdömen 

Well, I need to start informing that moringa is not that good as they say. My experience was really negative. One week taking moringa and I was couple times at the hospital with severe abdominal pain, vomits and nausea. I was asked if I was taking any medication but the prescribed, and I had to say Moringa. Of course the doctor gave me hard time. I went home, after medication for pain and stopped immediately with Moringa and today I m feeling better. Don’t do stupid things and don’t believe in everything you see in the internet. I had a hard time. Already requested to return and refund. No answer received yet. I know I will take the loss. Whatever. Stay away from this shady products.

This tea is super amazing, delicious and you can tell that is made with pure ingredients, not all of the stuff that we cannot pronounce. It is made with God's natural herbs and you will love each cup.

A sham of a co making out its uk based its not. It is based in China and goods do not arrive plus zero customer service. If you have bought beware custom charges and do not accept goods . The co lie to you profusely

I am not a tea expert, but do enjoy tea and drink it almost daily. I probably have bought tea from over a dozen online tea merchants. Overall, Tealyra is my go-to for a great balance of quality, price and wide selection. Just watch for the regular percent-off promotions. Good tea. Good packaging.

I have recently made my second order with tealyra with order no 410810. Both the tea and service was good but reading responses from tealyra on Trustpilot has left me gobsmacked! You need to engage a social media person to be responding to customer complaints online because the responses given here come across as rude and intimidating and confirms peoples’ complaint about poor quality customer services. Some points raised by some customers also are very valid. I also only wondered why you only have positive reviews on your website. Rather than ignore such very valid comments and attack customers who you feel aren’t honest, give a more balanced response to reviews on Trustpilot.

I have been enjoying this brand for over 5 years.
Their Earl Grey Premium tea is amazing...
The last time I had a problem with an order (the tea packaging was damaged along with the delivery box), but they refunded 100% of my order amount.
I have been enjoying this brand for over 5 years.
Their Earl Grey Premium tea is amazing...
The last time I had a problem with an order (the tea packaging was damaged along with the delivery box), but they refunded 100% of my order amount.
Thank you guys!

Beware of tealyra.eu!!!
Even though they have an office in France, they ship from UK!
I bought some tea for 22 euro and then some days later was hit with a customs charges of €6.35
I think it false advertising to have an .eu domain, show a french address and sell goods in euro when they do not ship in the euro zone!!! 1 star is because they refunded my money

The best online tea shop that I have found, and great support if there are any problems. A+

Great Teas, mostly, bit customer service is awful. Slow response times, rude and little consideration given to customer issues.

Superb tea and a very good choice of tea available. Quick delivery and packaged well in a resealable pouch. Thank you!

I have been ordering from Tealyra since 2020 and I have loved every experience I've had. For me, shipping is across on the opposite coast so I make sure to order at least a week before I run out so I always have it! Customer service is fast and friendly. I even got help covering a purchase that I ordered to an old address. They have so many good teas from around the world and it is my exclusive tea shop for loose leaf tea (which is all I drink). If you like a specific tea, order a bunch! Some of my favorites over the years are no longer offered but there are so many you are bound to find another favorite!

Great service from Tealyra. Very late ordering a teapot as a Christmas present. But it arrived very quickly and was very well packaged. Many thanks.

I am a huge fan of Tealyra's Royal Gui Fei Oolong. Tealyra describes it to have elements of toast, raw almonds, and sweet apples. I would add dried apricots. For sure this tea is without floral elements!

As for the company, the service has been excellent and if you are on its mailing list there are discounts.

every question i had was answered with more knowledge then any website could offer. I adore my new tea pot. It's cute, i could go on and on. Trust this company, they're tops! ⚛

andrea

This is my first purchase from Tealyra. The tea was called Assam Harmony, and it was in pyramid tea bags. The reviews variously said it was robust or indeed mild - not very consistent at all, and one review talked about using a teaspoon of tea, so was clearly this was against the wrong product!

My verdict - almost completely tasteless teabags! I brewed a cup with 3 bags and it came up with at least some mild colour, but still no Assam flavour! I am extremely disappointed. In case you are wondering, I do not like strong tea, and I am capable of discerning subtle flavour (still!). I often have to use half a bag for a palatable cup of tea ...
Perhaps Tealyra would like to comment on my experience?

Best Oolong I’ve found anywhere. I drink it every morning. Period

I have dealt with Tealyra for many years now and never had a problem or a bad product, actually surprised when I read some of these reviews. I do notice the bad reviews here are for teabags being weak, well order the loose tea and put more in...give bad review cause it's to light? Then another complains about shipping, I went back and looked up March 2022, you make it seem like their shipping was so long, but your dates given are over a weekend. You complain about 2 days shipping but include a weekend, give your head a shake. So at least 3 of these bad reviews are dumb people. Then the others are people that gave a review instead of taking the same amount of time to contact tealyra, I guarantee they would have helped.
So as I said I have bought for many years from tealyra and always been good. I recently ordered some tea, but incorrectly ordered the wrong tea. I contacted their customer support cause I thought the quality had changed in the tea from previous years, turned out I got the tea mixed up, but still wasn't happy with it(my own fault). They seemed very concerned and immediately refunded my whole order price for that tea. They gave me some suggestions and I reordered. The Jin Xuan I got was exactly what I remembered and wanted, so all in all I got to try a different tea by error, they refunded my money, and I got what I really wanted in the end. So I can't understand how some people give a bad review but never reached out to Tealyra. I know for a fact they would have helped you, they helped me and it was my error........
I will always buy from this company, always been good tea and showed me they are good people to.
If teabags are to light buy whole tea, if shipping takes 3 days give your head a shake, you probably ordered after 5pm and counted that day. They get the order the next business day and start to work on it. All my orders come within 3 days, but I assume 1 day for them to get the order and 2 days in shipping. I really can't believe these bad reviews, I bet these same people never leave a positive review for good work, just neg for little stupid things.
Great company, great tea and if you have a problem....talk to them I bet they will help.

Delicious flavor, aún no sé si va a hacer efecto en cuanto a limpiar o desintoxicar la sangre razón por la cual lo compre. En dos semanas volveré a calificar el producto el cual hasta ahora me encanta!

Teas I've tried are decent. I like the convenience of PLA tea bags and still having full leaf in them. Some of the teas are weak. I tend to brew longer than they recommended. Many other reviewers state the same.

But for the price and quality it's a good option compared to others that put small particles (and some dust and fannings) in their teabags for almost no difference in price.

Going to keep trying them and see how they are over time from a quality and taste perspective.

Ordered lapsang souchong loose tea and it was rather weak and did not taste much like it smelled at all. Disappointed.